A horrid company to deal with. While each of the customer service reps was nice, they're system is a complete failure.
I spent 4-5 hours on the phone with them trying to resolve something that was relatively simple. THEN they turned over my account to collections when I actually had a CREDIT balance. Just pathetic. They also misled me when I opened my account.
While I paid for plenty of minutes calling time each month, they were actually charging me separately for each call I made from my cell phone to a land line.
I've never heard of this before & it certainly wasn't explained to me at the time I signed the contract! Products are also inferior.
Review about: Sprint Cell Phone Upgrade.