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I received a collections letter stating i owe SPRINT $664.56, and they are willing to settle for 1/2 the payment of $332.28. Obviously not! I dont have an account with sprint! I will file a complaint with the BBB, FTC, and the POST MASTER... There are many scams out...
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Anonymous
Kristi

I just received a notice from this same address. Except mine says it's a PayPal account that is trying to collect. I have never had an account with PayPal.

Anonymous
RolandoR

Hello I don't have account aterosq1 where is con from????? $561.10 it wrong

#312853
Reply to reviews
We previously had 3 Evo 4G's and paid for the TEP insurance which, according to Sprint, would replace a damaged, lost or stolen phone with a new phone by paying a $50 deductible. When we upgraded phones this past July to the newer EVO 4G LTE we were told the same...
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keller.david.a
keller.david.a

Yes this is happening to me now. I am been a Sprint Customer since1987 and have use the insurance over the years with varying degrees of success recent phone was replaced beca...

Anonymous
Julie Dixon

Unfortunately, Asurion does Verizon and many other "warranty" companies. The items are all "remanufactured" or " refurbished". They try to tell u a new phone, but they can ge...

#391554
Reply to reviews
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
So on the 20th my sprint bill was due and I payed 70 something of it and asked for an extension since I didn’t get paid until 5 days later. So the 25th rolls around and my account is now on autopay. They took 60 something (which was fine since it was the remainder of...
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3.9
#1345503
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I was a Verizon customer for the past 12 years, but recently got suckered in by Sprint's "Free Year" which turned out, for me and my son, to be anything but. I have a backup phone with Freedom Pop which runs on Sprint, so I thought (mistakenly) that Sprint would be ok,...
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h.kitchener
h.kitchener

A couple of thoughts: if you---or anyone---is that stretched, money-wise then you really cannot afford much less need a cell phone. Also, you might wish to re-consider enrolli...

1.0
I didn't like
  • Fact that all data was roaming data
  • Coverage
  • Billing for undisclosed fees
#1360243
Reply to reviews
Approximately two months ago I signed up with Sprint and purchased a Samsung Galaxy 9 S + Smart phone, the phone was placed into a protective case on arrival, and has never been dropped or misused in any manner what so ever. Recently I noticed various odd behavior with...
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2.1
I didn't like
  • Given the runaround
  • 14 day limit to return junk phone
  • Being sold a junk broken phone
#1342704
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In 04/18 switched to Sprint. We have a teenager and they wanted unlimited data and the carrier we were with at the time didn't have it. We went to a Sprint store located in Conway, AR. on Amity Rd. They were having a promotion 4 lines of unlimited data, talk and text...
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1.0
I didn't like
  • Being lied to about coverage area where i live
#1341891
Reply to reviews
When you sign a new contract with Sprint, they offer you a Buy one Get one free deal on iPhones. This advertisement of course brought us in. After the 18 months of dealing with their terrible customer service because half the time they didn't credit us for our "free"...
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Anonymous
Jason

I am going through the same problem I signed up for the promotion. I added a line, my phone was upgraded and I got a second phone. They are telling me because my phone number ...

Anonymous
Charlotte

I agree. I had a bait and switch happen to me. They out right lied then ganged up on me to get me to see that I didn't hear the right words; that in order to get my phones fro...

2.2
I liked
  • Pricing on plans
I didn't like
  • Coverage
  • Bad business practices
  • Customer service reps
#1179639
Reply to reviews
I have been a Sprint customer for 15 years. We have 8 lines (1 air rave and 1 line set up by a manager, part of the complain). Since March of 2017 we have been dealing with charges and issues with Sprint. Went into a sprint store to upgrade (my sons) iphone in March...
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1.1
#1324651
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Sprint Nightmare; On 9/17/2018 I was contacted by a fast talking sales rep from Sprint. He was promoting a Lease Type Offer that Sprint was promoting (still is). Anyway I signed up for 2 phones and 2 lines and after giving him all types of info over the phone the deal...
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#1381751
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Because At&t can't seem to provides service in my area and a 73 year old husband with congestive heart failure and a list of other health issues. I was forced to find a wireless service that had a decent signal at my home. And sprint showed to have excellent service ....
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Product
I liked
  • Signal at my house
I didn't like
  • Customer service misled about everthing
#1323138
Reply to reviews