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I received a collections letter stating i owe SPRINT $664.56, and they are willing to settle for 1/2 the payment of $332.28. Obviously not! I dont have an account with sprint! I will file a complaint with the BBB, FTC, and the POST MASTER... There are many scams out...
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Anonymous
RolandoR

Hello I don't have account aterosq1 where is con from????? $561.10 it wrong

Anonymous
Teresa

Received the same letter,I will be sending it back shredded in the return evelope.Assured satisfaction lol

#312853
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We previously had 3 Evo 4G's and paid for the TEP insurance which, according to Sprint, would replace a damaged, lost or stolen phone with a new phone by paying a $50 deductible. When we upgraded phones this past July to the newer EVO 4G LTE we were told the same...
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keller.david.a
keller.david.a

Yes this is happening to me now. I am been a Sprint Customer since1987 and have use the insurance over the years with varying degrees of success recent phone was replaced beca...

Anonymous
Julie Dixon

Unfortunately, Asurion does Verizon and many other "warranty" companies. The items are all "remanufactured" or " refurbished". They try to tell u a new phone, but they can ge...

#391554
Reply to reviews
I have been a Sprint customer for 15 years. We have 8 lines (1 air rave and 1 line set up by a manager, part of the complain). Since March of 2017 we have been dealing with charges and issues with Sprint. Went into a sprint store to upgrade (my sons) iphone in March...
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1.1
#1324651
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Because At&t can't seem to provides service in my area and a 73 year old husband with congestive heart failure and a list of other health issues. I was forced to find a wireless service that had a decent signal at my home. And sprint showed to have excellent service ....
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Product
I liked
  • Signal at my house
I didn't like
  • Customer service misled about everthing
#1323138
Reply to reviews
Sprint - Billing Errors NEVER RESOLVED
I have made countless calls to Sprint regarding an error in my billing. I am two months into the process and have countless "INTERACTION CODES" , the date of the call, the name of the customer service agent and/or escalation supervisor that I spoke with, and yes they...
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1.4
I liked
  • Unlimited plan
  • Switching to att
  • Proximity of store to house
I didn't like
  • I was lied to
#1331222
Reply to reviews
Sprint - Most unprofessional phone company 2018
I called the sales department a week ago to start service because my company, which is a big tech/medical company, has a discounts program with Sprint. We went through the whole account process on Wednesday and set a callback for Friday so that I could switch over my...
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1.0
#1307927
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When you sign a new contract with Sprint, they offer you a Buy one Get one free deal on iPhones. This advertisement of course brought us in. After the 18 months of dealing with their terrible customer service because half the time they didn't credit us for our "free"...
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Anonymous
MS.SUE SPRINT 1

A class action lawsuit should be pursued. The BOGO program is a blatantly misleading. Above that ,the billing errors are criminal. Sprint alters your bill to conceal errors. C...

Anonymous
Anonymous

SPRINT IS THE WORSE! SCAM THERE CUSTOMERS INTO FALSE PROMISES AND FALSE SERVICE COVERAGE! THEY SHOULD GET SHUT DOWN!!

2.2
I liked
  • Pricing on plans
I didn't like
  • Coverage
  • Bad business practices
  • Customer service reps
#1179639
Reply to reviews
Sprint defrauds customers to make money. Customer Service only pretends to help. Sprint customer service is overseas and intentionally wastes your time. Sprint intentionally defrauds customers by overcharging on purpose. Then when you call in to get the charges fixed,...
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I didn't like
  • Terrible customer service
#1309823
Reply to reviews
First thing is the automated phone recording it seems like no matter what buttons you push for the reason for your call such as sales or tech support you get to customer service and then have to spend time with them repeating what you did in the automated system before...
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1.0
#1326689
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Sprint - Won't honor promotional offer
Sprint - Won't honor promotional offer
After several attempt to resolve with customer service and many hours of wasted time and frustration, I've decided to post this here. The screen shot is from last year when I upgraded my phone with a promotional offer of 50% off for a Galaxy S8 for 18-month lease. I...
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2.2
#1261079
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