bought my htc evo cell phone from sprint, and had to make total changes to my business account which has many phone lines, just for buying this phone.
anyhow after 3 weeks of use, the charger port became loose and now will not charge at all. took into sprint store for replacement, was told i would have to send to asurian, their insurance agent, and pay $100 deductible.
i then called their customer service and explained the phone was not charging and was internally loose. they stated that they could only send a used/refurbished unit as they have no new ones. (called store and asked if they stocked new ones and they did!)
i have cancelled all my accounts with sprint and recommend so to anyone else looking to get what they pay for, and won't take run around style warranty from a high end product.
called htc and let them know of my disgust with sprint, they said i was right and that sprint should be replacing them with new as they are the only dealer. i asked what can htc do, they said they could repair it but i would have to pay shipping, and i pay $39 and give them my credit card information!!!(NEW PRODUCT WITHIN 30 days of LAUNCH) wow!!!
A metaphor would be if you purchased a BRAND NEW Mercedes Benz, and 3 weeks after paying an arm and a leg, the car wont start, batteries wont charge, etc. you call the dealer, which is the only one in NORTH AMERICA, and they tell you that they can't fix it but will give you a used one instead, or you can go to germany and have the factory fix it, and you pay for it!!!
LETS SEE HOW LONG THIS PHONE IS AROUND BEFORE A RECALL.
More Review Details
- Product or service
- Htc Evo Cell Phone
- Review category
You May Also Like
- "Warrantech extended warranty company is a scam, the customer service supervisor Chris Tyner is very rude . Todd Griffin Customer Care supervisor is racist. When I..."
- "MANTHISSITESUCKS.com singsnapsucks2.com Malicious and Libelous Activity Internet http://www.ripoffreport.com/questionable-activities/manthissitesucks-com/manthissitesucks-com-singsnaps-68fad.htm 3Author3Consumer0Employee/Owner Report Details MANTHISSITESUCKS.com 1902 Pueble Drive Internet United States of America Phone: 9514913283 Web: www.singsnapsucks2.com/ Category: Questionable Activities ArbitrateSet the record straight! Singsnapsucks2.com changed to MANTHISSITESUCKS.com is a hate site..."
- "To Frontier Communications, As a internet service provider across the United States of America, you lay claim to the largest rural provider of Internet, and Telecommunications. While you are quite content..."
- "At Walmart on Fallbrook in Woodland Hills, Ca. I have to bag my own things as the checker just stands their. The check stand in the back is..."
- "Automobile Club Of Southern California is a Fraud! Do Not Do Business With Them! I did sign up for their Services, however, since I did Not need their Services after all since..."
- "Tainted Pageant I would like to share with all of you my story. You can say I am a beauty pageant aficionado. I have been to countless beauty contest, from small..."
- "This Has Got To Be The Worst Ray Charles Station/West Adams 90016 Post Office Around! Regarding: USPS Tracking # 23151470000041624468 Around Saturday, November 26, 2016, I received another Pink Slip..."
- "HI i recently purchased the instyler max, as i was letting it heat up to full capacity i had it sitting on the so called heat pad and lucky i..."
- "Paid for a full $75 grooming appointment for my dog, stated in her progress report that everything was done, ears, trim, etc. such a joke, because it wasn't. My goldens..."