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Went to sprint to switch from ATT. Got the get one iPhone 7 get the other one free. I knew I was going to re great it NOTHING is for free right? Well first bill comes in exactly what they told me second bill doubles!!! I have called, went to the store, wrote through...
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1.0
#1148170
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I have spoke to customer service many times with no final resolution. I returned phones that I have proof of being delivered back to their warehouse but customer service claims they can't find the order. On one occasion I actually did get the company to understand and...
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1.9
#1146040
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VERY LONG POST! IF YOU WANT SKIP TO THE END OF MY POST FROM TODAY"S RUDE CUSTOMER SERVICE CALLS. I have been a sprint customer since FEB 2015. It wasn't till JULY 2015 I noticed they gave a discount out a 10% for AAA members. I signed up for the discount online to see...
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2.9
#1145368
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Sprint - They lied and no service phones don't work half the time

Sprint
#1146874
1.6
Details
They said it was a contract no service phones don't work half the time they said they need our att phones to give them back to att so they can get credit for them and gave us half the amount for the phones that's a lie I am not getting all my calls and I have a business they are awful and I am so upset with Sprint
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Sprint - Horrible

Sprint
#1141991
2.3
Details
Sprint has decided to close service centers leaving only one in my area.. unfortunately when you walk in you are put in a queue with customers wanting to purchase phones/ service which took me hour and half to even tell someone if my problem. I may look at different providers at this point
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Sprint - Unhappy customer

Sprint
#1127981
1.6
Details
5 months with the sprint phone company and I’m not a please customer the service sucks!! Very rude people’s
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Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Sprint - Crap this is not right

Sprint
#1126959
1.0
Details
This is *** i shuld be able to trun on this phone
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Yes i have called and ask the team that’s handling my account for a payment arrangement and he told me yes he granted me one for 10 days i explain i had death in the family but when i get back i will pay the bill just need more time on Friday i go to use my phone it’s...
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Anonymous
Anonymous

unprofessional thieves .............

1.0
#1144970
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I had a plan with sprint. When my phone lease was up I took it in to cancel the service. They wanted to send it in to get it fixed, didnt need fixed but I let them. So when it came back I went in to stop the service. They asked for my google password. I could not...
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Anonymous
Anonymous

Sprints steals from customers every month....also if you buy a phone and make monthly payments....you will end up paying no less than forty-five dollars more at the end if you...

#1144881
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your springdale ohio location on kemper road is horrible. So worried about being hip playing loud music with cursing, that they cannot help me with 3 outta four phones that have been brought to this location serveral times. I brought my IPhone 7 to the location...
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#1144012
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I called yesterday to change my phone number I have 2 lines mines and my daughter they changed the wrong number which was my daughter's they told me I can't get the number that they switched to my daughter's phone and yes I was very upset she and i have not been able...
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#1143306
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I have been a customer with Sprint since March 2017! The customer service is horrible. The last time I called, I had to ask the same question about four times to get the agent to help me. She just asking if I was calling to make a payment. Also, it seems that every...
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#1140469
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ordered a hotspot and could NEVER get it to work called tech line and spent two hours on phone and still could not get it working so canceled account and returned equip to sprint the got it and canceled account then they took money out of my account next month called...
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East Liverpool, Ohio
#1139440
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I am very disappointed in Sprint customer care and the Sprint store (2181 Snelling Ave N Roseville, MN). I called customer care (*2) to ask how I can order my phone online and pick it up in stores (to avoid the activation fee). The guy I talked to in customer care told...
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1.0
#1137891
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