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Tonight (May 24, 2018, in Fort Worth, Texas, on Green Ridge Street, 76133, between 6:30-6:45pm) as I was watering my yard two Sprint door to door solicitors with clip boards approached me (both were young black males, one thin and the other one heavy set). I told them...
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1.0
I didn't like
  • Racist employees
#1263736
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It's interesting that there are so many people that feel that way about sprint. Wish I knew that before I switched to them... I know make it my business to make sure I tell anyone who has sprint on their mind as their new provider that it is a terrible idea. I think...
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Anonymous
Mel

The same thing just happened to me yesterday. We had the bogo deal woth 4 phones and the supervisor I spoke to turned everything around to be my fault. We have been with them ...

1.5
#1262505
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I over paid them and now they want to affect my credit rating! Here is just a sample of log notes of hours wasted! Chat ID: 737000527953851794 DATE/TIME: 2017-11-20 14:51:06 Your chat transcript: Leigh C. : We received your information and will connect you with a Chat...
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EverlastingAkbash
EverlastingAkbash

I tried the chat line with more wasted time, but after I shared my logs of how I reported them to fcc and bbb, a supervisor called me fast to write it off...lol they claimed t...

I liked
  • Many years of cheapservice
I didn't like
  • In the end i paid dearly with threats to my credit rating
#1261676
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Sprint - Won't honor promotional offer
Sprint - Won't honor promotional offer
After several attempt to resolve with customer service and many hours of wasted time and frustration, I've decided to post this here. The screen shot is from last year when I upgraded my phone with a promotional offer of 50% off for a Galaxy S8 for 18-month lease. I...
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2.2
#1261079
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I am having a HUGE issue with Sprint. The customer service at the store couldn't have been better but when it comes to telephone customer service in billing they are the WORST I have ever dealt with! They started billing me 5 days BEFORE I ever signed up with them! HOW...
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#1260868
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Sprint - Spent 5 hours just trying cancel service

Do no use sprint. Trying to cancel service because of bad connection. Store told me to cancel over customer care, customer care instruct me to cancel at the store. Spend 5 hours, still didn’t resolve simple issue to cancel service. Do no use sprint, already switch to another carrier.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1259943
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I called sprint to transfer service from Verizon until I got the breakdown of the costs in my email which was completely different then what I was quoted on the phone. I called Verizon back to keep my service and they advised me to contact sprint to stop the service...
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1.0
#1259803
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I have informed delivery from upsp. Post office tells you have mail coming, before it arrives. It's a free service of the post office. So, I have a lrtter arriving from these wallowing bottom barrel slime collectors. They are a division of convergent. I have a cease...
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Anonymous
Anon

What exactly are you talking about? And what does having informed delivery from the post office have anything to do with this

#1259642
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I wouldn’t rate this store or people in this store a 1 star rating I switched from TMobile to sprint and that was the WORST MISTAKE I have ever made I’m gonna start off with I have NO SERVICE in my house and I drop calls constantly I have never ever seen 4 g on any of...
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Anonymous
Red

Your comment is far too long and disorganized to read in its entirety. If you can tolerate all of that pink stuff at T-Mobile, go ahead. Personally, I don't even have a cellul...

1.0
#1259517
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Sprint - Horrible customer service

Changed service to Sprint in March 2018. I was billed for a full month before I even used it a full month. I was then charged $30 more the next month cause I denied to have the payment come out of my checking account. Everytime i called supervisor was never available
#1259231
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