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Went to upgrade my note2 when the exploding note came out and was sold on the bogo offer. Was happy with sprint on the exchange of the note issues but recently paid off my phone thinking i could save some momey just on the monthly bill. When i did the bogo offer i was...
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1.0
#1132920
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I have contacted Sprint once or twice a month for One Year. Nothing is ever resolved. I am told by the Customer Service Reps they see the error but it is never corrected. I am told it will be corrected & I will see a credit on my next bill. Never happens. I was told by...
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1.0
I didn't like
  • Being overcharged regularly
#1132131
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Hi, I'm William from N.W. La. I felt compelled to say something about my recent business with Sprint.For years, I always have paid my bill no matter how much it is. I am a good customer and always have been. I just want to put in writing that I will never enter any...
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#1131773
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Sprint - Unhappy customer

Sprint
#1127981
1.6
Details
5 months with the sprint phone company and I’m not a please customer the service sucks!! Very rude people’s
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
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Sprint - Crap this is not right

Sprint
#1126959
1.0
Details
This is *** i shuld be able to trun on this phone
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Customer service
Sprint - Where’s my service
1/1

Sprint - Where’s my service

Sprint
#1104570
1.0
Details
Sprint is the worst cell phone provider. My service was never great, but after the rep lied and got me to change my plan. I rarely have service. As the photo shows, this is the constant state of my service. “Poor Connection” Once my phones are paid off, BYE!
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Sprint - Bad service and liars

Sprint
#1101754
2.1
Details
Three prepaid forward operators are rude 1-855-639-4644 operators Abel/Gracie/danny/gorge should be fired they put a block on my phone 562-440-2297/lower my bill to $30
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Coverage Area
Customer service
Discounts and Special Offers
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Price Affordability
Reliability
Style and Design
Value for money
Warranty
Website
Totally dissatisfied with sprints service, customer reps aren’t helpful in resolving issues, mislead information via phone reps vs in store agents, agents aren’t thorough explaining charges,installments, monthly fees, and the service is poor quality. And the only...
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#1131242
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I was coming due for upgrade. Spoke to store and on line rep. On line rep offered upgrade if I paid off early to upgrade and pay half, 15.38 change may be off a little. I was looking for note 8 but was told it wouldn't be comi g for quite a while. So when the offer on...
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1.0
#1129609
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4xs I have filed a fraud complaint due to someone ordering service on my account plus a tablet nearly a year ago. Sprint has done nothing to fix but lie and waste hours of my time and keep charging me. They didn't even bother to check that at the same time they allege...
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1.0
#1128457
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So all of a sudden I find out that the phone I thought I purchased really isn't mine nor will it ever be mine and now Sprint is charging me $28 a month to lease the phone that your representatives at the store clearly led me to believe would be mine after making a...
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#1128375
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Switched from Sprint to T-Mobile on 8-26-2017. Sprint is still billing me as of 11-02-2017. Trying to dispute billing through my bank (PNC) and the transaction does not appear to be disputed. But the money is still out of my account. Only solution is to apply for a new...
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yourdaddy
yourdaddy

yeah I guess so; they give you that $5.00 discount to do so. So I took it.

h.kitchener
h.kitchener

Sounds like you had allowed Sprint to automatically take money out of your account. Bad move, as always. Never, ever sign up for auto withdrawal, etc. Remember, this is Sprint...

1.0
I didn't like
  • Billing
#1125467
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Bought an iphone. Took repeated visits to resolve issues. Even then I won't know if it went through until 2 or 3 billing cycles from now. Manager was rude and unaware of policy. She told me I wasn't listening to her. I repeated what she had said. I knew what she said....
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1.0
I didn't like
  • Being treated like i am insignificant worthless
#1122560
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I GOT A FAMILY PLAN PROMISING THAT LONG DISTANCE SERVICES WERE INCLUDE IN THE SERVICE. THE FIRST BILL CAME AS THEY PROMISED. MY HUSBAND AND MY MOM CONTINUE MAKING PHONES CALLS TO COLOMBIA BECAUSE IT WAS COVERED. SUDDENLY, THE LONG DISTANCE SERVICES WERE CUT. I CALLED...
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I didn't like
  • Added fees and costs on monthly bill
#1122435
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