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The sales manager at the local sprint store made promises about the service that we were getting that were false. I came in to get 12 phone lines switched over from another service provider and needed assurance that we were getting like service in both phone quality...
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1.2
I didn't like
  • Customer service
  • Unprofessionalism
  • Sale
#1049803
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sprint is. It's RIDICULOUS. They act as though they are in DIRE need of money. I wanted a change of ownership ( to take over as owner of my phone number) , the person spoke terrible english.. he sent me a PHONE and gave me a new *** phone line that I didn't want....
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1.2
I liked
  • Nothing
I didn't like
  • Unfair collections
  • Deceitful sales tactics
  • Rip off
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Kevin Fitzpatrick 5/25/2017-6/17/2017>ongoing still.... Sprint customer service is down rite malicious and hateful. WE needed to econimise our higher end family plan and they would only try to SELL us another expensive phone and not help help us at all with switching...
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Anonymous
Abw

Not happy with sprint at all. Getting ready for a massive lawsuit!

1.9
I didn't like
  • Useless costumer service hateful malicious sprint attitude
#1048648
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Short Review for May 21, 2017, Pc_pricing

Sprint
#1050220
1.0
The deal was 90$ for 5 line and They charging me every month 175$ almost double I am not so happy and I am not happy to hear about sprint and I keep calling castumer service they hang out the phone even they are not listening me .
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Sprint Customer Care Review

Sprint
#1038262
Disappointed, agrivated, Giveing the run around talked to 25 different people and still no help. False information was given and now I'm surpose to just eat the loss not fair when I get a chance I'm leaving sprint it's the worst phone company ever I will never sign with sprint again
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Short Review for April 13, 2017, Pc_service

Sprint
#1034077
1.0
I have had sprint for one year or more and never got a bill on time Have to call every month to see how much I owe it's bull ***
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Short Review for April 06, 2017, Pc_payment

Sprint
#1030692
2.1
I switched back to Verizon, as I got tired of days with zero reception and emergency call only screens. I paid my final bill and told Sprint I was waiting for Verizon buyout cards...And THEY SENT ME TO COLLECTIONS. KNOWING THE MONEY WAS ON THE WAY.
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I have a phone that is locked that is paid for and I decided to go with a different carrier and was told by sprint they couldn't unlocked it because it was not attached to an account . I don't understand how I purchased the phone from sprint and their telling me it...
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#1048197
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I have been with Sprint since 2001 and currently have 6 lines on my personal account. Customer service is an absolute nightmare. Every time I make a change to my plan or devices they screw something up. Most recently I tried to upgrade my son's Galaxy S5 that he's had...
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#1044577
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It would take a very long time to tell you my Horror story about Sprint I will tell you there service is horrible, there customer service skills (majority of employee's done have any) I have been hung up on many times never called me back only when I said I was...
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rollo2016
rollo2016

From my experience with Sprint, I find it hard to believe anyone would use them for cell phone service.

1.6
I didn't like
  • Lack of compassion and empathy
  • Customer service representative
  • Worst expierance ever
#1042932
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Promised gift cards to switch plans. No gift cards were sent ...spent 2 hours on the phone to resolve... 3 separate phone calls. Service poor...calls always dropped, especially around 5pm. Returned phones after canceling due to poor connections/ dropped calls. Charged...
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#1042819
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#Sprint is SO TERRIBLE!!! Service SUCKS, customer service SUCKS, EVERYTHING SUCKS!! @Sprint Don't be tricked by their "EVERYTHING/UNLIMITED PLAN"...really its EVERYTHING SUCKS PLAN!!! -they slow down the data after so maybe bytes to where you can even load anything...
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1.6
I didn't like
  • Lack of accountability and responsibility
  • Rude associates
  • Given different info every time i contacted them
#1042381
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I had to make three phone calls to the technical support to try to get my phone to be fixed so that I can make international phone calls. Unfortunately, the technical support is sourced out to an overseas office which was not able to help me after I had to call them...
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#1040347
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I feel like every time an issue is brought up to Sprint they throw a phony I apologize then defend their agents and awful costumer service practices. I ported out my 3 phone lines in Feb. and apparently was supposed to separately cancel my tablet line. I spoke to a...
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I didn't like
  • Customer service and technicians
#1038618
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