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On 6-19-2017 Sprint STOLE $266.16 from our Bank account for a payment that was already made on the 15th of June, 1 week earlier. My husband and I called and spoke to 3 different people and on the early morning of 6-19-17 to let them know they took money from our...
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#1065054
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Do not ever go to Sprint, they dont tell you that you are leasing a phone and when your phone breaks after 19 months they want to charge you money to pay for a new phone. Again never go to Sprint they are trying to get you in and *** over with all your needs and money...
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Anonymous
JT

In my experience with Sprint as a looooooong long time customer is, "upgrade" is slang for, "bend over while we caress you with soothing words of great expectation, but then r...

1.0
#1062952
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I switched to Sprint from Verizon based on the promise that I would have a much lower monthly bill with equal service, four free new phones, one free hotspot, payoff of our phones from Verizon, waived activation fees and better service. The clarity of our calls are far...
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#1062657
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Sprint

Sprint
#1065987
3.6
Forced a software update and Sprint wants to charge me for a ad free voicemail. I did not have ads before and now my phone runs slower and my battery drains faster. I'm sure you pissed off plenty of people. What kind of service is this????
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Sprint - Horrible service

Sprint
#1062597
1.0
Ordered to new phones and received to new phone with 2 additional phone lines. Unable to get consumer service to take care of the problem.
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Sprint - Trying to upgrade my phone

Sprint
#1053143
2.1
No one is in the u.s., whag is going on? I have been told three different prices about the same thing. I have been a customer for almost 20yrs.and I have never seen anything like this going on with this company before .
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Sprint - Overcharge

Sprint
#1050220
1.0
The deal was 90$ for 5 line and They charging me every month 175$ almost double I am not so happy and I am not happy to hear about sprint and I keep calling castumer service they hang out the phone even they are not listening me .
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My number is (916) 320-6034 Desirei Johnson. I had an unexplainable bill increase and I've been trying to catch up my bill every month ever since. I've tried to contact customer support and can never reach a live person. I've made payments every month just to keep my...
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2.8
#1062625
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My contract ended in March 2017 I changed carries after finding out I still had to buy my phone out $210 after paying for the phone for 2 years. i contacted sprint 3 times requesting a final bill to pay them off, however they told me my final bill would be mailed on...
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Anonymous
Anthony

Bad customer service.

1.0
#1061638
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The sprint app is the worst thing that happened. Sprint should leave the app business to the experts. Not only was the app non-functional, it's now completely become a payment app. You cannot use it for anything else. Yet, when you call the 800#, there is no one to...
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#1058285
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I tried to switch from Verizon to Sprint, sadly after believing their false advertising. They were never able to port my old number from Verizon and after being without a phone for 5 days, I switched back to Verizon. I never was able to make a single call from the...
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1.0
#1055020
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Account active since 2001. Individual open secondary account under sprint "framily plan" without my permission I refused to pay and account was closed November 2014. I paid my account off however sprint decided to charge me a early disconnect fee another month and the...
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Anonymous
Smitty

Contact the 3 major credit reporting agencies : Equifax, Trans-Union, and Experian.File a dispute. Be sure to have documentation.You paid the $745 why ? Was it for a broken co...

1.2
#1052551
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The sales manager at the local sprint store made promises about the service that we were getting that were false. I came in to get 12 phone lines switched over from another service provider and needed assurance that we were getting like service in both phone quality...
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1.2
I didn't like
  • Overall experience
  • Customer service
  • Sale
#1049803
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sprint is. It's RIDICULOUS. They act as though they are in DIRE need of money. I wanted a change of ownership ( to take over as owner of my phone number) , the person spoke terrible english.. he sent me a PHONE and gave me a new *** phone line that I didn't want....
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1.2
I didn't like
  • Unfair billing
  • Deceitful sales tactics
  • Rip off
#1049746
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