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I have been a customer of sprint since 2005. I always pay my bill from my phone, and have for years. I paid my bill on January 25th 2017 from my checking account like I always do. I received my text back that the payment was made. I didn't look at the text because I...
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2.5
#1018482
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SPRINT is the WORST company I've EVER dealt with. I switched back into my husband's family plan with Verizon at the beginning of February. Today, they sent me a bill for dates Feb. 1st-28th. When I called to tell them I didn't even have a line with them anymore in...
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SPRINT is the WORST company I've EVER dealt with. I switched back into my husband's family plan with Verizon at the beginning of February. Today, they sent me a bill for dates Feb. 1st-28th. When I called to tell them I didn't even have a line with them anymore in...
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Short Review for February 07, 2017, Other

#1004351
1.0
Sprint is the worst run company in the world
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Sprint Mobile Phone Service Review

#1004347
1.0
Sprints lte network does not work at all
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Sprint Samsung Cell Phone Upgrade Review

#1003414
1.0
I have been given the runaround by sprint since upgrading from a basic phone the sonim xp strike to a Samsung j3 smartphone that is supposed to be lte capable i have supposedly 13 lte towers around my location, this service is a piece of junk
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Short Review for January 31, 2017, Pc_service

#1000747
1.7
Sprint gets over on people, and does not properly train employees!! Will be canceling my service as soon as i get another phone.
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Last February I purchased a new iPhone 6plus. I used to have Virgin Mobile then I switched to Sprint. I used to be able to text and talk at the same time. Now I cannot do it. Sprint told me about a year ago they know about it and the reps have reported it to the IT...
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This is what I emailed sprint just now: "I do NOT have an account with sprint. I never opened an account, I never received the phone, UPS never delivered the phone and I must assume they returned it to sprint. I have spoken to a dozen sprint reps and everyone has...
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LadyDocVT

LadyDocVT I understand your frustration 100%! I AM a former Sprint customer. Getting to Customer Service is never an easy thing. After leaving Sprint, I received several bogus bills. It...

1.0
I didn't like
  • Sprint threatening to ruin my credit score
#1017353
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I have a growing buisness that relies on my employees to have phomes. I have had nothing but issues from 2 of my gal s7 went to sprimt store and explainend to them the prob. I have full ins on all 7 of them. The tep told me there was nothing he could do for me i am up...
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1.0
#1017214
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Speaker phone failed the first day. I called and reported it. CS Rep indicated it "could" be a network problem. Attempted to return. Booked an appointment online at the retail store. CS told me to take it to a service center. Took it to service CTR, they told me to...
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1.0
I didn't like
  • Disloyal to long time customers
  • Poor customer care
  • Lack of accountability and responsibility
#1017201
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I switched to AT&T and gave turned in my leased Phone to Sprint they charged me $135 that I was to get back as credit. After a month I called customer service and they said it never made it to the warehouse. I called back a few weeks later and they said they would give...
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1.0
#1016312
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Recently I purchased Sprint service that had a 30 day guarantee of service. I advised that I had no service in the area I lived and after several visits, they agreed to honor the guarantee in which the phone was returned and service was cancelled. Two months later I...
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#1015472
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I missed my payment date because my bill was not broken down for me in detail at the store when I purchased the plan, so I had concerns as far as what exactly all the extra fees were for. My service was suspended Friday (2/24/17) for non-payment of bill. I called and...
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3.4
I liked
  • Company colors
I didn't like
  • Very rude
#1015071
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