I upgraded my phone from I phone 6 to i phone 7 January 18, 2017. unfortunately, before 15 days I changed my mind to get I phone 7 plus instead of I phone 7 regular. They told me that i will get refund for iPhone 7 regular after i mail it back to sprint. i mailed I...Read more
I RECENTLY TRIED TO ACTIVATE A NEW SAMSUNG S7 EDGE THRU STEP BY STEP INSTRUCTIONS OVER THE PHONE I FOLLOWED INSTRUCTIONS EXACTLY AS GIVEN, RESULTING IN MY NEW PHONE BEING DAMAGED N NEED OF REPAIR . AT THE SAME TIME RENDERING MY OLD GALAXY S4 IN NON WORKING CONDITION....Read more
This is what I emailed sprint just now: "I do NOT have an account with sprint. I never opened an account, I never received the phone, UPS never delivered the phone and I must assume they returned it to sprint. I have spoken to a dozen sprint reps and everyone has...Read more
Sprint Deal Review
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Sprint! They are stealing money from people who they think do not know how to interpret the bill! How do you explain this?? Overcharged and double charged!! Be careful when you decide to deal with this company!!
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I ordered a I phone 7+ and it was delivered on September 21 however it was only an iPhone 7 not a plush. I returned it immediately to the store that same day and still do not have a credit to my account. Two earlier calls resulted with assurances that my account...Read more
DONT ANYONE EVER TELL ME SAMSUNG IS A GOOD PHONE CUZ I CAN PROVW YOU WRONG! My galaxy s5 is having issue with powering on all day today 5/31. I have to remove the battery then reboot it to come on; So I finally called sprint and they keep telling me (for other issues i...Read more
Okay so I have an s5 through sprint and my case where my battery etc is. Has black marks on it. I sent them messages on twitter and they respond back telling me to go to the repair store. The repair store closet to me is in Frederick. I told them several times i dont...Read more
I recieved a promotion of $30.00 via Email, if i do upgrade my old i phone and lease the I6 the offer was, $25.00 for being a loyalty customer, and paying only $5.00 extra for lease each phone for 2 years, since i did the update i being having a lot a strees and...Read more
I have an issue with a Samsung galaxy S5 phone where it overheats. I've contacted my cell phone provider Sprint they sent me another phone with no battery or charger. Then I switch the battery from the old phone to the new phone and its overheating. I contacted Samsung...Read more
Very recently, after 14 yrs with #Verizon, I switched to #sprint, to take advantage of their iPhone forever plan, as well as save a few bucks. This is a quote, written by a #sprint store sales rep. ONE month later, trying to utilize the promotions that I signed up for,...Read more
WTF absolutely no customer service training is provided at this location! walked in at 4:50pm all employees just standing around chit chatting. a customer rep remind you this is HIS job to take info and ask what the problem is! bounce from computer to another then he...Read more
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