Contact Information

You can contact the customer service representative of Sprint calling Sprint's helpline phone numbers.

Toll-Free Number:

  • (888) 211-4727 Mobile

Business Customer Service:

  • (800) 927-2199 Account questions
  • (800) 230-9709 in Spanish
  • (866) 653-1056 Internet connectivity, VOIP and Converged wireline and wireless

Business Sales:

  • (866) 313-6672 5+ employees

Customer Service:

  • (866) 805-9890 International customers (Canada)
  • (866) 634-3843 International customers (France)
  • (877) 294-9003 International customers (Mexico)
  • (800) 201-7545 International customers (Trinidad and Tobago)
  • (888) 226-7212 International customers (While in the U.S, Puerto Rico, and U.S. Virgin Islands)
  • (817) 698-4199 International customers (While travelling abroad)
  • (888) 211-4727 Mobile
  • (800) 366-0707 Refresh a Sprint Prepaid Card
  • (800) 366-2255 Sprint FONCARD
  • (855) 639-4644 Sprint Prepaid questions & support
  • (877) 365-6413
  • (800) 877-4020
  • +49 800 180 0951 International customers (Germany)
  • +3 980 078 7986 International customers (Italy)
  • +44 808 234 6616 International customers (UK)

Report Fraud:

  • (800) 599-5090 Lost or Stolen Sprint FONCARD
  • (678) 278-3993 Lost or Stolen Sprint FONCARD (From international location)

Sales:

  • (866) 275-1411 Mobile
  • (866) 866-7509 Personal Wireless: New order, Upgrade, Add new phone

Technical Support:

  • (866) 556-7310 AIRAVE
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Sprint Website:

Sprint Online Chat:

Sprint Emails:

  • Business Customer Service Landline
  • Customer Service Main

Corporate Office Address:

Sprint
KSOPHT0101-Z4300 6391 Sprint Parkway
Overland Park, KS 66251-4300
USA

Other Info (opening hours):

Pay by mail/ Bill pay through your bank:

Sprint

PO Box 4191

Carol Stream, IL 60197-4191

Help in Social Networks:

Sprint Rating Based on 780 Reviews

Rating details

1.5
more details
Customer service
Billing Practices
Reliability
Website

Rating stats

Rating trend

Summary of Sprint Customer Service Calls

610 TOTAL
CALLS
07:10 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sprint Customer Service?

Payments and Charges Question:

  • “Billing”
  • “Promised a $350.00 credit to reimburse military discount that was not receive for almost a year”
  • “Payment”

Product/ Service Question:

  • “Network is unavailable”
  • “Phone disconnected”
  • “My sons phone is not working”

Request for Information Question:

  • “I can not remember the passcode”
  • “Question about phone compRability”
  • “Need to talk to a human”

Staff Question:

  • “Baja service”
  • “Cant get service to call or text”
  • “Switch service”

Activation/ Cancellation Question:

  • “Cancel plan too expensive”
  • “Cancel service”
  • “Cancel”

Account Question:

  • “Don’t know my password or username”
  • “Need to turn in phones close account”
  • “Deal with my account”

Employment Question:

  • “Need to pay off an old account.”
  • “Becoming a customer”
  • “Wondering if I can pay off phone”

Return/ Replace Question:

  • “Replacement phone”
  • “Returns”
  • “Change address”

Cards Question:

  • “SIM Card”

Refund Question:

  • “Refund”
  • “I need my refund on my overpayment” , Review #1686333

Shipping and Delivery Question:

  • “Never received my IPad”

Other Question:

  • “Upgrade”
  • “Distension”
  • “Suspend phone lines”

About

Sprint Terms of Service
To read more: https://www.sprint.com/en/legal/terms-and-conditions.html
Sprint Privacy Policy
To read more: http://goodworks.sprint.com/people/customers/privacy
Top Sprint Services

Customer Care, Phone Service, Phone Plan

Top Sprint Products

Account, Protection Plan, Tablet

Sprint Pros and Cons

Pros: Proximity of the store to my home, Unlimited data plans, Family plan in my budget, Unlimited plan, Customer service

Cons: Customer service, Run around from sprint, No resolution, Unprofessionalism, Unprofessional manager

Related Companies

Assurance Wireless, Boost Mobile, Virgin Mobile USA, Clear Internet, Ntelos

Summary

Sprint Corporation or just Sprint is a large telecommunications holding company. It was founded by Jacob Brown in June 1899. Its headquarters is based in Overland Park, Kansas, United States. Sprint provides wireless services as well as wireless voice, broadband services, and messaging. The company operates through a number of its subsidiaries under the following brands: Virgin Mobile, Boost Mobile, and Assurance Wireless. Sprint Corporation is also an Internet provider. The company serves the United States, Puerto Rico, and the U.S. Virgin Islands. Available plans include Family Plans, Unlimited Plans, Single Line Plans, and No Credit check Plans. It is also possible to buy Apple iPhones and Android phones at the company.

Sprint reviews and complaints

Sprint is ranked 326 out of 1436 in Telecommunications category

Area Served

USA, Worldwide

Payment Methods

VISAAmerican ExpressMasterCardPayPal

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