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Sprint steals money!
I am pissed beyond measure. This is the 2nd month I've been charged for an account I DO NOT HAVE with Sprint. About 2 months ago, I was charged $190 even though my account has BEEN closed. I had to speak with 4 reps and NONE of them cared. It took more than a week to...
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I didn't like
  • Inability to resolve problems
  • Runaround
  • Customer service and support
#1159850
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Completed my upgrade order on line and had an in store pick up appointment. When I arrived the clerk told me that my order had been cancelled and that he could just do the sale from the store but without the $30.00 waived upgrade fee and would not honor the "Wrap Up"...
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2.0
I didn't like
  • Customer service response
  • Run arounds
#1159166
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I have been recieving dropped calls and have got a lot of dead zones. I called talked to 4 different cs people and they told me they are only requiered to provide good service at my billing address. Defeats the purpose of having a cell phone right if i wanted only...
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3.0
#1157339
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Sprint - Unhappy customer

Sprint
#1127981
1.6
Details
5 months with the sprint phone company and I’m not a please customer the service sucks!! Very rude people’s
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Sprint - Crap this is not right

Sprint
#1126959
1.0
Details
This is *** i shuld be able to trun on this phone
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Customer service
Sprint - Where’s my service
1/1

Sprint - Where’s my service

Sprint
#1104570
1.0
Details
Sprint is the worst cell phone provider. My service was never great, but after the rep lied and got me to change my plan. I rarely have service. As the photo shows, this is the constant state of my service. “Poor Connection” Once my phones are paid off, BYE!
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Sprint - Bad service and liars

Sprint
#1101754
2.1
Details
Three prepaid forward operators are rude 1-855-639-4644 operators Abel/Gracie/danny/gorge should be fired they put a block on my phone 562-440-2297/lower my bill to $30
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Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Reliability
Style and Design
Value for money
Warranty
Website

I am tired of being ripped off from Sprint. Since 2002 I have been a customer paid my bills always and they will not return my calls hang up on me and barely speak English and they have no supervisors because they can never find them They rip people off and it should...
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1.3
#1156934
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I switched to Sprint from T-Mobile almost two years ago. Big mistake!!! Horrible service, dropped calls, texts not coming in, calls never received. Horrible customer service, ALWAYS overseas. I switched to ATT im October. Called Sprint 3 times and went online to get...
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1.0
I liked
  • Switching to att
I didn't like
  • Lies
  • Ability to help
  • Hung up on me
#1155165
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I have been with Sprint since 2015, lease the I-phone, ended the lease after the two years ended and after I ended the lease my monthly payments did not go down I continue paying the same amount. When I called to asked why my payments were the same, the answer was if I...
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Anonymous
kris08890

Trust me, youre not the only one they have taken advantage of! I have 2 leased phones, that should have been paid off by now, but im still being charged the monthly "lease". I...

#1153195
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Went to sprint to switch from ATT. Got the get one iPhone 7 get the other one free. I knew I was going to re great it NOTHING is for free right? Well first bill comes in exactly what they told me second bill doubles!!! I have called, went to the store, wrote through...
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1.0
#1148170
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I have spoke to customer service many times with no final resolution. I returned phones that I have proof of being delivered back to their warehouse but customer service claims they can't find the order. On one occasion I actually did get the company to understand and...
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1.9
#1146040
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VERY LONG POST! IF YOU WANT SKIP TO THE END OF MY POST FROM TODAY"S RUDE CUSTOMER SERVICE CALLS. I have been a sprint customer since FEB 2015. It wasn't till JULY 2015 I noticed they gave a discount out a 10% for AAA members. I signed up for the discount online to see...
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2.9
#1145368
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Yes i have called and ask the team that’s handling my account for a payment arrangement and he told me yes he granted me one for 10 days i explain i had death in the family but when i get back i will pay the bill just need more time on Friday i go to use my phone it’s...
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Anonymous
Anonymous

unprofessional thieves .............

1.0
#1144970
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