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Sprint Stinks!!! Especially Andrew Colon on Tremont Ave in Throggs Neck in The Bronx I was told 4 months ago that I would have my break -up fee paid and it was not, Andrew Colon basically sucks. He continues to tell Sprint customers that thay have no right to get upset...
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2.3
#1001872
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I have been with Sprint for over 20 years and regret it big time. I can't make calls or receive calls from my own house, it was roaming. I have to use wifi call to make calls, but the biggest problems are that I can't seem to receive calls and was missing a lot of...
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Alright, I'm done. I've had a problem with fraud on my account since the beginning of October. I've waited, and waited, and waited some more. I got fed up and wrote on Facebook mid-December and Sprint said "oh noes, give us your information and we'll get right on that"...
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3.7
#998812
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Short Review for December 14, 2016, Pc_pricing

#972985
Start in OCT I need a lower rate. Next Bill $20. More. Went back was told my next Bill would be $35.15! mY next bill was $89.23 Pessed .Was told by Management he would E MAIL the ones with the Brains . Steal waiting for ReSULTS
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Short Review for December 07, 2016

#969106
2.6
Sprint keeps playing with my phone bill goes up and up. Never down. And don't care about their customers. I been on the phone for 57 min waiting to speak to a manger. Why do sprint put their customers threw this. I'm about to switch to t mobile. ?
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Short Review for December 02, 2016

#965853
1.0
Did a lease iphone 6 after paying 800 they make you pay 200 to buy. Ive been on the phone total of 3 1/2 hours and they will not unlock it so i can change carriers. Different excuse everytime. Been with them for 10 yrs never again. Bills keep getting higher and higher. If i pay 1000 for a phone it shluld should be mine shame on you sprint
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Short Review for October 09, 2016, Other

#933681
The worst phone company in the history of mankind!! I am done with these *** ,I threw my S7 away and got a new carrier...Campbells..two soup cans and a string and its way better than sprint"can u hear the sound of me leaving!
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I left Sprint because when I signed up a contract I ordered the I phone 7 plus and waited forever to get it, I had to call the local store they told me it was still not in.I called again they told me someone cancelled the order for my phone, also I called customer...
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3.1
#996854
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I am so sorry I made the switch from Verizon to Sprint. Sometimes it is true you get what you pay for. First of all they never took care of the credit to transfer service. and when I brought it to their attention they wanted to do half. They were suppose to take...
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I didn't like
  • Worst experience ever
  • Worst customer service ever
#996117
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Existing customer for 4 years, responded to Sprint email promotion that would give us new phones "free". They took our old phones, charged us for the new ones, and now refuse to issue the promised credit. Have spent hours on the phone with customer service, and am...
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Anonymous

Ray If you still have the email call your state attorney general and file a complaint. Their office should contact sprint and force them to make it right.

2.5
I liked
  • Unlimited plan
I didn't like
  • Lack of follow through
  • Poor customer care
  • Unfair billing
#994930
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Sprint Mobil has charged me false late fees after account was closed and account paid in full. I have all credit card receipts and cancelled checks stating all payments have been paid in full and on time. Now after cancelling their service after 17 years because of bad...
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#994002
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Switched to sprint they sent my phones to the wrong address. Charged me 2x for 2 lines. Service was non existent sent back their equipment after less than 3 weeks service with them and now over 2 months latet being charged over 400 dollars for less than 3 weeks worth...
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Scandalous, Horrible, I was a customer of Sprint until I finally had enough of there bad customer service, or I should say no customer service. Everytime I would try and get hold of a live person I would be placed in circle of pressing buttons and waiting on the phone...
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Anonymous

Upset Mama If you want peace then AVOID Sprint at all costs. In 2016, they were actually a good company, -something happened, they outsourced their service to Pakistan and the customer s...

Ordered an Iphone 7 plus for my wife for our first wedding anniversary. Requested to update the shipping address that they have already on the system and the lady changed the billing address instead . I called them the next day realizing that the package is out for...
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1.0
I didn't like
  • Overall experience
  • Unprofessionalism
  • Customer service
#988598
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