Sprint Resolved Complaints
Sprint Customer Service is AWFUL!
Unless you record your complete conversation with staff at the stores and on telephone you might as well give up. I called customer service to complain about Sprint store I purchased phones from. I was better off talking to a tree. They kept telling me to prove the conversation I had with the sales person. How am I suppose to do that? I am looking to switch carriers and it is a shame because I have been a loyal Sprint customer for a good many...Read more
I have an issue with a Samsung galaxy S5 phone where it overheats. I've contacted my cell phone provider Sprint they sent me another phone with no battery or charger. Then I switch the battery from the old phone to the new phone and its overheating. I contacted Samsung who contacted sprint and the lady at sprint tells me I have to wait two days before contacting them back about the phone overheating issues and they'd have me to swap out two or...Read more