Show reviews that mention
service phone customer service customer bill store phones account contract plan
Filter review

I am being bombarded with collecting people for a bill that I do not owe they say it is for Sprint o

I am being hounded for a bill from Sprint that does not belong o me. where can I go for help? they say my name is Virgil D Gill, I had Sprint in name of Dean Gill.the collecting agency was in California but the statement for $763 was from Bloomington, Il. I think either your company has the wrong person or it has gotten miss placed somewhere. I have told all the collecting agencies that your billing office has never sent a statement of this amount, if this was my bill I would have paid it when first told about it
View full review
ID
#131089 Review #131089 is a subjective opinion of poster.
Location
Clarksville, Texas

Sprint Employees Stole My ID and they wont do anything

Several months ago two sprint/nextel employees stole my ID and tried to open three credit cards in my name. I also received a death threat from one of them from his sprint email address. To date I have written two letters and emailed sprint ethics with ZERO response. I watch everyday with anticipation for the moment when this POS company finally folds and thakes their criminal employees with them. Sprint/Nextel is a company that does not care about it current or former customers, even when those customers have had illegal activity pulled on them by their employees. I look forward to the day the cops bust in an arrest their worthless ***
View full review
ID
#130707 Review #130707 is a subjective opinion of poster.
Location
Louisville, Kentucky
Loss
$400

Sprint Wireless

I had sprint before and had a bad experience than but when my company brought blackberrys to use after we had use Nextel for a very long time. Sprint brought Nextel or vice versus I don't really care, I decide to buy a LG Rumor for $125.00 from the sprint store for my son. I knew what I wanted and explained it to the Rep. All I wanted for him was Unlimited text and if it came with a small amount of phone time then so be it. In the First two weeks of have the phone I recieved a call fom a sprint Rep who explained that I was eligible for a free phone a samsung. I explained that I didn't need a extra phone because I had my own personal nextel phone. She say I know sir I see you account but this is a add on line to that phone and it's free. I said what do you mean free it's free sir with no extra charges I said are you sure at least 50 times during the conversation, I exagerate just a little about 50 times but you get my meaning. I explained ok as I told the sprint rep who sold me the LG I don't won't my bill to exceed $50 per month on his phone my nextel was already $50 per month she said no problem. So away after explain what I wanted and if it doesn't turn out that way I will cancel the acct. She said that was fine. Well lo and behold my first bill was over $300.00 I called she said she was sorry about that and give credit and said it was clear up she just had to change some codes so it won't happen again. Wait a minute did I said it's been six months and I had this same conversation at least 5 months every month. They kept billing me for the 2 phones on 2 separate plans when the LG was going to be only $50 p/m Plus insurance and taxes a little more. Will last month I called I say I was tired and couldn't do it any more I was told I would incur a $150-200 for the agreement. Than this lade explain she could fix it and I told her this has been going on for too long I don't want to wait any more. Even after she says it's fix it was't. I recalled this time a gentleman answers I told him to read the logs because I am tired of explaining he ask for a small explaination and he says i see the problem I said so did the last 8 or 9 people I spoke with he said sir I can fix this he asked me to check my account in a couple of days for the up date and lo and behold it look different the LG was on the Free and Clear Plan and The other one said add a phone Free and Clear He told me during our conversation that he would also credit that overage but when I get the bill it's still at or aroung $200. I am too through now I recalled and was told theirs nothing I can do I am not authorized I said who is she gave me a number I called I they ask me for something I had never been ask something like what was the first telephone no of my first phone I said what!!!! I told him I was aways ask what was my first car make and model but he'd have none of it. I spend on the phone at least 1 hour on the phone each call, wait I spend 2.5 hours One time while the lady kept trying codes and have me on hold. I am just through with sprint personally I can't deal with it any long I pay the Nextel portion I just waiting for the call from sprint I know they are going to tell me I am behind. But if you can't fix what I complianed about for the past six months I can't explain it anymore. Stick a fork in me I am done. The bad thing is I have been with Nextel for the Last 22 years. Now that sprint is involved I don't know whats going to happen my time is valuable too.
View full review
1 comment
Anonymous
#55011

Well I will say it sounds like a load of *** to me. You hoped to get 3 phones per month for under $50??

Are you high?

Plus none of security questions that they can ask you are anything to do with a phone number. I beleive you called over and over, but I thinks its because your an ***.

