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To activate a phone

Need to activate a phone my husbands phone broken I have a iPhone 6s activated
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ID
#2143555 Review #2143555 is a subjective opinion of poster.
Cons
  • Coldnt reach a human
  • Difficult to reach a person
Preferred solution
Activate a phone
1.5
Details
Complaining for my 88 year old mom. When she calls me or I call her, which is a lot, when either of us answer there is dead air. When we can finally hear each other after a minute the words go in and out until one of us calls back and the same thing happens. And the...
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ID
#2143013 Review #2143013 is a subjective opinion of poster.
Location
Pleasant Hills, Pennsylvania
Cons
  • Lies
  • Runaround you get when you try to contact them
  • Yerrible customer service not honest like entire company
Loss
$120
Preferred solution
FIX HER RECEPTION AND STOP BEING IDIOTS. START CARING ABOUT US INSTEAD OF YOUR $$$$$$!

Horrible service

1.2
Details
Ever since Sprint merged with Tmobile the service has been horrible. Have to power off and on the phone to make and receive calls, calls dropped, texts not going through. In addition Unlimited data is not unlimited. Data slows to dial up after 50gb used. During this pandemic Sprint has done nothing to help its customers except want more money. I am disappointed in Sprint and will be looking at other options.

User's recommendation: Demand better service.

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ID
#2142922 Review #2142922 is a subjective opinion of poster.
Location
Luray, Virginia
Pros
  • Service is ok in my area
Cons
  • Fraudulent contract
  • Deceit
  • Runaround you get when you try to contact them
Loss
$75
Preferred solution
Deliver product or service ordered

Payment

I cant get no the service keeps ringing then saying there's no network please contact customer service and thats who im calling. What the ***
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ID
#2141361 Review #2141361 is a subjective opinion of poster.
Preferred solution
no

Possible Fraud Using My Email

1.0
Details
Ordered for: JONATHAN DELEON Order date: 07/02/2020 Order number: oy-shso-934512795 Ordered for: JONATHAN DELEON Order date: 07/02/2020 Order number: oy-shso-934513308 The two contact details above are from Sprint emails I received in early July, but have only just checked on this email account. I do not have any history with Sprint, I live in New Zealand and I am not sure how this customer has gotten hold of my email address. I have recently had some of my personal details stolen and used, here in NZ, to commit fraudulent purchases with NZ Mobile networks. It could be related. Could you please confirm you have received this email from me and any information and actions you may have or can take? Thanks very much. Dave quigley005@gmail.com

User's recommendation: Have not had any response from Sprint unfortunately.

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ID
#2133652 Review #2133652 is a subjective opinion of poster.

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BREACH OF CONTRACT AND LEASES

1.0
Details
WE WAS TOLD THAT OUR CONTRACT, LEASES AND PLANS IN THE COMPANY WOULDN'T CHANGE DO TO THE MERGERS AND NOW OUR WHOLE WAY OF WIRELESS HAS CHANGE WITHOUT ANY NOTICE OR A CHANCE TO DECIDE WE WANNA STAY WITH THE COMPANY OR LEAVE!!!!

User's recommendation: DON'T JOIN THE NEW T MOBILE THEY ARE BULLIES.

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ID
#2128562 Review #2128562 is a subjective opinion of poster.
Location
Atlanta, Georgia
Service
Sprint Phone Plan
Cons
  • Everything that we are use to is changing
Loss
$650
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Phone got stolen

My phone was stolen by my stepson and Im still being held accountable for paying the bill. I cant refuting the device since he brought it to Kroger and put it in some used phone drop box without my knowledge.
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ID
#2123559 Review #2123559 is a subjective opinion of poster.
Preferred solution
Price reduction

Issues

Being charged a fee from the time I activated my phone. Also, need to obtain records of text messages to a specific number.
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ID
#2123253 Review #2123253 is a subjective opinion of poster.
Service
Sprint Cell Phone Leasing
Loss
$400
Preferred solution
Full refund

Drop calls, blocks calls and dialing any number including pay you all

I can not receive calls or dial out all my incoming call are saying call fail
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ID
#2116344 Review #2116344 is a subjective opinion of poster.
Preferred solution
I would like my phone service restored so I can make my important phone calls I call you sprint 7 times and it drop didn’t ring out loud

Take CAre of an old account?

4.4
Details
I want to start a new account and take care of my old one!!
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ID
#2115925 Review #2115925 is a subjective opinion of poster.
Location
Kennewick, Washington
Service
Sprint Mobile Phone Service
Pros
  • Easy to get
  • I used to like the service
Cons
  • Uneduated agents and supervisors
Preferred solution
Its been 9 years i wanna clear my old past do balance so I can start a new account
2.1
Details
I place an order on July 21, 2020, for four new upgrades, It took the representative over 3 hours to place an order, I was transferred to several sprint service Rep's. I was told everything was set up and my phone would be sent out in 3-5 business days. I called Sprint...
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ID
#2115022 Review #2115022 is a subjective opinion of poster.
Location
Trenton, New Jersey
Preferred solution
Let the company propose a solution

Stealing my money

1.0
Details
Liars and continued service interruptions broken phones and the bill is never the same. 156 every month turns into 150 plus every month with hours on the phone trying to contact them and get it straightened out. Every one of their employees has no idea what's going on and will lie to your face.

User's recommendation: do not go through sprint.

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ID
#2113362 Review #2113362 is a subjective opinion of poster.
Location
Union, Michigan
Cons
  • Customer service was horrible
  • All
  • Not being able to understand personal
Loss
$1000
Preferred solution
Price reduction

Puk code

Wont let me access my phone for anything until I enter a PUK code
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ID
#2105286 Review #2105286 is a subjective opinion of poster.
Preferred solution
Puk code

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Verified Buyer

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Dishonest and lack of total care for customer and security of information.

1.8
Details
Sprint - Dishonest and lack of total care for customer and security of information.
I have never in my life encountered a company that is this dissatisfying . They refuse to help unless you have a code. Asked for my personal iCloud info after I told them about a possible theft and online fraud. Completely not trustworthy. I dont trust the company nor the employees at the Smithfield location in RI. Do your research before Signing up with them. They could care less about you. This is not the rant of an angry person but the warning of potentially sensitive information reaching the hands of those who do Ill will.

User's recommendation: Stay far away from Sprint / T mobile.

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ID
#2102924 Review #2102924 is a subjective opinion of poster.
Location
Smithfield, Rhode Island
Service
Sprint Customer Care
Pros
  • Easy to get
Cons
  • Customer service and support
  • Being febbed to
Preferred solution
Apology

Company is a complete scam. Can not access website once abroad. Can not access app online. Can not reach them via and listed phone number. Total scam. Criminals. Shouldn’t be allowed to exist

1.0
Details
All I wanted to do was change my plan from abroad months ago. I repeat, Company is a complete scam. Can not access website once abroad. Can not access app online. Can not reach them via any listed phone number. Total scam. Criminals. Shouldnt be allowed to exist Filing lawsuit

User's recommendation: Do not sign up. Total scam company.

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ID
#2102843 Review #2102843 is a subjective opinion of poster.
Service
Sprint Customer Care
Cons
  • Cheating
  • Inaccessible
  • Can not reach any customer service
Loss
$300
Preferred solution
Let the company propose a solution