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We moved from WV to SC. Have Sprint cell service. Prior month before moving gave new address on bill. After moving kept receiving text from Sprint that we needed to pay our bill. We called them and explained we’d moved and we hadn’t received the bill. Gave them our new...
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1.1
#1346411
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We have had Sprint for over 15 years, however, since we upgraded our phones to Galaxy 8 Plus, which they said and continue to say in the best phone ever, our cell phone service has plummeted. We get dropped calls, no internet connection, awful audio. I live less than...
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#1345630
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Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
So on the 20th my sprint bill was due and I payed 70 something of it and asked for an extension since I didn’t get paid until 5 days later. So the 25th rolls around and my account is now on autopay. They took 60 something (which was fine since it was the remainder of...
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3.9
#1345503
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Sprint service SUCKS without a doubt! What kind of network is this company on??! I mean seriously, prepaid services and cricket and boost prob have faster internet speed than you guys do! I’ve never seen such slow and delayed service in my entire life!! We pay Sprint...
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1.0
#1344639
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Approximately two months ago I signed up with Sprint and purchased a Samsung Galaxy 9 S + Smart phone, the phone was placed into a protective case on arrival, and has never been dropped or misused in any manner what so ever. Recently I noticed various odd behavior with...
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2.1
I didn't like
  • Being sold a junk broken phone
  • Getting the run around about replacement
  • Given the runaround
#1342704
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I have contacted Sprint many times for various problems and with this company there is never peace. From continuously billing us after cancelling our plans to changing our plans without telling us, this company is the worst. They never give you straight answers and...
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1.0
I didn't like
  • I was lied to
  • Unfair billing practices
#1341940
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In 04/18 switched to Sprint. We have a teenager and they wanted unlimited data and the carrier we were with at the time didn't have it. We went to a Sprint store located in Conway, AR. on Amity Rd. They were having a promotion 4 lines of unlimited data, talk and text...
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1.0
I didn't like
  • Being lied to about coverage area where i live
#1341891
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I was promise a promotion deal on my phone at time of purchase, after I got my first phone bill the promotional deal was not accredited to my bil, well this was bill one and here I am 3 bills later trying to get the same problem resolved still with no results, they...
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1.0
#1340960
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Sprint - RIPOFF ASSURION INSURANCE.

not worth the price. Famous taking customer money and in return you get garbage results
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1340318
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Sprint - Calls not ringing through to my phone

6 of 10 CALL’s now never ring on my phone. I get complaints from customers all the time that I don’t answer but it’s sprints network. No issue on my Verizon or att line. Terrible service and no help from tech support. Actually said it was att issue with people calling me.
1.0
Details
Coverage Area
Customer service
Product or Service Quality
Reliability
Value for money
Website
#1338332
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