Sprint HTC Touch Pro phones are a piece of ***. They have faulty keyboards.
Sprint will continually replace the faulty phones with faulty re-furbished phones and tell you that they are doing you a favor. Customer service is just horrible you seldom reach anyone in the USA. You speak with people in Mexico, India and Philippines who don't have any authority and know nothing! Not to mention VERY hard to understand.
Sprint stores acknowledge that this phone is a piece of *** and say the are trying to get people out of them.
Yea right don't believe it. BEWARE
Review about: Sprint Phone Service.