I received a collections letter stating i owe SPRINT $664.56, and they are willing to settle for 1/2 the payment of $332.28. Obviously not! I dont have an account with sprint! I will file a complaint with the BBB, FTC, and the POST MASTER... There are many scams out...Read more
We previously had 3 Evo 4G's and paid for the TEP insurance which, according to Sprint, would replace a damaged, lost or stolen phone with a new phone by paying a $50 deductible. When we upgraded phones this past July to the newer EVO 4G LTE we were told the same...Read more
Dear CEO, Hi. Even before introducing myself, let me address an obvious first question. Why is this lengthy email worth the time of the CEO of such a huge company? Why is this different then millions of other emails you receive? I'm sure you're wondering that. Its a...Read more
Sprint - Bad service and liars
Three prepaid forward operators are rude 1-855-639-4644 operators Abel/Gracie/danny/gorge should be fired they put a block on my phone 562-440-2297/lower my bill to $30
Sprint - They robbed me
I canceled my contract within the time limit returned the phone and they charged mr for products and services I never used and still sent it to collections after they said they would fix the problem
Sprint - Wrongful Billing!
In Sept 2015 I had contacted Sprint to enroll in a new cellular plan. After I had received an unsolicited mobile phone by mail. I agreed to the terms and was told to call a phone number to get the phone activated. So after a few days passed I decided I no longer wanted to keep the phone. Then I sealed the box and dropped it off at my post office for return to Sprint. So two weeks passed and then I was contacted by Sprint to return the phone. I...
Sprint - Where’s my service
Sprint is the worst cell phone provider. My service was never great, but after the rep lied and got me to change my plan. I rarely have service. As the photo shows, this is the constant state of my service. “Poor Connection” Once my phones are paid off, BYE!
Sprint Is Terrible
Customer support is supposed to be there to assist customers with problems. However, Sprint makes it their life mission to take any problems you have and add to them. If you have any problems you will be bounced around from support agent to support agent. When you...Read more
Monday aug. 28th I had a payment arrangement for my Payment to be made on my American Express. On that date only part of the funds were on the card so I Paid partial from American Express and the balance from my checking so that I could keep my promise of payment. I...Read more
BBB Complaint Peter R Crane 575 W Palm Aire Dr, pompano Beach, FL 33069 I.D. 12213170 6/17/17 NO RESOLUTION I have been with Sprint for over 25 years, since owning a cell phone. The service has always been poor, requiring numerous hours on the phone to resolve minor...Read more
Ok here is little story that happened to me over the last week. I have been a Sprint customer for 16 years i'll start there. My dad was having issues with the new phone I bought him a month an half ago. I called sprint and tried to explain to them the whole long story...Read more
- Never had a problem until that day
I didn't like
- Rude representitives
- Customer service
Unbelievable, going through divorce..wife upgrades phone on MY account, was not a delegate on my sprint .com or corporates computer. But for some reason is at this store. She cannot provide 6 to 10 digit password so store employee bypasses it. I spoke with different...Read more
CUSTOMER CARE - someone changed my phone number 3 times and called customer care and instead of getting help they told me that its my fault that i might gave my log in info and someone signed in to my account and did it fyi i dont have online account that time so its...Read more
I have been with Sprint for over a year - where do I begin with my problems? 1. I tried to bring over an iphone from a different company so I didn't have to buy a new phone. Sprint told me this wouldn't work because of carrier problems. Fine, I purchase a new phone for...Read more
I didn't like
- Ability to help
- Customer service
Do you have something to say about Sprint? What happened? What can we help you with?