Sprint Phone Numbers and Emails

Toll-Free Number:

  • (877) 453-1304
    Payment
Send Message

Customer Service:

  • (866) 482-2003
    Assurance Wireless
  • (866) 493-1321
    For Business
  • (800) 866-2453
    For Personal
  • (505) 998-3793
    International Callers
  • (888) 863-8768
    Metro by T‑Mobile
  • (833) 380-1349
    Return Issues
  • (866) 429-1055
    Sprint
  • (877) 296-1018
    TTY
  • (844) 428-9675
  • (800) 937-8997

Accessibility:

  • (833) 428-1785

Legal:

  • (425) 383-4000
    DMCA Inquiries

Sales/ Reservations:

  • (844) 982-0835
    T-Mobile Home Internet

Technical Support:

  • (855) 228-5016
    T-Mobile Home Internet

Sprint Emails:

Investors/ Franchising
Jobs/ Career
Legal
DMCA Inquiries, Privacy Inquiries
Media
Technical Support
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Sprint?

Most Popular Number:

(877) 453-1304
Payment
Total calls: 6 013 Issues resolved: 251 Last call: Apr 15, 2024

How to Contact Sprint by Phone?

In order to speed up the process, prepare all relevant information including your 10 digit Sprint number and account number, your security code and also the final 4 digits of your social security number.

Dial 1-866-866-7509 if you are an existing customer or 1-888-211-4727 if you are a new customer.

If you are calling from a Sprint associated phone press "1", otherwise enter your 10 digit Sprint number.
For other consultations you will have to press 2. The following options will be presented
press 1 - to activate on your new phone or if you’re moving your current number to another phone or device.
press 2 - to add a line to your account or by a new device or accessory or if you’re new to Sprint and want to start service.
press 3 - if you need help or have issues with payments, billing, your phone or account changes.
press 4 - to see if you’re eligible for a phone upgrade.
press 5 - for all other questions including order status and to find a store.

Follow all these prompts in order to make your Sprint customer service call much faster. You will be connected with a Sprint customer service representative.

PissedConsumer Club

Contact Information

Corporate Office Address:

T‑Mobile USA, Inc.
12920 SE 38th St.
Bellevue, Washington 98006
United States

Other Info (opening hours):

Mailing Addresses:

Questions and Comments

T-Mobile Customer Relations

P.O. Box 37380

Albuquerque, NM 87176-7380


Bankruptcy Legal Notices

T-Mobile Bankruptcy Team

P.O. Box 53410

Bellevue, WA 98015-3410

More contact details

Sprint Rating Based on 885 Reviews

Rating details

1.6
more details
Customer service
Billing Practices
Website
Reliability

Rating stats

Rating trend

How Good is Sprint's Customer Service?

Allene Egm
Allene Egm
Feels Disappointed | Apr 06, 2024

I’m pissed

Read full quote
Akira Qxd
Akira Qxd
Feels Disappointed | Jan 25, 2023

I am very unhappy I am looking to switch services as soon as I can.

Read full quote
Gabbriella Qjw
Gabbriella Qjw
Feels Disappointed | Oct 01, 2022

I still waiting for a phone call from you guys

Read full quote

Summary of Sprint Customer Service Calls

8K TOTAL
CALLS
10:27 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sprint?

Payments and Charges Question:

  • “Bill payment”
  • “Payment change”
  • “Billing”

Request for Information Question:

  • “Need help getting off some old charges that have been put on my phone for me were sick”
  • “Looking for a network unlock code”
  • “Locked phone how to get it unlocked”

Product/ Service Question:

  • “Switch to WiFi cslling”
  • “Wireless internet options”
  • “Loan application”

Staff Question:

  • “Quote for phone and service”
  • “New cell phone and service”
  • “New cell phone service”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Activate phone”
  • “Cancel payment arrangements”

Account Question:

  • “To see if I owe a balance”
  • “To dispute my account”
  • “Check account balances”

Cards Question:

  • “SIM card issues”
  • “SIM card issues, I can't make call with the phone with Nigeria MTN SIM Card”
  • “Forgot my pin need it sent to me”

Return/ Replace Question:

  • “Change my phone number”
  • “Replacement phone”
  • “Return old phone”

Employment Question:

  • “Pay off my debt”
  • “To pay off a purchased mobile phone.”
  • “Becoming a customer”

Shipping and Delivery Question:

  • “Trying to add international package”
  • “Did not receive a check I was supposed to get from them”
  • “Need a shipping label”

Refund Question:

  • “I need my refund on my overpayment”
  • “Refund”
  • “My refund”

Website/ Application Question:

  • “I wanted to know if you could download JW.org application”
  • “I can't access the website and I'm trying to make a payment arrangement”
  • “Access denied to sprint website and app”

Other Question:

  • “Port and release a phone number”
  • “Unlock my iPhone”
  • “Unlock device”

About

Summary

Sprint Corporation or just Sprint is a large telecommunications holding company. It was founded by Jacob Brown in June 1899. Its headquarters is based in Overland Park, Kansas, United States. Sprint provides wireless services as well as wireless voice, broadband services, and messaging. The company operates through a number of its subsidiaries under the following brands: Virgin Mobile, Boost Mobile, and Assurance Wireless. Sprint Corporation is also an Internet provider. The company serves the United States, Puerto Rico, and the U.S. Virgin Islands. Available plans include Family Plans, Unlimited Plans, Single Line Plans, and No Credit check Plans. It is also possible to buy Apple iPhones and Android phones at the company.

Sprint reviews and complaints

Sprint is ranked 500 out of 2042 in Telecommunications category

Area Served

USA, Worldwide

Payment Methods

VISAAmerican ExpressMasterCardPayPal

Compare Sprint To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

ATT
ATT
7251 reviews
1.6
Verizon Wireless
3811 reviews
1.9
Verizon
3728 reviews
1.7
Write a review
Do you have something to say about Sprint? What happened? What can we help you with?
Submit review Don't show this popup