1.7
  • Service received when purchased1 votes
  • Customer service8 votes
  • Escalation department rudeness5 votes
  • unprofessional manager3 votes
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  • From mobile
  • Sprint
  • 2 days ago
  • by anonymous
  • #586735

1st January picked up two new phoneschange service from Verizon to sprint biggest mistake I made Sprint has *** for coverage in Sweetwater Texas I was told they had very good coverage in Sweetwater Texas by the abilene branch not to mention my first bill come 3 days after I got my service for two phones $188 not to mention the three hundred and something that I put up front not a happy camper Add comment

  • From mobile
  • Sprint
  • 2 days ago
  • by anonymous
  • #586701

Don't switch to Sprint their service and coverage area sucks! Verizon is well worth the extra money I have much better service now with Verizon. Looks like Sprint is putting themselves out of business. Good news for everyone Including anyone who continues to pay them for terrible service. Add comment

  • From mobile
  • Sprint
  • Jan 24
  • by anonymous
  • #586394

Sprint will screw u every bill I watch and call and *** every time but the workers are held they cant do nothing and stuipvisor wont get on phone Add comment

  • Jan 24
  • Cellular Phone
  • Orono, Minnesota
  • Cell Phone Service
  • 9
  • REVIEW RATING 4/5

Sprint is the worst mobile service provider. I had them for 10 years and had ups and downs. Move into a New house and the service worked just fine for a year the in April 2014 it stopped working. I called and they lied to me on every phone call telling me it was something different then what it was. This went on for 7 months. They never took care of the problem they never fairly compensated me... Read more

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  • Jan 24
  • Employees and Ex-employees
  • Working Experience
  • 6
  • REVIEW RATING 4/5

Sprint is the worst! First..After I started working there we were told we were tech support employees! The position said Customer Service - Call Center. They push the agents to sell the caller their products even if the caller calls in to complain about something. If we did not offer a caller something on every call we were written up! They expected us after 3 weeks to know how to build a... Read more

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  • From mobile
  • Sprint
  • Jan 24
  • by anonymous
  • #586204

Omg every time u change or up grade Sprint they screw it up.this is been going on for 7 years .I have talked to so many people who say they will fix it .I'm sick of Sprint Add comment

  • Jan 21
  • Cellular Phone
  • Nashville, Tennessee
  • Cell Phone Plan
  • 26
  • REVIEW RATING 4/5

We signed up with Sprint because it was supposedly the lowest price contract. We use very little data-- primarily text and phone only. We signed up for the lowest cost monthly plan with the $0 I phone 5. The total monthly charges before tax should be $99 according to our contract. The first bill is already $100 more than the contract-- not because we've exceeded our contractural usage but... Read more

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  • Jan 19
  • Cellular Phone
  • Sioux Falls, South Dakota
  • 3G Service
  • 24
  • REVIEW RATING 4/5

Our family has been with Sprint for 12 years as my husband had the service prior to our marriage. We now have 2 plans and 6 phones. 1 plan has family plan with unlimited calls,texting and data and roaming, restrictions on data roaming and other items. the other plan is basic with phone minutes and unlimited texting. They opened the add up to 10 lines a week later and would not us to change our... Read more

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  • Jan 18
  • BBB - Better Business Bureau
  • Texarkana, Texas
  • Service Agent
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

Called customer service on 1/18/2015, and I have been with sprint for over 6 years and the customer service is the worst I have experienced ever!! I have called and spoken to 4 different agents and they keep transferring my call to other agents. When I asked for a supervisor they disconnected the call, when I asked for names and Id number they would go silent on the phone like I was talking to... Read more

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  • Jan 17
  • Cellular Phone
  • Hamilton Township, New Jersey
  • Cell Phone
  • 9
  • REVIEW RATING 4/5

This is the 3 cellphone THT I received and it was a not a. New one it was a used one THT was rebuilted and it's A Piece of Junk I have Medical problems and I depend on my phone I have gotten nothing but the run around from Your so called employees I and just about fed up with your company I'm really thinking about CANCALING MY PLAN and going somewhere else your company doesn't work with the... Read more

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