I am pissed beyond measure. This is the 2nd month I've been charged for an account I DO NOT HAVE with Sprint. About 2 months ago, I was charged $190 even though my account has BEEN closed. I had to speak with 4 reps and NONE of them cared. It took more than a week to...Read more
Unbelievable, going through divorce..wife upgrades phone on MY account, was not a delegate on my sprint .com or corporates computer. But for some reason is at this store. She cannot provide 6 to 10 digit password so store employee bypasses it. I spoke with different...Read more
CUSTOMER CARE - someone changed my phone number 3 times and called customer care and instead of getting help they told me that its my fault that i might gave my log in info and someone signed in to my account and did it fyi i dont have online account that time so its...Read more
Sprint - Where’s my service
Sprint is the worst cell phone provider. My service was never great, but after the rep lied and got me to change my plan. I rarely have service. As the photo shows, this is the constant state of my service. “Poor Connection” Once my phones are paid off, BYE!
Sprint Deal Review
Sprint! They are stealing money from people who they think do not know how to interpret the bill! How do you explain this?? Overcharged and double charged!! Be careful when you decide to deal with this company!!
I upgraded my phone from I phone 6 to i phone 7 January 18, 2017. unfortunately, before 15 days I changed my mind to get I phone 7 plus instead of I phone 7 regular. They told me that i will get refund for iPhone 7 regular after i mail it back to sprint. i mailed I...Read more
I RECENTLY TRIED TO ACTIVATE A NEW SAMSUNG S7 EDGE THRU STEP BY STEP INSTRUCTIONS OVER THE PHONE I FOLLOWED INSTRUCTIONS EXACTLY AS GIVEN, RESULTING IN MY NEW PHONE BEING DAMAGED N NEED OF REPAIR . AT THE SAME TIME RENDERING MY OLD GALAXY S4 IN NON WORKING CONDITION....Read more
I didn't like
- Being treated like i am insignificant worthless
This is what I emailed sprint just now: "I do NOT have an account with sprint. I never opened an account, I never received the phone, UPS never delivered the phone and I must assume they returned it to sprint. I have spoken to a dozen sprint reps and everyone has...Read more
I didn't like
- Sprint threatening to ruin my credit score
I ordered a I phone 7+ and it was delivered on September 21 however it was only an iPhone 7 not a plush. I returned it immediately to the store that same day and still do not have a credit to my account. Two earlier calls resulted with assurances that my account...Read more
DONT ANYONE EVER TELL ME SAMSUNG IS A GOOD PHONE CUZ I CAN PROVW YOU WRONG! My galaxy s5 is having issue with powering on all day today 5/31. I have to remove the battery then reboot it to come on; So I finally called sprint and they keep telling me (for other issues i...Read more
Okay so I have an s5 through sprint and my case where my battery etc is. Has black marks on it. I sent them messages on twitter and they respond back telling me to go to the repair store. The repair store closet to me is in Frederick. I told them several times i dont...Read more
I recieved a promotion of $30.00 via Email, if i do upgrade my old i phone and lease the I6 the offer was, $25.00 for being a loyalty customer, and paying only $5.00 extra for lease each phone for 2 years, since i did the update i being having a lot a strees and...Read more
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