Latest review first
I did not even try to get Sprint service
I get this letter from Sprint. I do not like Sprint and there is no way I try to change my service to them. So it said I was approved for 5 lines blah blah. I called customer service and they could not help me at all. I do want to know where this app was put in at. The lady told me not to worry. I am worrying. That's a bunch of ***
Company wrote 0 private or public responses to the review from 18 hours ago.
I put up with the extraordinarily slow progress of Sprint as it's network was built up -- apparently an inch of wiring at a time -- over almost 2 decades. When i moved to the South, i began ten years of horrible service. Finally, several years ago. I began getting...Read more
Company wrote 0 private or public responses to the review from Dec 07.
Sprint - 18 Year Customer and it's time for a change
This company used to be the best, they took care of all my issues in a timely manner, that has all changed since the T-mobile deal began. They place new accounts way ahead of any customer loyalty, wish they would care about long time relationships, but they don't.
Company wrote 0 public responses to the review from Dec 05.
Sprint lied to me and told me I had a buy one get one if I turned in my and my wife’s phone, it turned out I never owned the phone no matter how long I paid on them, they put me in a lease deal without my knowledge, contacted them for help and they did nothing. Beware...Read more
Company wrote 0 public responses to the review from Dec 02.
In October of this year, 2018 I went into the Sprint store located at 1300 Boston rd. Springfield Ma. to inquire about an upgrade from my iPhone 6plus. I was having storage problems so I wanted to check my options. After spending about an hour with the consultant and...Read more
Company wrote 0 private or public responses to the review from Nov 21.
I upgrade an Apple iPhone 6S to an iPhone 7 on 11/26/16 at the sprint store on north central expressway in Plano Texas. I was advised by the store associate that they did not needed the iPhone 6S returned and I completed the transactions. In 2017, I received a monthly...Read more
Company wrote 0 private or public responses to the review from Nov 20.
I didn't like
- Fraudulent practices
- Sprint sucks
- Service selection of phones incompetent help
Leased a brand new I phone 10 from Sprint in Austin.It is defective and they would not return it after 3 weeks. Instead the Sprint store and Sprint customer service told me I need take their defective I phone to the Apple store and have it repaired. I'm now locked into...Read more
Company wrote 0 private or public responses to the review from Nov 18.
- Proximity of the store to my home
- Purchase process was fine
- This was my third phone i had purchased through sprint
I didn't like
- Customer service
- No resolution no follow through
- Selling defective phone
We signed up with sprint and then canceled within 24 hours. We were refunded half our money (2 lines of service) within a week. Four additional days have since past and the other half has yet to be refunded. My wife called sprint customer service. She has been...Read more
Company wrote 0 public responses to the review from Nov 10.
I know how you feel. I signed up with Spring 04/18 and it has been one lie after another. Told me I would get great service at my home address...lie...got no service at home. Went back to the Sprint store and they wouldn't let me out of my contract unless I paid $365...Read more
Company wrote 0 private or public responses to the review from Nov 10.
Sprint Wireless is an absolute joke of a company. In March 2018, We were lied to multiple times by customer service about the price of our phones and my military discount as a combat veteran. They preach about their dedication to veterans and their families, yet the...Read more
Company wrote 0 private or public responses to the review from Nov 09.
I didn't like
- Being lied to by customer service
- Poor customer service
- Lack of knowledge by staff
Do you have something to say about Sprint? What happened? What can we help you with?