ID
#130528 Review #130528 is a subjective opinion of poster.
Location
Los Angeles, California
Service
Sprint Phone Plan
Loss
$500

Sprint Lies!!!

NOT SURPRISED!!! Had a nightmare with Sprint this year. I was on a no roaming plan. All of a sudden I started getting roaming charges on my bill. How did I find out? I was visiting Arizona and was in the airport terminal trying to call my father to pick me up and I had no service. They had shut off my phone! I called them and I couldn't understand a word of what the person was saying so I asked for someone who could speak English. She was very snotty and said so I barely understood her, "I speak English" I said ok...but I need a person who can speak FLUENT ENGLISH!!!! I was told it would be taken care of if I paid $40 on my credit card. Ummm, NO. Used a pay phone instead. Next bill...more roaming plus late charges for not paying the first set. WTF?? Called, said same thing. This time got name and # of the associate. Emailed an "upper management person". He sent a mail back stating I owed NO roaming. I saved it. Next month, $500 in roaming and late charges. I am pissed about now. Reported them to the better business bureau and the BBB contacted someone there. It was all apologies to me after that. The BBB, Sprint and I agreed that I will only pay $50 to cancel and have no further bills because my phone was off and hadn't been used in a month. That should be it right? The NEXY DAY Sprint called me and told me that the charges were valid and that I was going to have to pay them $500. I sent certified letters to the person at the BBB who was handling my case, the manager at Sprint and an investigator for the Attorney Generals office Dept. of consumer affairs letting them all know what Sprint was doing. The BBB had another meeting with the rep for the company asking what was going on. All apologies from Sprint saying it was a miscommunication within the company. Finally after 4 months of this they sent me a bill for $50 plus taxes. I'm a Verizon customer now. DON'T EVER DO BUSINESS WITH THEM I WAS WITH THEM FOR 3 YEARS AND THEY SCREWED ME OVER!!!
View full review
ID
#130334 Review #130334 is a subjective opinion of poster.
Location
Lake Ariel, Pennsylvania

Phone number was taken away and given to another company while my number was active.

My number was taken away 4 months later, to be given to another company. I was never notified. I was without a cell phone for approximately 5 days before I was given a temporary number. This was until they figured out what happend. Finally my number was retrieved and given back to me 4 weeks later. At which time the contract was restarted without them notifying me I had to request the services I had originally. I had to pay for activation fees again, an outrages amount for going over minutes and text messaging. Every time I called I would get the run around. Now my phone needs to be replaced, cracked screen and case. I called to verify if I had my insurance current. Rep stated, "You have the insurance." Then, I asked to replace this phone. He stated, "verify your number." I did and he said, " I'm sorry, I checked again and you don't have insurance for this phone, my mistake." He did offer to get a free phone by getting into a 2 year contract. I DON'T THINK SO! I'm done when my contract is over.
View full review
ID
#129356 Review #129356 is a subjective opinion of poster.
Location
San Diego, California

Sprint pcs charging me over $800 after i closed my account and i never had good service

I had sprint pcs for a long time for years and they are so bad in our area. Our service was horrible and customer service is now charging me over $800. I dont think this is correct. They then sent me a settlement for the account that was 50% off the balance. I know this amount isnt correct and i had to cancel both phones. I never had any phone service because of the area and how the towers are set up here. Its a rural area and at the time sprint was the only carrier here. I am very upset that I am being charged all this money.
View full review
3 comments
Anonymous
#30518

Sprint are a bunch of liers I closed my account they told my wife we had to pay only $100 for 4 phones guess what not true how about $1000 then we told a supervisor what was said by there people and he told me that amount was not true and he was sorry. sure they are they just turn you over to collection for there lies and poor quality phones and service, :(

Anonymous
#27591

Sprint TRIED to charge me over $600 the DAY AFTER I settled with them using the Better Business Bureau! I emailed my rep in the BBB of their stunt and the BBB was all over them like flies in cake. DO NOT LET THEM GET AWAY WITH IT!!!!!

Anonymous
#26022

Sprint billed me over 600.00 after I closed my account they have now put that the negative information on my credit report.

