Sprint Complaints and Reviews

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Sprint
Main address: KSOPHT0101-Z4300 66251-4300 Overland Park KS
888-211-4727(Sprint) 800-639-6111(Nextel) , , http://search.sprint.com/inquiraapp/contact.jsp
  • 410+3 mobile complaints
  • $130K claimed losses
  • $312 average
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  • Sep 11
  • Cellular Phone
  • Service Payment
  • 8

I was a customer of Sprint for almost 5 years. Never had an issue with paying for my services. This year I went to the store in my area because two phones on my account needed to be replaced. First the salesman lied......he offered me a new plan because the plan I had no longer existed and I was grandfathered in. I was very specific and told him I did not want a plan higher than 200.00 a month.... Read more

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  • Sep 10
  • Cellular Phone
  • Costa Mesa, California
  • Customer Treatment
  • 6

First off we as customers should be treated so much better than sprint treats their customers. I've been with sprint for 3 years now hoping stuff would change, I have the galaxy note 3 still under warranty it stops touching when it want my battery don't hold charge I called sprint I was told to call the insurance company an was told to go to the store because its still under warranty I went again... Read more

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  • Sep 08
  • Cellular Phone
  • Sprint Services
  • 14

1st off i work for sprint and i can honestly say after 15 years in retail and cus servive sprint customers are the most arrogant selfish people on the planet.. heres another thing, if u dont pay your bill america theres nothing we or anyone else can do for u. truely it's not sprint services that are a problem its the inconsistent answers from cus care agents that kill the cus service training can... Read more

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  • Sep 08
  • Cellular Phone
  • Las Vegas, Nevada
  • Plan Change
  • 9

I have been with sprint for 4 year and I change my single plan to family plan the csr told me it would save me money if if get some people on my plan so I did but he did not tell me if the don't pay it would cut off my service and the other persons service too plus ,I have less data and I have to pay more and are cycle are not at the same time so I always have a over due balance I want to get out... Read more

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  • Sep 03
  • Cellular Phone
  • Houston, Texas
  • 12

My note 3 was acting up terribly the issue could not be resolved over the phone with technical support I was advised to go to a corporate store to get my data on my device backed up & was having a new device mailed to me well I went to the store and the csr was not very friendly to begin with she told me my sd card was bad but there was nothing wrong with the phone I repeatedly told her that... Read more

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  • Aug 29
  • Cellular Phone
  • Customer Service
  • 25

I normally don't take the time to write reviews unless the are for excellent service. However, my recent Sprint experience warrants review and notification to those considering utilizing this company. First, let me say, I have been a Sprint customer for well over 10 years with two phone lines, a tablet and a femtocell device. In attempting to add a third line and device to my service with... Read more

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  • Aug 27
  • Internet
  • Data Speed Reduce
  • 12

Clear Spot was recently purchased by Sprint. Since that time they have raised their prices, throttled data speeds, and no longer let you speak to a human when you have issues with your service. Recently, they started decommissioning old towers without informing the customer base leaving many without service at all. When you collect money, provide zero service, and people are unable to cancel... Read more

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  • From mobile
  • Sprint
  • Aug 25
  • by anonymous
  • #525806

Mi teléfono se calienta mucho que puedo aser Add comment

     

  • Aug 25
  • Media
  • Tampa, Florida
  • Poor Service
  • 28

I am customer of Sprint and have been for a couple of years now. I have never received the best service from Aprint but this year it seems to be exceptionally horrible and I am definitely reaching a breaking point. I was lied to 4 times In July, and another 5 or so times in August and then when I asked Sprint to do what I was told they would, I was made to believe I was an ***. I spoke with... Read more

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  • Aug 19
  • Cellular Phone
  • Florida, United States
  • Customer Service
  • 42

I called sprint (which I have been with through a business and then personal lines for more than 16 years) to find out about tablet plans for my sons birthday and was told about a Samsung that was free with the plan. I wasn't sure if I wanted that or an iPad so I told them I would call back once I have checked them both out. The Sprint rep insisted it would be best for her to call me and was not... Read more

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