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Sprint - Horrible cistomer service all the way to the top
Unbelievable, going through divorce..wife upgrades phone on MY account, was not a delegate on my sprint .com or corporates computer. But for some reason is at this store. She cannot provide 6 to 10 digit password so store employee bypasses it. I spoke with different...
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h.kitchener
h.kitchener

This is Sprint---the Walmart of the cell phone world. They will bill you and then send it to collections. Just ignore them and any subsequent contacts by anyone---they will se...

2.2
#1093810
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Sprint - Fraud
CUSTOMER CARE - someone changed my phone number 3 times and called customer care and instead of getting help they told me that its my fault that i might gave my log in info and someone signed in to my account and did it fyi i dont have online account that time so its...
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1.0
#1087661
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Sprint - Refund from returned IPhone 7
I upgraded my phone from I phone 6 to i phone 7 January 18, 2017. unfortunately, before 15 days I changed my mind to get I phone 7 plus instead of I phone 7 regular. They told me that i will get refund for iPhone 7 regular after i mail it back to sprint. i mailed I...
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I didn't like
  • Promises not kept
#1025999
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Sprint - Where’s my service
1/1

Sprint - Where’s my service

Sprint
#1104570
1.0
Details
Sprint is the worst cell phone provider. My service was never great, but after the rep lied and got me to change my plan. I rarely have service. As the photo shows, this is the constant state of my service. “Poor Connection” Once my phones are paid off, BYE!
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Billing Practices
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Diversity of Products or Services
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Value for money
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Sprint - Simple Review #1423940776
1/1

Sprint Deal Review

Sprint
#595123
Sprint! They are stealing money from people who they think do not know how to interpret the bill! How do you explain this?? Overcharged and double charged!! Be careful when you decide to deal with this company!!
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SPRINT CUSTOMER SERVICE SCREW THE LITTLE GUY
SPRINT CUSTOMER SERVICE SCREW THE LITTLE GUY
SPRINT CUSTOMER SERVICE SCREW THE LITTLE GUY
I RECENTLY TRIED TO ACTIVATE A NEW SAMSUNG S7 EDGE THRU STEP BY STEP INSTRUCTIONS OVER THE PHONE I FOLLOWED INSTRUCTIONS EXACTLY AS GIVEN, RESULTING IN MY NEW PHONE BEING DAMAGED N NEED OF REPAIR . AT THE SAME TIME RENDERING MY OLD GALAXY S4 IN NON WORKING CONDITION....
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1.0
I didn't like
  • Being treated like i am insignificant worthless
#1020547
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This is what I emailed sprint just now: "I do NOT have an account with sprint. I never opened an account, I never received the phone, UPS never delivered the phone and I must assume they returned it to sprint. I have spoken to a dozen sprint reps and everyone has...
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Anonymous
Howard

Waste no more time with these carriers. I filed a complaint online with the FTC and Sprint responded immediately and cancelled this but of course it still looks like I had an ...

LadyDocVT
LadyDocVT

I understand your frustration 100%! I AM a former Sprint customer. Getting to Customer Service is never an easy thing. After leaving Sprint, I received several bogus bills. It...

1.0
I didn't like
  • Sprint threatening to ruin my credit score
#1017353
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I ordered a I phone 7+ and it was delivered on September 21 however it was only an iPhone 7 not a plush. I returned it immediately to the store that same day and still do not have a credit to my account. Two earlier calls resulted with assurances that my account...
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2.9
#954975
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Sprint Samsung Electronics Galaxy S 5 Cell Phone Review from Baltimore, Maryland
DONT ANYONE EVER TELL ME SAMSUNG IS A GOOD PHONE CUZ I CAN PROVW YOU WRONG! My galaxy s5 is having issue with powering on all day today 5/31. I have to remove the battery then reboot it to come on; So I finally called sprint and they keep telling me (for other issues i...
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1.0
#857675
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Sprint - Samsung Galaxy S5 Review from Hagerstown, Maryland
Okay so I have an s5 through sprint and my case where my battery etc is. Has black marks on it. I sent them messages on twitter and they respond back telling me to go to the repair store. The repair store closet to me is in Frederick. I told them several times i dont...
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1.2
#800616
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Sprint - Account Review from Moreno Valley, California
I recieved a promotion of $30.00 via Email, if i do upgrade my old i phone and lease the I6 the offer was, $25.00 for being a loyalty customer, and paying only $5.00 extra for lease each phone for 2 years, since i did the update i being having a lot a strees and...
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Anonymous
Anonymous

They know exactly what they are doing. Sprint operates with the philosophy of lying to their customers just to appease them in the moment and they will continue to lie until ...

#741257
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Sprint - Samsung Galaxy S5 Review from Hagerstown, Maryland
Sprint - Samsung Galaxy S5 Review from Hagerstown, Maryland
I have an issue with a Samsung galaxy S5 phone where it overheats. I've contacted my cell phone provider Sprint they sent me another phone with no battery or charger. Then I switch the battery from the old phone to the new phone and its overheating. I contacted Samsung...
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Anonymous
Anonymous

It’s being nice to have this phone and my decision to buy this phone is correct. Its 16 MP of back camera helps to capture all memorable moments with clarity. Strong battery p...

#725014
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