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Dear CEO, Hi. Even before introducing myself, let me address an obvious first question. Why is this lengthy email worth the time of the CEO of such a huge company? Why is this different then millions of other emails you receive? I'm sure you're wondering that. Its a...
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There is a sameness here that should be obvious to anyone who reads this pile of complaints. Sprint-Nextel seems to care about just one thing: you paying them money. There is no customer service. People at Sprint-Nextel routinely promise anything and do nothing or...
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Anonymous

Anonymous sprint sucks

Anonymous

tcb I used to work at Sprint...I know how some things are handled..sometimes not in the customers favor but because of policy. #1. If you live in a rural area and/or have trees, m...

I received a collections letter stating i owe SPRINT $664.56, and they are willing to settle for 1/2 the payment of $332.28. Obviously not! I dont have an account with sprint! I will file a complaint with the BBB, FTC, and the POST MASTER... There are many scams out...
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Anonymous

Daniel March 8, 2017 - similar letter, including the ATERSO01 / Wixom MI and Convergent (Renton, WA) addresses. But mine claims to be a collection letter for Suddenlink, which is ap...

Anonymous

no way September 10, 2016 and I got a letter like the ones described here from the very same scam artists. Please report them to the government... https://www.usa.gov/stop-scams-fr...

Sprint Buy One Get One Free Deal Review

#929773
1.1
Sprint made multiple promises before I switched services and kept none of them. I would like to have my discussion with sprint reviewed and my corporate discount applied to my account
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Sprint Samsung Cell Phone Upgrade Review

#1003414
1.0
I have been given the runaround by sprint since upgrading from a basic phone the sonim xp strike to a Samsung j3 smartphone that is supposed to be lte capable i have supposedly 13 lte towers around my location, this service is a piece of junk
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Short Review for February 07, 2017, Other

#1004351
1.0
Sprint is the worst run company in the world
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Sprint Mobile Phone Service Review

#1004347
1.0
Sprints lte network does not work at all
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I've been a Sprint Nextel customer since 2005 and I am dissapointed to say that my favourite cell carrier became one of my biggest nightmares. I work as a truck driver and I travel a lot in the U.S. and Canada as well. In 2008 I replaced the phone I had then with...
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Anonymous

J More like you didn\'t read the receipt they gave you at the store showing the changes that were made that day. Also more like you continued using the services knowing you wer...

malla

malla Oh yes, totally. I think most people have run into this kind of problem with any phone service. I also had a problem when I purchased a new phone and renewed my contract. ...

I signed on with Sprint only if they would pay for my 3rd phone in addition to the BOGO promotion they had. Here I am in the 4th month and I still cant get the credit for the 3rd phone even though there is something in my account from Collections that they approved...
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2.4
I liked
  • Cheap plans
I didn't like
  • Being told i would get a free phone and not receiving the credit
  • Run arounds
  • Misrepresentation
#937240
Reply to reviews
My husband shares a Sprint Unlimited everything plan with my grand daughter and her boyfriend. My husband is an OTR, long haul truck driver and his employment is dependent on having a cell phone. Approximately 3 weeks ago Sprint notified them that their service was...
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Anonymous

Steve Here is the thing,They should have been up front when you signed the contract about the 300mb roaming data limit. But you should have asked what Sprints view of "Unlimited dat...

Anonymous

Knowledge Sorry, I totally AGREE with notgivingit.You clearly didn't read ANYTHING. Here's whats in my agreement from two days ago; "Usage Information; Usage Limitations: Sprint may ter...

Sprint - Review about Samsung Galaxy S5 from Hagerstown, Maryland
Okay so I have an s5 through sprint and my case where my battery etc is. Has black marks on it. I sent them messages on twitter and they respond back telling me to go to the repair store. The repair store closet to me is in Frederick. I told them several times i dont...
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My husband and I went to a Sprint Corporate store to return his Note 7 (2nd one). For him to DOWNGRADE to a S7 Edge, it is going to cost an UPGRADE and ACTIVATION fee. So corporate store says you can get a credit for it after 30 days. Mind you, this is the 2nd time...
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2.9
I didn't like
  • Worst customer service ever
  • Paidtaxesonrecallednote7mustpaytaxesons7edgebeforecredit
  • Took 5 requests to speak to supervisor
#940389
Reply to reviews
First the cell phone service, it is the worst when it comes to dropped calls, service maps are a lie, and customer service is in the Philippines. It is hard for me to understand what they are saying and they too have a hard time understanding me, which makes the phone...
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1.5
I liked
  • Having cell service
I didn't like
  • Customer service
#891575
Reply to reviews

Contact Sprint

Headquarters Address:
Sprint
KSOPHT0101-Z4300 6391 Sprint Parkway
Overland Park, KS 66251-4300
Phone:
(888) 211-4727
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Sprint - Review about Samsung Galaxy S5 from Hagerstown, Maryland
Sprint - Review about Samsung Galaxy S5 from Hagerstown, Maryland
I have an issue with a Samsung galaxy S5 phone where it overheats. I've contacted my cell phone provider Sprint they sent me another phone with no battery or charger. Then I switch the battery from the old phone to the new phone and its overheating. I contacted Samsung...
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Anonymous

Anonymous It’s being nice to have this phone and my decision to buy this phone is correct. Its 16 MP of back camera helps to capture all memorable moments with clarity. Strong battery p...