View more comments (2)
ID
#129251 Review #129251 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Service
Sprint Phone Service
Loss
$800

Sprint phone company

i authorized my niece college student to use my debit card to pay her phone bill sprint on7/1/08 for the amount of 200.00, this was done online. after the process was done she recieved an authorization number for the payment of 200.00 on july 26.2008 i recieved my bank statement and i saw the sprint had deducted 387.20 i called the company and they could not tell me why more money was taken out only that they are not going to return any money back to me. i informed Sprint that i will file a complaint with the Attorney General's office asap
View full review
1 comment
Anonymous
#41966

contact your debit card company and have them reverse the charges.

ID
#129141 Review #129141 is a subjective opinion of poster.
Location
Southfield, Michigan
Service
Sprint Phone Service

Sprint SUCKS

Dear, Sprint Nextel Top Management I never thought I would find myself as angry, frustrated, and disappointed in Sprint's customer service as I am today. As a long-time customer of Sprint, I had become accustomed to being treated with civility and to having my questions answered promptly and correctly. This is my letter just voicing my concern over the lack of customer service skills that your call center rep have. I have had my Nextel service for over 5 years. Any time that I have had to call in the last 2 years I have had to call at least 4 to 5 times before getting the problem resolved. I currently had an issue where my checking account had NSF because of fraudulent charges. Instead of trying to work with a customer that has had no previous problems regarding bad checks I get put thru the ringer. I was told incorrect information and hung up on several times. Finally I go pay $400 and was then told NO your service won’t be restored until up pay 173.43 more! After 5 years of paying and not having any problems this is how a GOOD customer is treated. I finally asked that last manager I spoke with (I believe her name was Claire Dane) if the previous calls can to pulled and listened to because I was already told by the supervisor that did the conference call with the bank that after the $400 payment was made my service would be restored. Mrs. Dane told me she had no idea how to get that information. I just think it really poor customer service and manager that just say whatever. I just wanted someone to be aware that maybe your reps should get a little more CUSTOMER SERVICE training before handling real customers. Also it’s not just the rep. If you have a manager on the phone and you have to ask her to look at the notes on you account that not a very good manager. I will be joining the many other people I know who have switched their services from sprint to any other service provider. I believe that my over 5 years of service I shouldn’t be treated like someone who just recently received service. Also something else to add I ask the last rep if she could tell me how many times it was documented that I called. She advised me 4. When she told me that I was really surprised because I had called at least 7-10 times. She that tells me ever time I was hung up on the rep wasn’t documenting again. I also had a rep that was just going to restore my service and let me take care of the conference call between escalation department and my bank on Monday but I told her that’s not what I wanted. I having never tried to get extra thing I just want to be treated like the good customer I am. Also just to note something else I found it quite interesting that when I type Sprint complaints on Google I get LOTS of blogs and website made by people that have had the same bad experience. Maybe customer service should be placed above profit. Better training will make better reps. this would have been the end of my letter but of course not. Today 07/22 I give in and go pay the 173.00 dollars at the Sprint/Nextel store in Fuquay Varina. I wait about 2 hrs before calling to find out when my service would be restored. Then I think no I will do a chat online with a rep and that would be easier. She comes on and looks up my account and then tells me I have to pay 75.00 before my account can be restored. Ok here again I’m put thru the ringer and still no service. I call while still chatting with the rep and get a very nice young lady who really did review my account and told me to turn my phone off for 5 min. I did that and still nothing. So I still wait about and hour and a half before I call back and speak with another young lady who also tell me to turn my phone off this time for 15 mins. Still nothing at this point I’m tired and going to bed and will deal with it in the morning. Then next morning(07/23/08)I call and get a young lady again who says she see the problem and needs to setup a payment arraignment for the $75 and I tell her ok I can pay this on 08/01. She puts me on hold for a few seconds and then comes back and tell me I would have to pay $75 by 08/02 and to turn my phone off and then back on and I should have service in about 10 min. This time it was true and I was like about time I have been going around in circles since Friday (07/18) about this. Then during the afternoon my service is restricted from making out going calls. WHY! I just spoke with someone that morning so why again do I have to call back. I’m at work and have to wait to get off work and call. When I do I get the young man who tell me your phone is off because of your past due balance. I thought I have already done what I was suppose to do. The phone I was using loses service so I call back in and get another young man who tells me to turn my phone off and then back on again. Also that I must make another payment before 07/31 or my service will be disconnected again. OK this all started from fraudulent charges on my bank account. I was getting it taken care of and need my service provider that I have had many years to work with me. I’m not trying to get anything but what I think I deserve for being a good customer fro so many years. From 07/18-07/23 I think I might have call over 20 times. I really would have never thought that there would be I time that I don’t even want a cell phone because of all the issue. Believe me it’s not just me. You should try call into one of your call center and just hearing the things your reps are tell people. Also I would really like it if someone will pull my call so you can also know that the things I’m saying are true and I really feel I was treated very badly. I will leave my account information in bottom of letter for that purpose.
View full review
ID
#128869 Review #128869 is a subjective opinion of poster.
Location
Raleigh, North Carolina

Sprint cell, every other bill is wrong.

