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I received a collections letter stating i owe SPRINT $664.56, and they are willing to settle for 1/2 the payment of $332.28. Obviously not! I dont have an account with sprint! I will file a complaint with the BBB, FTC, and the POST MASTER... There are many scams out...
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Anonymous
Ellen

My Son just received a collection letter from them,the return address is in Pa

Anonymous
Anonymous

I just got a letter stating I owe sprint and I never had a phone with sprint! Bull!!

#312853
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We previously had 3 Evo 4G's and paid for the TEP insurance which, according to Sprint, would replace a damaged, lost or stolen phone with a new phone by paying a $50 deductible. When we upgraded phones this past July to the newer EVO 4G LTE we were told the same...
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Anonymous
Billy

Sprint sucks..they have no customer service...none..they treat people like dirt..the only way you will get any communication with them is when you pay them. And pay them and p...

Swtty1
Swtty1

I am also pissed off with Sprint too regarding the TEP manage by Asurion. I went to Sprint to have it repair of the cracked screen in which I acquired less a month is still fu...

#391554
Reply to reviews
Switched from Sprint to T-Mobile on 8-26-2017. Sprint is still billing me as of 11-02-2017. Trying to dispute billing through my bank (PNC) and the transaction does not appear to be disputed. But the money is still out of my account. Only solution is to apply for a new...
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yourdaddy
yourdaddy

yeah I guess so; they give you that $5.00 discount to do so. So I took it.

h.kitchener
h.kitchener

Sounds like you had allowed Sprint to automatically take money out of your account. Bad move, as always. Never, ever sign up for auto withdrawal, etc. Remember, this is Sprint...

1.0
I didn't like
  • Billing
#1125467
Reply to reviews

Sprint - Crap this is not right

Sprint
#1126959
1.0
Details
This is *** i shuld be able to trun on this phone
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Customer service

Sprint - Unhappy customer

Sprint
#1127981
1.6
Details
5 months with the sprint phone company and I’m not a please customer the service sucks!! Very rude people’s
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Sprint - Where’s my service
1/1

Sprint - Where’s my service

Sprint
#1104570
1.0
Details
Sprint is the worst cell phone provider. My service was never great, but after the rep lied and got me to change my plan. I rarely have service. As the photo shows, this is the constant state of my service. “Poor Connection” Once my phones are paid off, BYE!
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Sprint - Bad service and liars

Sprint
#1101754
2.1
Details
Three prepaid forward operators are rude 1-855-639-4644 operators Abel/Gracie/danny/gorge should be fired they put a block on my phone 562-440-2297/lower my bill to $30
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Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Reliability
Style and Design
Value for money
Warranty
Website

Resolved

Customer support is supposed to be there to assist customers with problems. However, Sprint makes it their life mission to take any problems you have and add to them. If you have any problems you will be bounced around from support agent to support agent. When you...
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2.3
#1073979
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Incompetent, irrational, ignorant of what it means to have satisfied customers ... these and other less civil adjectives ought to be on the banner displayed on the facade of their headquarters and their corporate offices. It is late October now ... two months after...
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I didn't like
  • Lack of creaivity in dealing with customers
#1121851
Reply to reviews
4xs I have filed a fraud complaint due to someone ordering service on my account plus a tablet nearly a year ago. Sprint has done nothing to fix but lie and waste hours of my time and keep charging me. They didn't even bother to check that at the same time they allege...
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1.0
#1128457
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I purchased my new IPhone 7 with Sprint several months ago. I had no connectivity issues with it. However, for the past two to three months my phone has been running extremely slow. I often turn the device off, then back on, and I am usually able to reconnect to the...
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1.8
#1115363
Reply to reviews
So all of a sudden I find out that the phone I thought I purchased really isn't mine nor will it ever be mine and now Sprint is charging me $28 a month to lease the phone that your representatives at the store clearly led me to believe would be mine after making a...
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#1128375
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I was coming due for upgrade. Spoke to store and on line rep. On line rep offered upgrade if I paid off early to upgrade and pay half, 15.38 change may be off a little. I was looking for note 8 but was told it wouldn't be comi g for quite a while. So when the offer on...
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1.0
#1129609
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This started during hurricane Harvey. No consistent service for a over 2 weeks, when the phone did get a connection, I was outside with a umbrella and when the call connected, it instantly dropped. When I contacted sprint they told me numerous times, "it was a tower"...
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1.4
#1121272
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