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I received a collections letter stating i owe SPRINT $664.56, and they are willing to settle for 1/2 the payment of $332.28. Obviously not! I dont have an account with sprint! I will file a complaint with the BBB, FTC, and the POST MASTER... There are many scams out...
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Anonymous
Anonymous

I just got a letter stating I owe sprint and I never had a phone with sprint! Bull!!

Anonymous
Anonymous

I just got the same thing and don't have this acct.from same people.I thought something was up

#312853
Reply to reviews
We previously had 3 Evo 4G's and paid for the TEP insurance which, according to Sprint, would replace a damaged, lost or stolen phone with a new phone by paying a $50 deductible. When we upgraded phones this past July to the newer EVO 4G LTE we were told the same...
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Swtty1
Swtty1

I am also pissed off with Sprint too regarding the TEP manage by Asurion. I went to Sprint to have it repair of the cracked screen in which I acquired less a month is still fu...

Anonymous
Anonymous

My wife had the screen protection installed and it had lifetime warranty. When the screen broke and we took it to the store to be replaced, the rude shift manager said the pol...

#391554
Reply to reviews
Dear CEO, Hi. Even before introducing myself, let me address an obvious first question. Why is this lengthy email worth the time of the CEO of such a huge company? Why is this different then millions of other emails you receive? I'm sure you're wondering that. Its a...
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Short Review for May 21, 2017, Pc_pricing

Sprint
#1050220
1.0
The deal was 90$ for 5 line and They charging me every month 175$ almost double I am not so happy and I am not happy to hear about sprint and I keep calling castumer service they hang out the phone even they are not listening me .
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Sprint Customer Care Review

Sprint
#1038262
Disappointed, agrivated, Giveing the run around talked to 25 different people and still no help. False information was given and now I'm surpose to just eat the loss not fair when I get a chance I'm leaving sprint it's the worst phone company ever I will never sign with sprint again
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Short Review for April 13, 2017, Pc_service

Sprint
#1034077
1.0
I have had sprint for one year or more and never got a bill on time Have to call every month to see how much I owe it's bull ***
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Short Review for April 06, 2017, Pc_payment

Sprint
#1030692
2.1
I switched back to Verizon, as I got tired of days with zero reception and emergency call only screens. I paid my final bill and told Sprint I was waiting for Verizon buyout cards...And THEY SENT ME TO COLLECTIONS. KNOWING THE MONEY WAS ON THE WAY.
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SPRINT CUSTOMER SERVICE SCREW THE LITTLE GUY
SPRINT CUSTOMER SERVICE SCREW THE LITTLE GUY
SPRINT CUSTOMER SERVICE SCREW THE LITTLE GUY
I RECENTLY TRIED TO ACTIVATE A NEW SAMSUNG S7 EDGE THRU STEP BY STEP INSTRUCTIONS OVER THE PHONE I FOLLOWED INSTRUCTIONS EXACTLY AS GIVEN, RESULTING IN MY NEW PHONE BEING DAMAGED N NEED OF REPAIR . AT THE SAME TIME RENDERING MY OLD GALAXY S4 IN NON WORKING CONDITION....
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1.0
I didn't like
  • Being treated like i am insignificant worthless
Reply to reviews
good afternoon. I have been advised by Sprint and several other entities to summarize and document communications from this point forward. First off I would like to acknowledge that I have been a faithful Nextel/ Sprint customer for over 12 years and have always held...
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1.4
I didn't like
  • Every department asking for a payment
  • Rude associates
  • Non existant customer service
#1031829
Reply to reviews
This is what I emailed sprint just now: "I do NOT have an account with sprint. I never opened an account, I never received the phone, UPS never delivered the phone and I must assume they returned it to sprint. I have spoken to a dozen sprint reps and everyone has...
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Anonymous
Howard

Waste no more time with these carriers. I filed a complaint online with the FTC and Sprint responded immediately and cancelled this but of course it still looks like I had an ...

LadyDocVT
LadyDocVT

I understand your frustration 100%! I AM a former Sprint customer. Getting to Customer Service is never an easy thing. After leaving Sprint, I received several bogus bills. It...

1.0
I didn't like
  • Sprint threatening to ruin my credit score
#1017353
Reply to reviews
sprint is. It's RIDICULOUS. They act as though they are in DIRE need of money. I wanted a change of ownership ( to take over as owner of my phone number) , the person spoke terrible english.. he sent me a PHONE and gave me a new *** phone line that I didn't want....
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1.2
I liked
  • Nothing
I didn't like
  • Deceitful sales tactics
  • Rip off
  • Unfair billing
Reply to reviews
I feel like every time an issue is brought up to Sprint they throw a phony I apologize then defend their agents and awful costumer service practices. I ported out my 3 phone lines in Feb. and apparently was supposed to separately cancel my tablet line. I spoke to a...
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I didn't like
  • Customer service and technicians
#1038618
Reply to reviews
After being told that I could pay three days later of my due date they put me on hold for 57 minutes transferred calls nine times and still no resolution was made. I switched from Verizon to Sprint what a terrible mistake . Customer service is the worst I have ever...
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Anonymous
Amy

Same here,today. New messageWhen calling plainly says "you have called us too many times,deal w issues yourself online. This call will cost 7$." 1 1/2 on hold. Rude,yelled at,...

1.9
#1025147
Reply to reviews
I don't know where to start but I would say beware of company's that promise you much and give little in return or I should say headaches. I just closed out my Sprint account and switched to another carrier. My contract was finally up. I had leased a Samsung s6 edge...
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#1037978
Reply to reviews