Sprint Phone Numbers and Emails

Toll-Free Number:

  • (888) 211-4727
    New customers

Customer Service:

  • (800) 366-0707
    Credit - Debit Cards
  • (866) 805-9890
    International customers (Canada)
  • (866) 634-3843
    International customers (France)
  • (877) 294-9003
    International customers (Mexico)
  • (800) 201-7545
    International customers (Trinidad and Tobago)
  • (888) 226-7212
    International customers (While in the U.S, Puerto Rico, and U.S. Virgin Islands)
  • (817) 698-4199
    International customers (While travelling abroad)
  • (800) 366-2255
    Sprint FONCARD
  • (855) 639-4644
    Sprint Prepaid questions nda support
  • (877) 365-6413
  • (800) 877-4020
  • +49 800 180 0951
    International customers (Germany)
  • +3 980 078 7986
    International customers (Italy)
  • +44 808 234 6616
    International customers (UK)

Report Fraud:

  • (800) 599-5090
    Lost or Stolen Sprint FONCARD
  • (678) 278-3993
    Lost or Stolen Sprint FONCARD (From international location)

Business Customer Service:

  • (800) 927-2199
    Account questions
  • (800) 230-9709
    in Spanish
  • (866) 653-1056
    Internet connectivity, VOIP and Converged wireline and wireless

Business Sales:

  • (866) 313-6672
    5 plus employees

Sales:

  • (866) 275-1411
    Mobile
  • (866) 866-7509
    Personal Wireless: New order, Upgrade, Add new phone

Technical Support:

  • (866) 556-7310
    AIRAVE

Sprint Emails:

Business Customer Service
Landline
Media
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Sprint Contact Information

Corporate Office Address:

Sprint
6391 Sprint Parkway
Overland Park, Kansas 66251-4300
United States

Other Info (opening hours):

Mailing Address:

PO Box 4191

Carol Stream, IL 60197-4191

Sprint Rating Based on 879 Reviews

Rating details

1.6
more details
Customer service
Billing Practices
Website
Reliability

Rating stats

Rating trend

How to Contact Sprint?

Most Popular Number:

(888) 211-4727 New customers
Total calls: 5 485 Issues resolved: 226 Last call: Dec 5, 2022

How to Contact Sprint by Phone?

In order to speed up the process, prepare all relevant information including your 10 digit Sprint number and account number, your security code and also the final 4 digits of your social security number.

Dial 1-866-866-7509 if you are an existing customer or 1-888-211-4727 if you are a new customer.

If you are calling from a Sprint associated phone press "1", otherwise enter your 10 digit Sprint number.
For other consultations you will have to press 2. The following options will be presented
press 1 - to activate on your new phone or if you’re moving your current number to another phone or device.
press 2 - to add a line to your account or by a new device or accessory or if you’re new to Sprint and want to start service.
press 3 - if you need help or have issues with payments, billing, your phone or account changes.
press 4 - to see if you’re eligible for a phone upgrade.
press 5 - for all other questions including order status and to find a store.

Follow all these prompts in order to make your Sprint customer service call much faster. You will be connected with a Sprint customer service representative.

Summary of Sprint Customer Service Calls

7.2K TOTAL
CALLS
10:50 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sprint Customer Service?

Payments and Charges Question:

  • “Payment”
  • “Payment arrangement on my pass due billt”
  • “Bill”

Activation/ Cancellation Question:

  • “To activate a phone”
  • “Cancel one line”
  • “I want to cancel my numbers”

Staff Question:

  • “No have serviceon phone”
  • “No bars on my phone no service on and off”
  • “No Internet service”

Product/ Service Question:

  • “Discuss iPad phone connection”
  • “Network is unavailable”
  • “To unlock network”

Request for Information Question:

  • “Ineed help with my service in El Salvador”
  • “Trying to ask question about account”
  • “I need to mak arrangements about my bill”

Account Question:

  • “Help with account payment”
  • “To find passwords and PIN number”
  • “Phone account issues”

Cards Question:

  • “Forgot my pin need it sent to me”
  • “Need to get my PIN number”
  • “I need a SIM card my phone is locked”

Return/ Replace Question:

  • “Change my flight”
  • “Returning my old phone”
  • “Return phone address”

Employment Question:

  • “Pay off my phone”
  • “Pay off phones”
  • “Need to pay off an old account.”

Shipping and Delivery Question:

  • “I ordered A new phone 2 weeks ago and have not recieved”
  • “To see if devise arrived and have money been refund”
  • “Ordered phone didn't receive the sim card”

Refund Question:

  • “Refund”
  • “My refund”
  • “Asking abut the refund”

Website/ Application Question:

  • “I can't access the website and I'm trying to make a payment arrangement”
  • “Access denied to sprint website and app”

Other Question:

  • “Unlock a phone”
  • “Unlock sim pukcode”
  • “Transfer pin for my old number”

About

Sprint Terms of Service
To read more: https://www.sprint.com/en/legal/terms-and-conditions.html
Sprint Privacy Policy
To read more: http://goodworks.sprint.com/people/customers/privacy
Sprint Pros and Cons

Pros: Proximity of the store to my home, Unlimited data plans, Family plan in my budget, Unlimited plan, Customer service

Cons: Customer service, Run around from sprint, No resolution, Unprofessionalism, Unprofessional manager

Related Companies

TMobile, Assurance Wireless, Metro by TMobile, MetroPCS, Clear Internet

Summary

Sprint Corporation or just Sprint is a large telecommunications holding company. It was founded by Jacob Brown in June 1899. Its headquarters is based in Overland Park, Kansas, United States. Sprint provides wireless services as well as wireless voice, broadband services, and messaging. The company operates through a number of its subsidiaries under the following brands: Virgin Mobile, Boost Mobile, and Assurance Wireless. Sprint Corporation is also an Internet provider. The company serves the United States, Puerto Rico, and the U.S. Virgin Islands. Available plans include Family Plans, Unlimited Plans, Single Line Plans, and No Credit check Plans. It is also possible to buy Apple iPhones and Android phones at the company.

Sprint reviews and complaints

Sprint is ranked 385 out of 1600 in Telecommunications category

Area Served

USA, Worldwide

Payment Methods

VISAAmerican ExpressMasterCardPayPal

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