I talk to sprint about every other month because they are always over billing me. They made so many mistakes on my bill. If I catch them they say," sorry, we can fix it ", but they can only refund part of the extra money they have charged me. Then, by the time I get things worked out they hit me with late fees. I told them that they lie to me, and cheat me all the time and that I just want OUT. They will not let me out of my contract without more---FEES... Never again sprint!!!. Beware of your bill people..
View full review
1 comment
Anonymous
#42185

I had this problem.

I had 2 phones on 1 phone line. They were billing me 59.00 extra saying I had two seperate lines.

Every 2 bills this would reoccur. Then I would be put on hold for a half hour.

Sprint sucks i left them 3 months ago for tmobile.

ID
#128640 Review #128640 is a subjective opinion of poster.
Location
Reston, Virginia
I had sent an email privately to Sprint's Executive Relations about this, but they never replied back. Most likely because I am no longer a customer. So I am going to post this here and now; in the hopes that Sprint gets rid of their Outsourced CC. Which is killing...
View full review
7 comments
Anonymous
#1242055

its 2016 and the customer service is still awful! Indian guy spoke english but couldnt understand anything i was trying to tell him.

These people just dont grasp the language correctly.

Seriously stop the outsourcing for cheap overseas labor and hire americans. This is enough to make me switch carriers when my contract is up!

View more comments
ID
#127814 Review #127814 is a subjective opinion of poster.
Location
Nashville, Tennessee

Sprint collects more money by deseat

to many bad things to list,presently on phone with sprint supervisor go some place else ask anyone who had /has sprint,oh one more think when you've talked to 25 or 30 of these represenitives make sure you tape all your conversations,because what they tell you at that time, is to just agree with you they put you on hold for 10 to 15 min hoping you hung up. the truth is your wasting your time,because there are so many people and the names they give you aren't real anyway,your better off talking to the in your garden
View full review
ID
#127591 Review #127591 is a subjective opinion of poster.
Location
Providence, Rhode Island
Loss
$500

Sprint Online Service Lied to Me

I contacted Sprint PCS via their Click to Chat option to find out when my contract was complete. I was told, very clearly, that my contract was ended and I would not be charged an early termination fee. Four days later, I again did Click to Chat and tried to end my service. I was told, no, I had a line that wouldn't be done until November, and I would be charged an early termination fee. After 20 minutes I finally got a supervisor, who told me I couldn't get HER supervisor because "this issue is not eligible for escalation." Excuse me?! Because of _Sprint's_ incompetency, I am going to have to pay this fee? After 8 years with them, this is the treatment I get. I will _never_ use or recommend Sprint PCS to anyone. Does anyone have any suggestions for me on how to get this resolved equitably?
View full review
5 comments
Anonymous
#124352

Sprint does not give customer service enough time to resolve your issue on the phone. They don't care about their loyal employees only new hires which can't help you do to lack of training. The customers are suffering due to this tragic company!

Janey
#38867

I am having the same problem now. I have no proof either.

It told me on my online account it was up in July and now they are saying I renewed in April.

which I do not remember doing. It's like being slammed by the same company

Anonymous
#28035

I have learned the hard way with Sprint that the only way to get any issues including billing straightened out is to go to the store. I refuse to try and do anything over the phone or online with them anymore.

I also had printed out proof of my contract ending. I was told that I wouldn't be charged a termination fee and I was. I was trying to drop from 2 lines to 1. I went to the store and it took over an hour and 3 phone calls made from the store before the store decided to override the charges and correct the billing.

The customer service rep on the phone had refused to. I have no other complaints against Sprint except for the billing. It is really hard to make any changes to your plan without problems.

Stay calm when you go to the store and have the proof with you. Don't give up!

