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I don't know where to start but I would say beware of company's that promise you much and give little in return or I should say headaches. I just closed out my Sprint account and switched to another carrier. My contract was finally up. I had leased a Samsung s6 edge...
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#1037978
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Sprints phone operators are morons. They couldnt communicate anything properly. talking while im talking, not answering any of my questions. I was on the phone trying to get my line turned back on and they kept handing me off to different departments. After finally...
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1.1
#1036555
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I purchased a new iPhone 6S+ on 04/30/2016 from the following store: Sprint PCS 1815 Hawthorne St. Suite 246 Redondo Beach, CA (310) 214-0500 At the time of purchase, I was presented with a card, and told by the representative, that I was eligible for $250 worth of...
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I didn't like
  • Being lied to and scammed out of 250 usd
#1035932
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Sprint Commercial Review

Sprint
#1026640
1.0
They said on there commercial 4 phones for 22.50 each line i get there and they said i could only get two lines its a total scam dont let them fool you . They suck can you hear me now you suck !!!!! Its a lie just to get you in the door . Then they lie to you to your face dont trust these fools.
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Sprint Customer Care Review

Sprint
#1016213
1.0
Horrible customer service. I couldn't understand them at all. Not knowledgeable about anything. They say "I see" "ok thank you very much for that information " WAY TO MUCH! Horrible experience. Called to add a tablet to my account. Mostly on hold, took 50 minutes. I almost gave up. I should have. It's not worth the call, stressfull
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Short Review for February 25, 2017

Sprint
#1013741
2.4
Phone customer service is so bad. I was on the phone for an hour+ and was connected to 3 different numbers from different departments and the problem was not solved so I had to cancel my airrave and get a kit to send it back. The charge on my bill for it was $149. The air rave is normally free. All together I spent 2 hours of my Saturday online and on the phone. Horrible service!
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Short Review for February 23, 2017, Other

Sprint
#1012697
1.0
Same *** *** sprint liars.
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I called Sprint end of March2107 to cancel my cell phone coverage as I hardly ever use the phone.My husband was keeping his phone coverage with Sprint.The lady I spoke to said my service would end 4/6 as that was start of new billing cycle. My phone was never cancelled...
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#1035484
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i went to sidney store an was there at 10:00 an as i was walking up a man came out an walked right by me , he had on a sprint shirt , so i walked on up to the store thinking someone would be there, wrong !! i waited around for an hour an no one came back .. there were...
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#1035717
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Sprint contacted me to tell me it was time to "migrate" my account from nTelos to them. Six days after they put me on their FINE Sprint service they suspended my account.......for "non-use". Never called or texted me about not using the phone enough. Just cut off...
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I liked
  • Ntelos
I didn't like
  • Sprint no customer service
#1034813
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Tried to use chat for sprint, to upgrade data, was told i had the best there was, i wanted more data, not being tol i had the best. No result Then i called sprint for same issue, was transferred to a suoervisor who barelt spoke english, and who keep telling me to do my...
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1.0
#1032106
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Sprint are my phone company,and other than this issue here, I enjoy their service and cellular and data. This is an issue with in store reps at my lical store and online chat reps who told me wrong info. I chose Sprint initially,because I was offered the iPhone forever...
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3.4
#1031985
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good afternoon. I have been advised by Sprint and several other entities to summarize and document communications from this point forward. First off I would like to acknowledge that I have been a faithful Nextel/ Sprint customer for over 12 years and have always held...
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1.4
I didn't like
  • Every department asking for a payment
  • Rude associates
  • Non existant customer service
#1031829
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Sprint is the worst in customer service and billing. They billed me twice for the equipment protection. One of the charges was for the next billing period. Why would it be on the current bill? The agent told me it was a one time charge (for equipment protection) that...
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#1029286
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