filters
state:
Show
city:
Show
category:
Show
product:
Show
I received a collections letter stating i owe SPRINT $664.56, and they are willing to settle for 1/2 the payment of $332.28. Obviously not! I dont have an account with sprint! I will file a complaint with the BBB, FTC, and the POST MASTER... There are many scams out...
Read more
Anonymous
Anonymous

I just got a letter stating I owe sprint and I never had a phone with sprint! Bull!!

Anonymous
Anonymous

I just got the same thing and don't have this acct.from same people.I thought something was up

#312853
Reply to reviews
We previously had 3 Evo 4G's and paid for the TEP insurance which, according to Sprint, would replace a damaged, lost or stolen phone with a new phone by paying a $50 deductible. When we upgraded phones this past July to the newer EVO 4G LTE we were told the same...
Read more
Swtty1
Swtty1

I am also pissed off with Sprint too regarding the TEP manage by Asurion. I went to Sprint to have it repair of the cracked screen in which I acquired less a month is still fu...

Anonymous
Anonymous

My wife had the screen protection installed and it had lifetime warranty. When the screen broke and we took it to the store to be replaced, the rude shift manager said the pol...

#391554
Reply to reviews
Dear CEO, Hi. Even before introducing myself, let me address an obvious first question. Why is this lengthy email worth the time of the CEO of such a huge company? Why is this different then millions of other emails you receive? I'm sure you're wondering that. Its a...
Read more
1.4
#909350
Reply to reviews

Sprint - Horrible service

Sprint
#1062597
1.0
Ordered to new phones and received to new phone with 2 additional phone lines. Unable to get consumer service to take care of the problem.
Comment Be the first to start a discussion
Show

Sprint - Trying to upgrade my phone

Sprint
#1053143
2.1
No one is in the u.s., whag is going on? I have been told three different prices about the same thing. I have been a customer for almost 20yrs.and I have never seen anything like this going on with this company before .
Comment Be the first to start a discussion
Show

Sprint

Sprint
#1065987
3.6
Forced a software update and Sprint wants to charge me for a ad free voicemail. I did not have ads before and now my phone runs slower and my battery drains faster. I'm sure you pissed off plenty of people. What kind of service is this????
Comment Be the first to start a discussion
Show

Sprint - Overcharge

Sprint
#1050220
1.0
The deal was 90$ for 5 line and They charging me every month 175$ almost double I am not so happy and I am not happy to hear about sprint and I keep calling castumer service they hang out the phone even they are not listening me .
Comment Be the first to start a discussion
Show
SPRINT CUSTOMER SERVICE SCREW THE LITTLE GUY
SPRINT CUSTOMER SERVICE SCREW THE LITTLE GUY
SPRINT CUSTOMER SERVICE SCREW THE LITTLE GUY
I RECENTLY TRIED TO ACTIVATE A NEW SAMSUNG S7 EDGE THRU STEP BY STEP INSTRUCTIONS OVER THE PHONE I FOLLOWED INSTRUCTIONS EXACTLY AS GIVEN, RESULTING IN MY NEW PHONE BEING DAMAGED N NEED OF REPAIR . AT THE SAME TIME RENDERING MY OLD GALAXY S4 IN NON WORKING CONDITION....
Read more
1.0
I didn't like
  • Being treated like i am insignificant worthless
#1020547
Reply to reviews
This is what I emailed sprint just now: "I do NOT have an account with sprint. I never opened an account, I never received the phone, UPS never delivered the phone and I must assume they returned it to sprint. I have spoken to a dozen sprint reps and everyone has...
Read more
Anonymous
Howard

Waste no more time with these carriers. I filed a complaint online with the FTC and Sprint responded immediately and cancelled this but of course it still looks like I had an ...

LadyDocVT
LadyDocVT

I understand your frustration 100%! I AM a former Sprint customer. Getting to Customer Service is never an easy thing. After leaving Sprint, I received several bogus bills. It...

1.0
I didn't like
  • Sprint threatening to ruin my credit score
#1017353
Reply to reviews
good afternoon. I have been advised by Sprint and several other entities to summarize and document communications from this point forward. First off I would like to acknowledge that I have been a faithful Nextel/ Sprint customer for over 12 years and have always held...
Read more
1.4
I didn't like
  • Non existant customer service
  • Every department asking for a payment
  • Rude associates
#1031829
Reply to reviews
sprint is. It's RIDICULOUS. They act as though they are in DIRE need of money. I wanted a change of ownership ( to take over as owner of my phone number) , the person spoke terrible english.. he sent me a PHONE and gave me a new *** phone line that I didn't want....
Read more
1.2
I didn't like
  • Deceitful sales tactics
  • Rip off
  • Unfair collections
#1049746
Reply to reviews
Do not ever go to Sprint, they dont tell you that you are leasing a phone and when your phone breaks after 19 months they want to charge you money to pay for a new phone. Again never go to Sprint they are trying to get you in and *** over with all your needs and money...
Read more
Anonymous
JT

In my experience with Sprint as a looooooong long time customer is, "upgrade" is slang for, "bend over while we caress you with soothing words of great expectation, but then r...

1.0
#1062952
Reply to reviews
I feel like every time an issue is brought up to Sprint they throw a phony I apologize then defend their agents and awful costumer service practices. I ported out my 3 phone lines in Feb. and apparently was supposed to separately cancel my tablet line. I spoke to a...
Read more
I didn't like
  • Customer service and technicians
#1038618
Reply to reviews
After being told that I could pay three days later of my due date they put me on hold for 57 minutes transferred calls nine times and still no resolution was made. I switched from Verizon to Sprint what a terrible mistake . Customer service is the worst I have ever...
Read more
Anonymous
Amy

Same here,today. New messageWhen calling plainly says "you have called us too many times,deal w issues yourself online. This call will cost 7$." 1 1/2 on hold. Rude,yelled at,...

1.9
#1025147
Reply to reviews