filters
state:
Show
city:
Show
category:
Show
product:
Show
I had to make three phone calls to the technical support to try to get my phone to be fixed so that I can make international phone calls. Unfortunately, the technical support is sourced out to an overseas office which was not able to help me after I had to call them...
Read more
#1040347
Reply to reviews
I feel like every time an issue is brought up to Sprint they throw a phony I apologize then defend their agents and awful costumer service practices. I ported out my 3 phone lines in Feb. and apparently was supposed to separately cancel my tablet line. I spoke to a...
Read more
I didn't like
  • Customer service and technicians
#1038618
Reply to reviews
I don't know where to start but I would say beware of company's that promise you much and give little in return or I should say headaches. I just closed out my Sprint account and switched to another carrier. My contract was finally up. I had leased a Samsung s6 edge...
Read more
#1037978
Reply to reviews

Sprint Customer Care Review

Sprint
#1016213
1.0
Horrible customer service. I couldn't understand them at all. Not knowledgeable about anything. They say "I see" "ok thank you very much for that information " WAY TO MUCH! Horrible experience. Called to add a tablet to my account. Mostly on hold, took 50 minutes. I almost gave up. I should have. It's not worth the call, stressfull
Comment
Show

Short Review on February 25, 2017

Sprint
#1013741
2.4
Phone customer service is so bad. I was on the phone for an hour+ and was connected to 3 different numbers from different departments and the problem was not solved so I had to cancel my airrave and get a kit to send it back. The charge on my bill for it was $149. The air rave is normally free. All together I spent 2 hours of my Saturday online and on the phone. Horrible service!
Comment
Show

Short Review on February 23, 2017

Sprint
#1012697
1.0
Same *** *** sprint liars.
Comment
Show

Short Review on February 07, 2017

Sprint
#1004351
1.0
Sprint is the worst run company in the world
Comment
Show
Sprints phone operators are morons. They couldnt communicate anything properly. talking while im talking, not answering any of my questions. I was on the phone trying to get my line turned back on and they kept handing me off to different departments. After finally...
Read more
1.1
#1036555
Reply to reviews
I purchased a new iPhone 6S+ on 04/30/2016 from the following store: Sprint PCS 1815 Hawthorne St. Suite 246 Redondo Beach, CA (310) 214-0500 At the time of purchase, I was presented with a card, and told by the representative, that I was eligible for $250 worth of...
Read more
I didn't like
  • Being lied to and scammed out of 250 usd
#1035932
Reply to reviews
I called Sprint end of March2107 to cancel my cell phone coverage as I hardly ever use the phone.My husband was keeping his phone coverage with Sprint.The lady I spoke to said my service would end 4/6 as that was start of new billing cycle. My phone was never cancelled...
Read more
#1035484
Reply to reviews
i went to sidney store an was there at 10:00 an as i was walking up a man came out an walked right by me , he had on a sprint shirt , so i walked on up to the store thinking someone would be there, wrong !! i waited around for an hour an no one came back .. there were...
Read more
#1035717
Reply to reviews
Sprint contacted me to tell me it was time to "migrate" my account from nTelos to them. Six days after they put me on their FINE Sprint service they suspended my account.......for "non-use". Never called or texted me about not using the phone enough. Just cut off...
Read more
I liked
  • Ntelos
I didn't like
  • Sprint no customer service
#1034813
Reply to reviews
Tried to use chat for sprint, to upgrade data, was told i had the best there was, i wanted more data, not being tol i had the best. No result Then i called sprint for same issue, was transferred to a suoervisor who barelt spoke english, and who keep telling me to do my...
Read more
1.0
#1032106
Reply to reviews
Sprint are my phone company,and other than this issue here, I enjoy their service and cellular and data. This is an issue with in store reps at my lical store and online chat reps who told me wrong info. I chose Sprint initially,because I was offered the iPhone forever...
Read more
3.4
#1031985
Reply to reviews