Anonymous
#25219

I got off the phone about an hour ago with Sprint customer service. I have more than one line (3) and have been calling for the past few months about cancelling service and getting the exact date for when I can cancel service without penalty.

Like you did, I went on the online chat program (about a week ago) and discussed same with Sprint customer service. I printed out the chat page (as evidence) as I know Sprint service sux from past experience I've had.

When the rep told me today that I could only cancel one phone line and the others could not be canceled until September, I wanted answers. The rep over the phone today REFUSED to let me talk to a supervisor. When I told her I had a printout of the chat conversation from Sprint customer service to back up my conversation (as she told me they have NO RECORD of ANY calls I made to customer service - yeah, right), she then said I would have to go to a Sprint store, with my printed evidenced of being told I could cancel without penalty, and the Sprint rep would then have to call customer service back.

This is so shady it's pathetic. I have not canceled service yet because of this and now have METRO PCS too. Hopefully, I can get this resolved and if I do, I'll let you know.

cindycs
#21481

Sorry to hear that. We too had a fine experience with Sprint and have never and will never recommend them to anyone. And they don't make it easy to straighten out matters.

View more comments (4)
ID
#127115 Review #127115 is a subjective opinion of poster.
Location
Orem, Utah
Loss
$200

SPRINT WIRELESS CUSTOMER SERVICE

ON JUNE 30 2008 I CONTACTED SPRINT CUSTOMERSERVICE CONCERNING A BRAND NEW KATANA DELUX PHONE I BOUGHT THAT WAS DEFECTIVE AND FREEZING UP. THE FIRST TWO REPRESENTITIVEVES TOLD ME I COULD NOT EXCHANGE THE PHONE BECAUSE I HAD DONE ONE OTHER EXCHANGE DURING A 30 DAY PERIOD.BY THE WAY THERE IS NO MENTION OF THAT IN THEIR RETURN POLICY.THE NEXT TWO REPRESENTITIVES TOLD ME I COULD CANCIL MY SERVICE IF I DID NOT LIKE IT. FINALLY AFTER 3 HOURS AND TEN REPRESENTITIVES I GOT A VERY NICE MAN WHO TOLD ME HE WAS SORRY AND HAD ME A MOTEROLE V3 PHONE SHIPPED TO ME.IF SPRINT DOSENT WANT BUSINESS FINE CONSUMERS WILL BE HAPPY TO GO TO T MOBLIE WHO WOULD BE HAPPY TO HAVE MY BUSINESS. THANK YOU
View full review
ID
#125889 Review #125889 is a subjective opinion of poster.
Location
Wrightstown, Wisconsin
Service
Sprint Phone Service
Loss
$310

I hate Sprint!!!

Do not sign a contract - once you sign a contract with Sprint, you will never get out of it!!! I moved to an area where there was no coverage and I still couldn't get out of my two year contract despite the fact that there was no cell phone service!!! Every time you buy a new phone, change your address, whatever, Sprint will change your two year contract so there is no way to get out of it - it's a total ripofff. I would never recommend Sprint to anyone - friend or enemy. They are a typical example of what is wrong in American businesses.
View full review
1 comment
Anonymous
#17943

Well, I had Verizon and had the same exact problem. Now I have Sprint which has slightly better coverage in my area.

My bills have been over $149/mo which is absurd because I hardly use the phone.

Customer service is very difficult top deal with. I hate Sprint too!

ID
#124694 Review #124694 is a subjective opinion of poster.
Location
La Crosse, Wisconsin
Service
Sprint Phone Service

Sprint Pcs has the WORST customer service EVER!

