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We previously had 3 Evo 4G's and paid for the TEP insurance which, according to Sprint, would replace a damaged, lost or stolen phone with a new phone by paying a $50 deductible. When we upgraded phones this past July to the newer EVO 4G LTE we were told the same thing, new phones would be provided in the event of loss, damage or stolen. Even though the premium increased by $3 for each phone ($8 to $11) we continued with the policies for each...
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Swtty1

Swtty1 I am also pissed off with Sprint too regarding the TEP manage by Asurion. I went to Sprint to have it repair of the cracked screen in which I acquired less a month is still fu...

Anonymous

Anonymous My wife had the screen protection installed and it had lifetime warranty. When the screen broke and we took it to the store to be replaced, the rude shift manager said the pol...

#330015
I received a collections letter stating i owe SPRINT $664.56, and they are willing to settle for 1/2 the payment of $332.28. Obviously not! I dont have an account with sprint! I will file a complaint with the BBB, FTC, and the POST MASTER... There are many scams out there, Always notice if there are more than one acct. number/address, more than likely is a scam. ATERSO01, is using (Convergent/outsourcing, INC.) The addresses are, ATERSO01 PO...
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Anonymous

no way September 10, 2016 and I got a letter like the ones described here from the very same scam artists. Please report them to the government... https://www.usa.gov/stop-scams-fr...

Anonymous

Anonymous Ok, here's the deal in the state of Florida. The statue of limitations veries from type of loan or contract. For these type of limitations you can find it online for your sta...

#267525
Hello, I tried to transfer the ownership of one of my Sprint lines to my sister and it has been a really disaster The process started last Saturday (11/2) when we filed the forms online, then calling back on Monday (11/4) to finish the transaction. My sister was unable to get the new account approved because of her credit; the representative -from the Philippines who was reading a script for every question we had- were not very knowledgeable of...
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Anonymous

Anonymous my assistant required Sprint Change of Ownership Acceptance Form earlier this week and was told about a business that hosts lots of form templates . If you want Sprint Change ...

Anonymous

Anonymous This actually is the beginning of the end for Sprint. Sprint actually opens my mind to the world of Philippines i would have never known, those representatives are clueless, m...

#385884

Sprint Buy One Get One Free Deal Review

#929773
1.1
Sprint made multiple promises before I switched services and kept none of them. I would like to have my discussion with sprint reviewed and my corporate discount applied to my account
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Sprint Unlimited Phone Plan Review

#1003414
1.0
I have been given the runaround by sprint since upgrading from a basic phone the sonim xp strike to a Samsung j3 smartphone that is supposed to be lte capable i have supposedly 13 lte towers around my location, this service is a piece of junk
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Short Review for February 07, 2017, Other

#1004351
1.0
Sprint is the worst run company in the world
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Sprint Phone Service Review

#827921
This is crazy.Phone is shut off cause i was a day late on my payment arrangement.I been with sprint a few years now.I should not have to go through this.Really bad customer service and rude people.I need to file a complaint,they wont give me a complaint number.
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I had sent an email privately to Sprint's Executive Relations about this, but they never replied back. Most likely because I am no longer a customer. So I am going to post this here and now; in the hopes that Sprint gets rid of their Outsourced CC. Which is killing the company. Up until recently I had been with Sprint for 3 years. I was also with Nextel for several months before they became part of Sprint. Sprint once had in my opining the...
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Anonymous

Anonymous its 2016 and the customer service is still awful! Indian guy spoke english but couldnt understand anything i was trying to tell him. These people just dont grasp the language ...

Anonymous

bad credit I like sprint if i have problem i go on chat line If you think sprint is bad you call straight talk had to tell them my credit card number 25 times to get service. Only proble...

Dear CEO, Hi. Even before introducing myself, let me address an obvious first question. Why is this lengthy email worth the time of the CEO of such a huge company? Why is this different then millions of other emails you receive? I'm sure you're wondering that. Its a great question, and promise it will be answered. I hope that the CEO is indeed the recipient of this email and is kind enough to read it in its entirety. To honorable CEO - please...
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There is a sameness here that should be obvious to anyone who reads this pile of complaints. Sprint-Nextel seems to care about just one thing: you paying them money. There is no customer service. People at Sprint-Nextel routinely promise anything and do nothing or blame the customer for some failure. This seems to be a dishonest organization; dare I say it, a corrupt organization that has zero regard for anything but their compensation. Last...
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Anonymous

Anonymous sprint sucks

Anonymous

tcb I used to work at Sprint...I know how some things are handled..sometimes not in the customers favor but because of policy. #1. If you live in a rural area and/or have trees, m...

This is the *** I get from sprint on LTE issues normally they fix it now they dont want to... Hi there I have asked before just curious of the LTE in the 21740 zip code is supposed to be bouncing back and forth its pretty strong now but tends to drop down and back up again Hello Veronica, thank you for the feedback. Unfortunately there is an issue with the coverage in your area. We have submitted a report to our Network Repair Team, who are...
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bought my htc evo cell phone from sprint, and had to make total changes to my business account which has many phone lines, just for buying this phone. anyhow after 3 weeks of use, the charger port became loose and now will not charge at all. took into sprint store for replacement, was told i would have to send to asurian, their insurance agent, and pay $100 deductible. i then called their customer service and explained the phone was not charging...
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Anonymous

Pretty upset in KY :( I bought two Evos and first I had problems with dropped calls. Then phone wouldnt allow me to make calls, get my messages. I had to turn phone off reset then phone stopped ...

Anonymous

Pretty upset in KY :( I bought two Evos and first I had problems with dropped calls. Then phone wouldnt allow me to make calls, get my messages. I had to turn phone off reset then phone stopped ...

I've been a Sprint Nextel customer since 2005 and I am dissapointed to say that my favourite cell carrier became one of my biggest nightmares. I work as a truck driver and I travel a lot in the U.S. and Canada as well. In 2008 I replaced the phone I had then with another one from Sprint that was advertised at a lower price if I was to renew my 2 year agreement. Until then all my incoming calls were free and I never got charged roaming in Canada...
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Anonymous

J More like you didn\'t read the receipt they gave you at the store showing the changes that were made that day. Also more like you continued using the services knowing you wer...

malla

malla Oh yes, totally. I think most people have run into this kind of problem with any phone service. I also had a problem when I purchased a new phone and renewed my contract. ...

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I have an issue with a Samsung galaxy S5 phone where it overheats. I've contacted my cell phone provider Sprint they sent me another phone with no battery or charger. Then I switch the battery from the old phone to the new phone and its overheating. I contacted Samsung who contacted sprint and the lady at sprint tells me I have to wait two days before contacting them back about the phone overheating issues and they'd have me to swap out two or...
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Anonymous

Anonymous It’s being nice to have this phone and my decision to buy this phone is correct. Its 16 MP of back camera helps to capture all memorable moments with clarity. Strong battery p...