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I received a collections letter stating i owe SPRINT $664.56, and they are willing to settle for 1/2 the payment of $332.28. Obviously not! I dont have an account with sprint! I will file a complaint with the BBB, FTC, and the POST MASTER... There are many scams out...
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Company wrote 0 public responses to the review from Apr 17, 2012.
Anonymous
Anonymous

Wtf?! I've got the same *** letter too! I ain't gonna pay no *** *** Scam!

Anonymous
Kristi

I just received a notice from this same address. Except mine says it's a PayPal account that is trying to collect. I have never had an account with PayPal.

#312853
Reply to reviews
We previously had 3 Evo 4G's and paid for the TEP insurance which, according to Sprint, would replace a damaged, lost or stolen phone with a new phone by paying a $50 deductible. When we upgraded phones this past July to the newer EVO 4G LTE we were told the same...
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Company wrote 0 public responses to the review from Mar 09, 2013.
keller.david.a
keller.david.a

Yes this is happening to me now. I am been a Sprint Customer since1987 and have use the insurance over the years with varying degrees of success recent phone was replaced beca...

Anonymous
Julie Dixon

Unfortunately, Asurion does Verizon and many other "warranty" companies. The items are all "remanufactured" or " refurbished". They try to tell u a new phone, but they can ge...

#391554
Reply to reviews
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
So on the 20th my sprint bill was due and I payed 70 something of it and asked for an extension since I didn’t get paid until 5 days later. So the 25th rolls around and my account is now on autopay. They took 60 something (which was fine since it was the remainder of...
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Company wrote 0 private or public responses to the review from Sep 03.
3.9
#1345503
Reply to reviews
I upgrade an Apple iPhone 6S to an iPhone 7 on 11/26/16 at the sprint store on north central expressway in Plano Texas. I was advised by the store associate that they did not needed the iPhone 6S returned and I completed the transactions. In 2017, I received a monthly...
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Company wrote 0 private or public responses to the review from Nov 20.
1.1
I didn't like
  • Fraudulent practices
  • Sprint sucks
  • Service selection of phones incompetent help
#1404721
Reply to reviews
When we rolled our account into this new one, we were guaranteed by a sales agent who promised he had notated by account, that since the original account was "grandfathered" and did not have to pay the "phone access fees" this new account would not either. When I moved...
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Company wrote 0 private or public responses to the review from Oct 22.
2.1
I didn't like
  • Runaround you get when you try to contact them
  • Poor customer service
  • Deceitful sales tactics
#1386736
Reply to reviews
In October of this year, 2018 I went into the Sprint store located at 1300 Boston rd. Springfield Ma. to inquire about an upgrade from my iPhone 6plus. I was having storage problems so I wanted to check my options. After spending about an hour with the consultant and...
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Company wrote 0 private or public responses to the review from Nov 21.
#1405480
Reply to reviews
I was a Verizon customer for the past 12 years, but recently got suckered in by Sprint's "Free Year" which turned out, for me and my son, to be anything but. I have a backup phone with Freedom Pop which runs on Sprint, so I thought (mistakenly) that Sprint would be ok,...
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Company wrote 0 private or public responses to the review from Sep 19.
Anonymous
MJ

Sprint lied to me as well. Told me they had Sprint towers all around where I live and that according to their service availability map I would get great service at my physical...

h.kitchener
h.kitchener

A couple of thoughts: if you---or anyone---is that stretched, money-wise then you really cannot afford much less need a cell phone. Also, you might wish to re-consider enrolli...

1.0
I didn't like
  • Coverage
  • Fact that all data was roaming data
  • Non-disclosure about no roaming data
#1360243
Reply to reviews
I put up with the extraordinarily slow progress of Sprint as it's network was built up -- apparently an inch of wiring at a time -- over almost 2 decades. When i moved to the South, i began ten years of horrible service. Finally, several years ago. I began getting...
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Company wrote 0 private or public responses to the review from Dec 07.
1.1
#1417954
Reply to reviews
Approximately two months ago I signed up with Sprint and purchased a Samsung Galaxy 9 S + Smart phone, the phone was placed into a protective case on arrival, and has never been dropped or misused in any manner what so ever. Recently I noticed various odd behavior with...
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Company wrote 0 private or public responses to the review from Aug 30.
2.1
I didn't like
  • Given the runaround
  • Getting the run around about replacement
  • 14 day limit to return junk phone
#1342704
Reply to reviews
In 04/18 switched to Sprint. We have a teenager and they wanted unlimited data and the carrier we were with at the time didn't have it. We went to a Sprint store located in Conway, AR. on Amity Rd. They were having a promotion 4 lines of unlimited data, talk and text...
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Company wrote 0 private or public responses to the review from Aug 29.
1.0
I didn't like
  • Being lied to about coverage area where i live
#1341891
Reply to reviews