filters
state:
Show
city:
Show
category:
Show
product:
Show
I signed up for a basic 1 gb phone plan with Sprint. The salesperson was sooo nice. He told me about all sorts of discounts and rebates. My plan would be $50. 00 per month. I was worried about my reception so he ordered me a box for my house that would improve my...
Read more
2.1
#1068599
Reply to reviews
Dear Customer Service, Hope this email finds you well, reference to a/m subject, kindly be informed during my vacation in New Jersey, I passed by one of your stores in Rockaway mall NY 07866 on the 26th of June afternoon, I was met by a Salesman named Tristan M. Mr....
Read more
1.0
I didn't like
  • Welcoming process and customer treatment
#1068497
Reply to reviews
Signed a two year contract leasing two phones,lease one and 2nd free...Promotion by sprint. Contract entitled up grade on both phones. Upgraded one phone as per contract and verification of sprint store manager stating contract remained the same. Next bill incorrect...
Read more
#1068269
Reply to reviews

Sprint - Software Upgrade Review

Sprint
#1065987
3.6
Forced a software update and Sprint wants to charge me for a ad free voicemail. I did not have ads before and now my phone runs slower and my battery drains faster. I'm sure you pissed off plenty of people. What kind of service is this????
Comment
Show

Sprint - Horrible service

Sprint
#1062597
1.0
Ordered to new phones and received to new phone with 2 additional phone lines. Unable to get consumer service to take care of the problem.
Comment
Show

Sprint - Trying to upgrade my phone

Sprint
#1053143
2.1
No one is in the u.s., whag is going on? I have been told three different prices about the same thing. I have been a customer for almost 20yrs.and I have never seen anything like this going on with this company before .
Comment
Show

Sprint - Overcharge

Sprint
#1050220
1.0
The deal was 90$ for 5 line and They charging me every month 175$ almost double I am not so happy and I am not happy to hear about sprint and I keep calling castumer service they hang out the phone even they are not listening me .
Comment
Show
I attempted to take advantage of a new sprint offer of bring your own device and free service for a year just pay taxes. I ordered the sim card. My device was eligible. When I called to activate they ask 3 questions from so called "Public records" 2 of the three...
Read more
1.0
I didn't like
  • Sprint customer service and process
#1066215
Reply to reviews
On 6-19-2017 Sprint STOLE $266.16 from our Bank account for a payment that was already made on the 15th of June, 1 week earlier. My husband and I called and spoke to 3 different people and on the early morning of 6-19-17 to let them know they took money from our...
Read more
#1065054
Reply to reviews
Do not ever go to Sprint, they dont tell you that you are leasing a phone and when your phone breaks after 19 months they want to charge you money to pay for a new phone. Again never go to Sprint they are trying to get you in and *** over with all your needs and money...
Read more
Anonymous
JT

In my experience with Sprint as a looooooong long time customer is, "upgrade" is slang for, "bend over while we caress you with soothing words of great expectation, but then r...

1.0
#1062952
Reply to reviews
I switched to Sprint from Verizon based on the promise that I would have a much lower monthly bill with equal service, four free new phones, one free hotspot, payoff of our phones from Verizon, waived activation fees and better service. The clarity of our calls are far...
Read more
#1062657
Reply to reviews
My number is (916) 320-6034 Desirei Johnson. I had an unexplainable bill increase and I've been trying to catch up my bill every month ever since. I've tried to contact customer support and can never reach a live person. I've made payments every month just to keep my...
Read more
2.8
#1062625
Reply to reviews
My contract ended in March 2017 I changed carries after finding out I still had to buy my phone out $210 after paying for the phone for 2 years. i contacted sprint 3 times requesting a final bill to pay them off, however they told me my final bill would be mailed on...
Read more
Anonymous
Anthony

Bad customer service.

1.0
#1061638
Reply to reviews
The sprint app is the worst thing that happened. Sprint should leave the app business to the experts. Not only was the app non-functional, it's now completely become a payment app. You cannot use it for anything else. Yet, when you call the 800#, there is no one to...
Read more
#1058285
Reply to reviews