Not resolved

Okay so I have an s5 through sprint and my case where my battery etc is. Has black marks on it. I sent them messages on twitter and they respond back telling me to go to the repair store. The repair store closet to me is in Frederick. I told them several times i dont have transportation and that a cab would cost a lot to and from so the send me a response telling me that they'll credit my account for my cab ride???? Ill try to attach the message they sent me back

It was a pleasure speaking with you Veronica. As discussed, the best way to get your device checked/fixed is to take it to the nearest repair store. In this case it would be 1046 W Patrick St Ste D

Frederick, MD 21703. Since you have transportation issues, we can offer you a $50 credit to help you get there. Let us know and we will apply the credit right away. If there is anything else we can do for you at this moment let us know.

I know i dont have insurance anymore couldnt afford it but they could've given me a better alternative and Samsung would take my phone to look at it and id be without a phone. I dont think billion dollar companies should be so rude to customers who make their paychecks for them

Review about: Samsung Galaxy S5.

Review #800616 is a subjective opinion of a user.

1.2
Diversity of Products or Services
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Website
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Sprint?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"PLEASE DO YOURSELF A FAVOR----> DO NOT BUY anything from Buy Squad. Honestly, after researching on this company, I feel so *** to fall for their "low price" ;0( I ordered..." Read more
"bought my htc evo cell phone from sprint, and had to make total changes to my business account which has many phone lines, just for buying this phone.anyhow after 3..." Read more
"My wife and I (both retired) had purchased our Samsung Galaxy III phones two years earlier from this store and found the service lacking. But living in the neighborhood' we..." Read more
"They Posted Untrue, Illegal, Untruthful Information About Me Which Eventually Got Removed After I Complained About It! I was Very Curious to see what has been written up about Me..." Read more
"My mother was admitted in this hospital twice over the last 2 weeks and she is currently in this hospital after having multiple strokes. The doctors are not professional, have..." Read more
"On February 4th, 2017 I entered the Ferman Chrysler Dodge Dealership meeting with Ken Gilliam, Internet Manager inquiring on the purchase of a 2013 Dodge Ram 3500 they had for..." Read more
"I had been a renter for 3 yrs at this home and I kept it up very well here is pics of proof and they lied and kept my deposit..." Read more
"Where is my items? Status updated delivery, but to whom you sending? No signature when delivery?? I put office address, but you deliver at night? You give to whom? Why..." Read more