I have been a loyal customer with Sprint for almost 10 years. I have recently upgraded my service with them and yet no one can help me out with my issue.
I can't make or receive phone calls in my own home or anywhere in the vicinity. The problem with this is I am 38 weeks pregnant so I need to be able to get ahold of someone in case of an emergency. I don't have any bars at all in my own home. I have been to two different Sprint stores here in Charleston SC,29414.
I have also spoken with 4 different Customer Service Representatives on the phone to try and resolve the issue. They are telling my that the towers in my area are great yet I have no bars. I have made/dropped over 50 calls within the last two days. Prior to this I had an I phone 5s.
I could only get service in certain areas of my house but I could get service and receive text messages. I now have the HTC one (m8) and I can't do either. This is an emergency situation and no one at Sprint seems to be concerned.
This has been the worst customer service experience I have ever received. I don't want to have to e mail husband that I am in labor!