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I tried to switch from Verizon to Sprint, sadly after believing their false advertising. They were never able to port my old number from Verizon and after being without a phone for 5 days, I switched back to Verizon. I never was able to make a single call from the...
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1.0
#1055020
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Account active since 2001. Individual open secondary account under sprint "framily plan" without my permission I refused to pay and account was closed November 2014. I paid my account off however sprint decided to charge me a early disconnect fee another month and the...
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Anonymous
Smitty

Contact the 3 major credit reporting agencies : Equifax, Trans-Union, and Experian.File a dispute. Be sure to have documentation.You paid the $745 why ? Was it for a broken co...

1.2
#1052551
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The sales manager at the local sprint store made promises about the service that we were getting that were false. I came in to get 12 phone lines switched over from another service provider and needed assurance that we were getting like service in both phone quality...
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1.2
I didn't like
  • Rude associates
  • Lack of compassion and empathy
  • Deceptive promotions
#1049803
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Sprint Customer Care Review

Sprint
#1038262
Disappointed, agrivated, Giveing the run around talked to 25 different people and still no help. False information was given and now I'm surpose to just eat the loss not fair when I get a chance I'm leaving sprint it's the worst phone company ever I will never sign with sprint again
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Short Review on April 13, 2017

Sprint
#1034077
1.0
I have had sprint for one year or more and never got a bill on time Have to call every month to see how much I owe it's bull ***
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Short Review on April 06, 2017

Sprint
#1030692
2.1
I switched back to Verizon, as I got tired of days with zero reception and emergency call only screens. I paid my final bill and told Sprint I was waiting for Verizon buyout cards...And THEY SENT ME TO COLLECTIONS. KNOWING THE MONEY WAS ON THE WAY.
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Sprint Commercial Review

Sprint
#1026640
1.0
They said on there commercial 4 phones for 22.50 each line i get there and they said i could only get two lines its a total scam dont let them fool you . They suck can you hear me now you suck !!!!! Its a lie just to get you in the door . Then they lie to you to your face dont trust these fools.
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sprint is. It's RIDICULOUS. They act as though they are in DIRE need of money. I wanted a change of ownership ( to take over as owner of my phone number) , the person spoke terrible english.. he sent me a PHONE and gave me a new *** phone line that I didn't want....
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1.2
I didn't like
  • Deceitful sales tactics
  • Unfair collections
  • Rip off
#1049746
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Kevin Fitzpatrick 5/25/2017-6/17/2017>ongoing still.... Sprint customer service is down rite malicious and hateful. WE needed to econimise our higher end family plan and they would only try to SELL us another expensive phone and not help help us at all with switching...
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Anonymous
Shari

Sprint's doing the same to me. I bought my iPhone at the Apple store; I paid Apple in full for an unlocked, sim-free, unsubsidized, without-a-carrier iPhone. I made the mist...

Anonymous
Abw

Not happy with sprint at all. Getting ready for a massive lawsuit!

1.9
I didn't like
  • Useless costumer service hateful malicious sprint attitude
#1048648
Reply to reviews
I have a phone that is locked that is paid for and I decided to go with a different carrier and was told by sprint they couldn't unlocked it because it was not attached to an account . I don't understand how I purchased the phone from sprint and their telling me it...
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#1048197
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I have been with Sprint since 2001 and currently have 6 lines on my personal account. Customer service is an absolute nightmare. Every time I make a change to my plan or devices they screw something up. Most recently I tried to upgrade my son's Galaxy S5 that he's had...
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#1044577
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It would take a very long time to tell you my Horror story about Sprint I will tell you there service is horrible, there customer service skills (majority of employee's done have any) I have been hung up on many times never called me back only when I said I was...
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rollo2016
rollo2016

From my experience with Sprint, I find it hard to believe anyone would use them for cell phone service.

1.6
I didn't like
  • Worst expierance ever
  • Customer service representative
  • Lack of compassion and empathy
#1042932
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Promised gift cards to switch plans. No gift cards were sent ...spent 2 hours on the phone to resolve... 3 separate phone calls. Service poor...calls always dropped, especially around 5pm. Returned phones after canceling due to poor connections/ dropped calls. Charged...
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#1042819
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#Sprint is SO TERRIBLE!!! Service SUCKS, customer service SUCKS, EVERYTHING SUCKS!! @Sprint Don't be tricked by their "EVERYTHING/UNLIMITED PLAN"...really its EVERYTHING SUCKS PLAN!!! -they slow down the data after so maybe bytes to where you can even load anything...
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1.6
I didn't like
  • Rude associates
  • Lack of accountability and responsibility
  • Anyting about sprint
#1042381
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