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Contact Sprint Customer Service

How to Reach a Person at Sprint

Verified Contact Information

Toll-Free Number:

  • 1-877-453-1304
    Payment
Call Now
Send Message

Customer Service:

  • 1-866-482-2003
    Assurance Wireless
  • 1-866-493-1321
    For Business
  • 1-800-866-2453
    For Personal
  • 1-505-998-3793
    International Callers
  • 1-888-863-8768
    Metro by T‑Mobile
  • 1-833-380-1349
    Return Issues
  • 1-866-429-1055
    Sprint
  • 1-877-296-1018
    TTY
  • 1-844-428-9675
  • 1-800-937-8997
  • 1-888-211-4727

Accessibility:

  • 1-833-428-1785

Legal:

  • 1-425-383-4000
    DMCA Inquiries

Sales/ Reservations:

  • 1-844-982-0835
    T-Mobile Home Internet

Technical Support:

  • 1-855-228-5016
    T-Mobile Home Internet

Investors/ Franchising:

investor.relations@t-mobile.com

Jobs/ Career:

careers@t-mobile.com

Legal:

copyrightagent@t-mobile.com
DMCA Inquiries
privacy@t-mobile.com
Privacy Inquiries

Media:

mediarelations@t-mobile.com

Technical Support:

webremovals@t-mobile.com

Sprint Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Sprint Phone Number
1 (877) 453-1304
Average Hold Time
00:05:04
Average Calls duration
6 minutes
Most Popular Sprint Email Address
webremovals@t-mobile.com
Sprint Live Agent Availability
10% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
View full overview

How to Contact Sprint?

In order to speed up the process, prepare all relevant information including your 10 digit Sprint number and account number, your security code and also the final 4 digits of your social security number.

Dial 1-888-211-4727 if you are a new customer.

If you are calling from a Sprint associated phone press "1", otherwise enter your 10 digit Sprint number.
For other consultations you will have to press 2. The following options will be presented
press 1 - to activate on your new phone or if you’re moving your current number to another phone or device.
press 2 - to add a line to your account or by a new device or accessory or if you’re new to Sprint and want to start service.
press 3 - if you need help or have issues with payments, billing, your phone or account changes.
press 4 - to see if you’re eligible for a phone upgrade.
press 5 - for all other questions including order status and to find a store.

Follow all these prompts in order to make your Sprint customer service call much faster. You will be connected with a Sprint customer service representative.

PissedConsumer Club

Contact Information

Corporate Office Address:

T‑Mobile USA, Inc.
12920 SE 38th St.
Bellevue, Washington 98006
United States

Other Info (opening hours):

Mailing Addresses:

Questions and Comments

T-Mobile Customer Relations

P.O. Box 37380

Albuquerque, NM 87176-7380


Bankruptcy Legal Notices

T-Mobile Bankruptcy Team

P.O. Box 53410

Bellevue, WA 98015-3410

More contact details

How Customers Rate Sprint Support?

2.7 / 5
Poor

Based on 9.3K calls to Sprint customer support through PissedConsumer.com and 3 survey responses.

Total Calls
9.3K
Avg Call Duration
06:02
Issues Resolved
14%

Why Customers Call Sprint?

Top Reasons of Customers Calls

  • Payments and Charges 29%
  • Customer Inquiries & Issues 25%
  • Account 14%
  • Request for Information 8%
  • Product/ Service 7%
  • Staff 6%
  • Activation/ Cancellation 6%
  • Return/ Replace 2%
  • Cards 2%
  • Employment <1%
  • Shipping and Delivery <1%
  • Refund <1%
  • Website/ Application <1%

Payments and Charges

29%
  • "Bills"
  • "Billing"
  • "bill"

Customer Inquiries & Issues

25%
  • "New phone"
  • "I want to switch carriers"
  • "Sprint"

Account

14%
  • "Unlock number"
  • "Locked phone"
  • "Recover old phone number"

Request for Information

8%
  • "Want to know if you have sprint cell phone"
  • "Not a customer looking for service"
  • "Need help"

Product/ Service

7%
  • "Phone is not getting internet"
  • "No internet servive"
  • "Tech"

Staff

6%
  • "Emergency service"
  • "Service line"
  • "New services wireless"

Activation/ Cancellation

6%
  • "Cancel something"
  • "Activate phone"
  • "Cancel old phone"

Return/ Replace

2%
  • "Change account iwnership"
  • "Need to change account owners"
  • "Phone replacement"

Cards

2%
  • "Need a Visa card that was accidentally destroyed. This was from when I had Sprint."
  • "Visa card eas destroyed. Need a replacement"
  • "I need a sim card for my phone is boost but says it needs a"

Employment

<1%
  • "401k"
  • "Payoff figure for old phone"
  • "Payoff statement"

Shipping and Delivery

<1%
  • "economics parcel"
  • "Package"
  • "Actualizar tarjeta de débito"

Refund

<1%
  • "Refund"
  • "Taking a lease off and getting my money back from they stopped sprint"
  • "i need my refund on my overpayment"

Website/ Application

<1%
  • "Poor download from web"
  • "I wanted to know if you could download JW.org application"
  • "I can't access the website and I'm trying to make a payment arrangement"

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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