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Advertised vs Delivered
Billing Practices
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Exchange, Refund and Cancellation Policy
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Every sense i sign up with sprint its been one dispute after another from day one i've been on the phone trying to talk to an agent about phone service that i didn't want but because the sales person made a big deal about the five phones will pay for them self just keep the phone for three months and pay your bill ,which came two weeks after i sign up,like $200.00 so i bit the bullet, took me way off track with my bills and then another three weeks billed $170.00 now tell me who got the upper hand so i run in the store only to find out you pay this your bill will start going down,"don't you believe it"now we three weeks in billing and i guess i complaint enough they sent the checks to pay for the phones,now here's another catch they wanted me to pay five lines,five lines??? i only wanted one line one phone so after i report them to bbb,i get a call saying ok one phone one bill $$35.00 ok i thought we was done,here come another month $55.00 i was steaming and i went to another company ,so here we go now the guy over the phone said YOU STILL OWE $35.00 ok send me the bill,and oh boy did they, i have an $100.00 bill i'm looking at and the only page they on is you didn't give enough notice and their is no resolution to this in sight,so i want the public to know,Buyer Beware!!!!!!

Review about: Sprint Phone Service.

Reason of review: Problems with payment.

Monetary Loss: $170.

Preferred solution: Price reduction.

I didn't like: Every thing from billing to customer service.


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Sprint is a rip off went in to get a so-called called up grade salesperson ended up giving me two iPhones saying one was free after several weeks found out they were leasing me the phones something I did not want and specifically told her before I left he store all she told me was don't worry about it well when the bills started rolling in I've had several that were well over700 and800 dollar phone bills what thieves they are wait a better word would be extortion and hey havethe audacityto say I still owe them

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