Latest review first
I put up with the extraordinarily slow progress of Sprint as it's network was built up -- apparently an inch of wiring at a time -- over almost 2 decades. When i moved to the South, i began ten years of horrible service. Finally, several years ago. I began getting...Read more
Sprint - 18 Year Customer and it's time for a change
This company used to be the best, they took care of all my issues in a timely manner, that has all changed since the T-mobile deal began. They place new accounts way ahead of any customer loyalty, wish they would care about long time relationships, but they don't.
Sprint lied to me and told me I had a buy one get one if I turned in my and my wife’s phone, it turned out I never owned the phone no matter how long I paid on them, they put me in a lease deal without my knowledge, contacted them for help and they did nothing. Beware...Read more
In October of this year, 2018 I went into the Sprint store located at 1300 Boston rd. Springfield Ma. to inquire about an upgrade from my iPhone 6plus. I was having storage problems so I wanted to check my options. After spending about an hour with the consultant and...Read more
I upgrade an Apple iPhone 6S to an iPhone 7 on 11/26/16 at the sprint store on north central expressway in Plano Texas. I was advised by the store associate that they did not needed the iPhone 6S returned and I completed the transactions. In 2017, I received a monthly...Read more
Leased a brand new I phone 10 from Sprint in Austin.It is defective and they would not return it after 3 weeks. Instead the Sprint store and Sprint customer service told me I need take their defective I phone to the Apple store and have it repaired. I'm now locked into...Read more
Sprint in Pittsburgh, Pennsylvania - Don’t ever sign up with them
We signed up with sprint and then canceled within 24 hours. We were refunded half our money (2 lines of service) within a week. Four additional days have since past and the other half has yet to be refunded. My wife called sprint customer service. She has been transferred several times to different parties. So far she has been on the phone one hour and fifty minutes. The last fourty minutes have been spent on hold. Sorry, but this is absolutely ridiculous.
I know how you feel. I signed up with Spring 04/18 and it has been one lie after another. Told me I would get great service at my home address...lie...got no service at home. Went back to the Sprint store and they wouldn't let me out of my contract unless I paid $365...Read more
Sprint Wireless is an absolute joke of a company. In March 2018, We were lied to multiple times by customer service about the price of our phones and my military discount as a combat veteran. They preach about their dedication to veterans and their families, yet the...Read more
I didn't like
- Poor customer service
- Being lied to by customer service
- Lack of knowledge by staff
Sprint in Thornton, Colorado - THEY SUCK
THIS IS THE WORST COMPANY I HAVE EVER HAD SERVICE WITH! I THINK ITS TIME TO INVOLVE MY ATTORNEY!
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