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I received a collections letter stating i owe SPRINT $664.56, and they are willing to settle for 1/2 the payment of $332.28. Obviously not! I dont have an account with sprint! I will file a complaint with the BBB, FTC, and the POST MASTER... There are many scams out...
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Anonymous
RolandoR

Hello I don't have account aterosq1 where is con from????? $561.10 it wrong

Anonymous
Teresa

Received the same letter,I will be sending it back shredded in the return evelope.Assured satisfaction lol

#312853
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We previously had 3 Evo 4G's and paid for the TEP insurance which, according to Sprint, would replace a damaged, lost or stolen phone with a new phone by paying a $50 deductible. When we upgraded phones this past July to the newer EVO 4G LTE we were told the same...
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keller.david.a
keller.david.a

Yes this is happening to me now. I am been a Sprint Customer since1987 and have use the insurance over the years with varying degrees of success recent phone was replaced beca...

Anonymous
Julie Dixon

Unfortunately, Asurion does Verizon and many other "warranty" companies. The items are all "remanufactured" or " refurbished". They try to tell u a new phone, but they can ge...

#391554
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Sprint - Won't honor promotional offer
Sprint - Won't honor promotional offer
After several attempt to resolve with customer service and many hours of wasted time and frustration, I've decided to post this here. The screen shot is from last year when I upgraded my phone with a promotional offer of 50% off for a Galaxy S8 for 18-month lease. I...
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2.2
#1261079
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I wouldn’t rate this store or people in this store a 1 star rating I switched from TMobile to sprint and that was the WORST MISTAKE I have ever made I’m gonna start off with I have NO SERVICE in my house and I drop calls constantly I have never ever seen 4 g on any of...
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Anonymous
Red

Your comment is far too long and disorganized to read in its entirety. If you can tolerate all of that pink stuff at T-Mobile, go ahead. Personally, I don't even have a cellul...

1.0
#1259517
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I over paid them and now they want to affect my credit rating! Here is just a sample of log notes of hours wasted! Chat ID: 737000527953851794 DATE/TIME: 2017-11-20 14:51:06 Your chat transcript: Leigh C. : We received your information and will connect you with a Chat...
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EverlastingAkbash
EverlastingAkbash

I tried the chat line with more wasted time, but after I shared my logs of how I reported them to fcc and bbb, a supervisor called me fast to write it off...lol they claimed t...

I liked
  • Many years of cheapservice
I didn't like
  • In the end i paid dearly with threats to my credit rating
#1261676
Reply to reviews
It's interesting that there are so many people that feel that way about sprint. Wish I knew that before I switched to them... I know make it my business to make sure I tell anyone who has sprint on their mind as their new provider that it is a terrible idea. I think...
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Anonymous
Mel

The same thing just happened to me yesterday. We had the bogo deal woth 4 phones and the supervisor I spoke to turned everything around to be my fault. We have been with them ...

1.5
#1262505
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I started the process of switching my phones from Sprint to Verizon in early December. I was assured at that time that my phones could be unlocked within a few days, and I could port the numbers to verizon at that time. After several phone calls to Sprint and several...
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Anonymous
RENEE HUNTER

Sprint is a nightmare. Never have I been treated so rudely in my life.The customer service is non-existent.I WISH I HAD NEVER LEFT VERIZON!

Anonymous
Anonymous

Sprint is a nightmare Kiera and r greedy. Run as fast as u can.

1.4
I didn't like
  • Coverage was awful
  • Customer service was horrible
#1203250
Reply to reviews
For rhe past years i been getting ripped off by sprint. I been asking how can they approved by lowering my bill and get a better plan. All i get is b.s. and plus i been wondering about a military discount or what not and to find out they have something amd was never...
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1.0
#1275887
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I have gone to three different stores to get my marital name changed, the first sent me to the other and soforth. On top of this, the first store crosslanes location told us they are only able to start new contracts not handle payments or anything else, so what is the...
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1.2
#1276102
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I believe that Sprint makes it on purpose very difficult to get rid of them. I have been trying to close my account for a week now. My first attempt was to simply use the internet to get our phones unlocked and the numbers released to a new carrier. That did not work....
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1.0
I liked
  • Phone worked
I didn't like
  • Representatives that lie
  • 8 hours on the phone and not one resolution
  • Total arrogance in customer service
#1281768
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