1.7
  • Service received when purchased1 votes
  • Customer service2 votes
  • How i was lied to2 votes
  • Lied to Me1 votes
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  • 19 hours ago
  • Media
  • Silver Spring, Maryland
  • Account Cancellation
  • 1
  • 1
  • 10
  • REVIEW RATING 4/5

I had an account with them for 2 years. Everything was good until I cancelled my account. Went to another company. I had paid my last bill and cancelled. They sent me an email saying that I had to pay them $**** or they will send my account to collection. I have had excellent credit and they were going to ruin it for some change. They are ***. I called them and there was 3 of the 4 reps I spoke... Read more

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  • 1 day ago
  • Cellular Phone
  • Longview, Texas
  • Iphone 5S
  • 4
  • REVIEW RATING 4/5

original phone (iphone 5c) powered off and would not power back on and they sent me a refurbished phone. I asked if they could transfer my pics and contacts over to the new phone. they said they could transfer my contacts over only. but an at&t customer support representative said that sprint and at&t have the same technology and she would more then gladly transfer the pics over to the... Read more

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  • 2 days ago
  • Cellular Phone
  • Draper, Utah
  • Service Renewal
  • 24
  • REVIEW RATING 4/5

On the day before Thanksgiving I went to the Sprint store at the Gateway in downtown SLC. I was not happy with Verizon & thought it may be time to go back to Sprint. I had been with them for 15 years. Actually started with Nextel & then of course converted to Sprint with the merger. First bad mark was when the salesman told me Sprint was going to check & make sure I owed nothing due... Read more

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  • Dec 14
  • Cellular Phone
  • Coffeyville, Kansas
  • Waiting Time
  • 1
  • 1
  • 7
  • REVIEW RATING 3/5

I been waiting for 2 hours and am still waiting yall service really suck Read more

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  • Dec 11
  • Cellular Phone
  • Tampa, Florida
  • Cell Phone Plan
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

Sprint employee mistake,,,put me on wrong plan and charged me an extra 25 dollars a month,,repeatedly,,,witout disclosure...now are trying to discontinue service,,,,,demanding immediately,company response! Read more

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  • From mobile
  • Sprint
  • Dec 10
  • by anonymous
  • #568208

I have been a customer with sprint for 5 year's an never in my life have I ever received such poor service on ever level drop calls, rude customer care reps etc.I wouldn't recommend sprint to a blind person if I wasn't in a contract with them they could kiss my ###. Add comment

  • Dec 10
  • Cellular Phone
  • High Point, North Carolina
  • Mobile Service
  • 24
  • REVIEW RATING 3/5

Well let's just say this is the worst Cell phone company EVER! They are liars, people beware Cheaper is not better! I fell slightly behind on my bill and I will say they granted me an arrangement, told me an Amt to pay which I did, went to make the payment and he new arrangement for which the next payment would make me current and they refused in addition I was sent to a specialized collection... Read more

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  • Dec 09
  • Cellular Phone
  • Savannah, Georgia
  • Framily Plan
  • 22
  • REVIEW RATING 4/5

They are snakes period! They will offer new promotions to new customers but the old customers who been loyal are not entitled to the deals they have to offer. I was told to sign up new people on Framily plan and I would get 75 for each new person, I still haven't received that yet. I signed up in April of 2014 and it's now December. I also have paid a deposit for 100 on my I phone 5 last year and... Read more

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  • Dec 08
  • Cellular Phone
  • Castle Rock, Colorado
  • Mobile Service
  • 22
  • REVIEW RATING 4/5

My account was hacked back in May 2014 someone blocked everyone from texting except two people. According to my sprint text message detailed report over 800 text messages were intercepted inbound and out bound to an unknown source according to sprint. Also my text messages were going from mobile to land line sprint informed me of this I did not set this up. Sprint admitted they noticed spoofing... Read more

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  • Dec 06
  • Cellular Phone
  • Raleigh, North Carolina
  • Service Termination
  • 29
  • REVIEW RATING 4/5

I have had a tablet through Sprint for the past ~ 3 years and loyally paid my fee each month. I had a one year contract that has long since passed. Service was fine, no complaints there. My troubles have started since I tried to terminate my service. I called in to the number on my Sprint bill and asked to terminate. I was told I had to have my secret password that was apparently created when I... Read more

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