Feb 12, 2008 Sprint complaint by SBR |
We have had Sprint for 6 plus yrs. We called a Sprint rep to get additional minutes plan and ad unlimited text.
Great. . .trouble was next bill was over 300 bucks. we called and the rep said "well you didn't say you wanted the new plan in effect immediately" Funny thing is they never offered that option or said a word about when it was to be in effect. We complained enough and they took half the mount off...big blowin deal.
Sprints billing and customer service for billing are the worst I've ever seen
Steve
Camp Springs MD
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