I have been with Sprint since Dec of 07. The customer service from that company has been *** since day 1. First they tricked me into paying about $200 a month for the 2 phones my husband and I had when all we asked for was a family plan. We had no idea that what they fooled us into was everything that we didn't ask for. No one explains anything the way it should be. Its all a scheme to get more customers and to get them to pay more out of their pockets. My bill was never right I always had to call and figure out what was going on this month. Not to mention the "brand new" phones we bought (motorola Krzr k1m) did not work right off the bat. Its as if I paid out the butt for a phone that has been used before and refurbished... So I call them to get a new phone for my husband and I. And everytime I call I speak with someone who does not live in the U.S. but in the Philippines. Not only can I not understand anything coming out of their mouth but they don't understand me at all either so its frustrating on both sides. So I finally recieved the phone replacement I was asking for. I set up the phones which was chaos b/c I could not understand the foreign person on the other end of the phone. After finally getting them set up I come to find out they gave me another piece of junk phone that was cutting off whenever if decided to. So I call back trying to figure out how to resolve this. Again the foreign person does not understand anything I am saying and keeps asking the same *** question over again about what is wrong with my phone. At this point I just want to speak with a supervisor b/c I have been hung up on 3 times when they transfer me and quite frankley I am pissed. So I never speak to a supervisor and they want me to file a replacement phone with the insurance company who tells me I must fork over 50 dollars to have this order completed. I am furious b/c I should not be paying anything for a phone they shipped me that does not work and I called about right away. Its not like I held onto for 2 or 3 weeks and then it broke. It was broke as soon as I had it off the charger... So to wrap this up I don't know who is running this company but just like dish network and just like target and probably many other companies. They need to quit hiring people over seas b/c the customer service from them is horrible and all for what? So they can pay them less so they can pocket more money. Its a sad situation all around. I am sick to death of having to call them about anything. I wish I could just cancel my whole contract but who are we kidding what company now a days doesn't do that. I wish they would quit b/c I have no clue what those people are saying on the other end of the phone and that *** me off!
View full review
6 comments
Anonymous
#32916

I've been at war with sprint for 2 years. The first time my contact came up for renewal I was solicited by sprint to extend my contract. Wanting a new phone I took them up on the offer.

From there it pretty much was all downhill. My entire reason for extending my contact was to get a new phone, but the phone I wanted wasn't in stock, so they sent me a phone that I didn't want that wasn't even as good as my old one.

For that reason I continued to use my old phone. Being the busy fellow I am, I forgot I had that 2nd phone until I noticed on my bill that I was getting charged for 2 plans.

When I tried to cancel the 2nd plan that I had never used. I was told that since I didn't cancel it within 30 days I would have to pay for a phone line that didn't exist or pay the full service cancellation fee.....after hours of yelling...I finally hung up in disgust.

Instead of renewing my service, they added a 2nd phone service (at full price not a 2nd line price) and extended my contact for 2 years on both my new line and my old line.

After many many calls, and yelling at everyone that I could I finally got them after a year to switch me to a family plan, but they would never remove the non-existent line from my account, and I was still over charged.

Today I'm glad to say my war with sprint is over, but over the past 2 years I figure sprint ripped me off over a thousand dollars. It's sad when you have to pay a company for nothing just to keep your credit good. When all you've done to them is be a good customer that pays your bills.

Anonymous
#23718

I've been a customer with sprint with three years and never had 2 months where there wasn't some issue with sprint.

Anonymous
#19587

Sprint worst customer service ever!! Pay for fee's and service that I don't even use (live tv, radio).

Took 3 months to get it straight, but still had to pay $250 dolllar service fee each month or collection fee. Pure BS.

Never sign up with sprint! (I'm on suppose to be on the $100 dollar plan and 23% discount off Kaiser employee)

Anonymous
#17847

I been with sprint since they brought nextel-until 2008 never had any major issues over the last 2 months-for some reason only known to them, I have not received a bill on time, and go yelling for my April Bill in May. Didnt get my May bill-So sprint being sprint-opted to charge me late fees, claimed the 2nd phone on my account was receiving text messages-that phone belongs to my folks who are seniors and they have no interest in the modern features.

When I called sprint one rep actually said to me, "Well sir, you should know when your payment is due." Why should I pay them for something I havent seen yet. Later after looking on there website. I found out that there was an extra $115 owed. Once again I called Sprint this was tuesday morning the 17th of june.

They didnt know what the extra amount was, and they had a nerve to say that something else may have hit after the bill was printed. Now what heck was about? It took several email's to them, get them to finally disclose what the money was for. After coming to an agreement they supposedly knocked off 50%.

To fair in this the phones and actual service isnt bad. I am very happy with the moguel i purchased in March-however there consumer service department is the worst in this country

Anonymous
#16554

Just b/c you don't have a problem doesn't mean it doesn't happen. I have had a problem since day 1 so I guess you're calling me a liar?

Why on earth would I waste my time on the internet filing a complaint if I wasn't this upset? The customer service for sprint wireless is AWFUL!!!!!!!

Anonymous
#16550

I've been a sprint customer for 6 years never had a problem with their customer service !!!!

View more comments (5)
ID
#123759 Review #123759 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Loss
$350