filters
state:
Show
city:
Show
category:
Show
product:
Show
I am a loyal customer of Sprint since 2003 and after several attempt to switch to freedom plan which is $90.00 for up to 3-5 lines they refused to honer my request instead they keep coming with a different excuses to put me in a different and more expensive plan. Is this how they treat a loyal customer who was paying them since 2003 even when they had a lousy service like dropping calls, bad connection ...etc ? Well if they refused to offer me...
Read more
#1011358
My Customer Service experience was absolutely horrible. I was on the phone with a Philippines CSR, then her supervisor for 58 minutes about my company discount being processed. Asked to speak to a manager, that never happened. I kept being told that the manager was handling other calls. Finally I ended up being told someone would contact me in 24-48 hours. I took a letter from Sprint about my discount being approved into the store where I...
Read more
2.4
#1011113
I can't ever remember a company that is so completely void of customer service. I was with sprint for nearly 15 years and hadn't had any major issues until 5 months ago. Since then I haven't had a single bill that was correct. Everyone month I would call get told a new round of lies and then wait to see if next months bill would be correct. While I would try to check the situation from the website, app, or a Sprint store, all of those sources...
Read more
2.3
I liked
  • Unlimited plan
I didn't like
  • Customer service
  • All the lies they told
  • Rude representitives
#1010693

Short Review for February 23, 2017

#1012697
1.0
Same *** *** sprint liars.
Comment
Show

Short Review for February 07, 2017, Other

#1004351
1.0
Sprint is the worst run company in the world
Comment
Show

Sprint Mobile Phone Service Review

#1004347
1.0
Sprints lte network does not work at all
Comment
Show

Sprint Unlimited Phone Plan Review

#1003414
1.0
I have been given the runaround by sprint since upgrading from a basic phone the sonim xp strike to a Samsung j3 smartphone that is supposed to be lte capable i have supposedly 13 lte towers around my location, this service is a piece of junk
Comment
Show
I liked sprint but today i thought they were helping me get another phone but i called this other number fore my phone. They told me to get on line fore the claims form i did. Then they told me i had to pay $200 to get another phone. I have insurance on my phone. But its no use in it unless i drop or break my phone or get it wet to get another phone. I am very unhappy i used to think very hughly of sprint now they r all about money not helping...
Read more
#1010478
Yes I agree a class action lawsuit is definitely in order. Sprint has the worse customer service , their own internal people cant get a hold of someone when they need them. I have only been with them for 4 months & it has been a complete disaster. I am cancelling 45 of my company phones this week. They are billing me for 55 phones that we never asked for & they are now trying to charge me an early cancellation fee for 0f $3500.00 plus just for...
Read more
1.0
I didn't like
  • Any of it
#1007582
I think everyone who has been ripped off by sprint should contact their state attorney general and not only file a complaint but also look into a class action lawsuit. I had ntelos in West Virginia and sprint bought them out. Nothing that was promised to the customers in this merger was true. Nothing but lies. I am going to call my attorney general and send him the info with all the promises from this merger. I know I am not the only one getting...
Read more
1.0
#1006884
Sprint is the absolute worst decision you can make when choosing a provider. I have spent time around California and now South Florida over the last year and have had terrible service in almost all areas. I bought an iPhone 7 in November hoping that would solve my issue, but it has not, it has only increased my problems and frustration. Customer service is terrible- expect to be on hold for up to 1.5 hours while they pass you around from person...
Read more
#1006612
Every time I called Sprint they give me a customer service rep that doesn't understand almost anything I say. Or they don't give me the right answers. When I called today the rep was telling me that I was breaking up and I was going in and out. So I asked him where exactly are you and he told me Malaysia. I just don't want Sprint anymore and don't know how to get out my contract they are the worst in customer service and a waste of time!
Read more
Today I went to T-Mobile to switch from Sprint! I called Sprint to get my account number and Pin to cancel my service. The retention department ask why was I switching after being with the company for such a long time and is it anyway they can help to keep retain me. We went over plans to see what they have to offer to see if they can beat what T-Mobile had to offer. Of course the young lady come up with a great plan that actually saved me money...
Read more
1.0
#1002907

Contact Sprint

Headquarters Address:
Sprint
KSOPHT0101-Z4300 6391 Sprint Parkway
Overland Park, KS 66251-4300
Phone:
(888) 211-4727
More

Companies similar to Sprint

Top Rated Products Manufactured by Sprint

Sprint Stinks!!! Especially Andrew Colon on Tremont Ave in Throggs Neck in The Bronx I was told 4 months ago that I would have my break -up fee paid and it was not, Andrew Colon basically sucks. He continues to tell Sprint customers that thay have no right to get upset and that he is not responsible for ANYTHING that Sprint does wrong. He takes no blame for any wrong -doing and he claims he cannot contact Sprint Corporate for any readon....
Read more
2.3
#1001872