Contact Sprint Customer Service
Sprint Phone Numbers and Emails
Toll-Free Number:
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(877) 453-1304Payment
Customer Service:
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(866) 482-2003Assurance Wireless
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(866) 493-1321For Business
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(800) 866-2453For Personal
Sprint Emails:
How to Contact Sprint?
Most Popular Number:
| Total calls: 6 366 | Issues resolved: 258 | Last call: Mar 17, 2025 |
Sprint Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Sprint is 8774531304. 78% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 10 minutes.
Be prepared for the call as Sprint may ask you for the following information to identify you as a customer: first and last name, phone number or social security number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Sprint is 8774531304. 78% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 10 minutes.
Be prepared for the call as Sprint may ask you for the following information to identify you as a customer: first and last name, phone number or social security number.
People call Sprint mainly because of account, product/ service, payments and charges.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Sprint is webremovals@t-mobile.com. 86% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Corporate Office Address:
Other Info (opening hours):
Mailing Addresses:
Questions and Comments
T-Mobile Customer Relations
P.O. Box 37380
Albuquerque, NM 87176-7380
Bankruptcy Legal Notices
T-Mobile Bankruptcy Team
P.O. Box 53410
Bellevue, WA 98015-3410
How Good is Sprint's Customer Service?
Summary of Sprint Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sprint?
Payments and Charges Question:
- “Bill”
- “Dispute”
- “Pay bill”
Account Question:
- “Phone locked”
- “Unlock device”
- “Unlock phone”
Product/ Service Question:
- “To have a line disconnected”
- “Network providers locked”
- “Network issues”
Request for Information Question:
- “Need help”
- “For help”
- “Verification later”
Staff Question:
- “Phone service”
- “Stop service one of devices”
- “No phone service”
Activation/ Cancellation Question:
- “Activate”
- “To activate my sim”
- “Cancel file on my account”
Return/ Replace Question:
- “Replacement phone”
- “My bank changed the name routing number”
- “Change my phone number”
Cards Question:
- “Card non activation”
- “My phone sim card blocked”
- “Im in Ghana now and i can't insert sim card inside”
Employment Question:
- “Payoff statement”
- “Sir tell me about interview date ....i also clear sprint oil job test”
- “Pay off my debt”
Shipping and Delivery Question:
- “Trying to add international package”
- “Did not receive a check I was supposed to get from them”
- “Need a shipping label”
Refund Question:
- “I need my refund on my overpayment”
- “Refund”
- “My refund”
Website/ Application Question:
- “I wanted to know if you could download JW.org application”
- “I can't access the website and I'm trying to make a payment arrangement”
- “Don't want app purchased”
Other Question:
- “Switch phone”
- “Enable Wi-Fi calling”
- “Sprint”