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I had a plan with sprint. When my phone lease was up I took it in to cancel the service. They wanted to send it in to get it fixed, didnt need fixed but I let them. So when it came back I went in to stop the service. They asked for my google password. I could not...
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Anonymous
Anonymous

Sprints steals from customers every month....also if you buy a phone and make monthly payments....you will end up paying no less than forty-five dollars more at the end if you...

#1144881
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your springdale ohio location on kemper road is horrible. So worried about being hip playing loud music with cursing, that they cannot help me with 3 outta four phones that have been brought to this location serveral times. I brought my IPhone 7 to the location...
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#1144012
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I called yesterday to change my phone number I have 2 lines mines and my daughter they changed the wrong number which was my daughter's they told me I can't get the number that they switched to my daughter's phone and yes I was very upset she and i have not been able...
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#1143306
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Sprint - They robbed me

Sprint
#1097081
1.0
Details
I canceled my contract within the time limit returned the phone and they charged mr for products and services I never used and still sent it to collections after they said they would fix the problem
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Sprint - Over charged in bill

Sprint
#1094466
1.1
Details
Was charged 341.00 for my Sprint bill which was only suppost to have been 266.00. I called customer service they refuse to help me solve the problem. Should have stayed with my other carrier. Worst service I have ever had.
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Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Reliability
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Sprint - Run around

Sprint
#1086577
1.0
Details
I have been attempting to get a number to speak to the corporate office allday. I have been a loyal customer for 15 years and I keep getting the run around regarding an $824.34 refund.
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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Sprint - Horrible

Sprint
#1084059
The customer service is just unreal. They literally lie to 20 year customers.
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I have been a customer with Sprint since March 2017! The customer service is horrible. The last time I called, I had to ask the same question about four times to get the agent to help me. She just asking if I was calling to make a payment. Also, it seems that every...
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Anonymous
Shawn J

Sprint is horrible they are rude to their customers over charge on everything, throws is in so many "hidden fees" on ur bill its ridiculous I regretted ever going to them af...

#1140469
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ordered a hotspot and could NEVER get it to work called tech line and spent two hours on phone and still could not get it working so canceled account and returned equip to sprint the got it and canceled account then they took money out of my account next month called...
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East Liverpool, Ohio
#1139440
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I am very disappointed in Sprint customer care and the Sprint store (2181 Snelling Ave N Roseville, MN). I called customer care (*2) to ask how I can order my phone online and pick it up in stores (to avoid the activation fee). The guy I talked to in customer care told...
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1.0
#1137891
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Went to upgrade my note2 when the exploding note came out and was sold on the bogo offer. Was happy with sprint on the exchange of the note issues but recently paid off my phone thinking i could save some momey just on the monthly bill. When i did the bogo offer i was...
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1.0
#1132920
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I have contacted Sprint once or twice a month for One Year. Nothing is ever resolved. I am told by the Customer Service Reps they see the error but it is never corrected. I am told it will be corrected & I will see a credit on my next bill. Never happens. I was told by...
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1.0
I didn't like
  • Being overcharged regularly
#1132131
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Hi, I'm William from N.W. La. I felt compelled to say something about my recent business with Sprint.For years, I always have paid my bill no matter how much it is. I am a good customer and always have been. I just want to put in writing that I will never enter any...
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#1131773
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Totally dissatisfied with sprints service, customer reps aren’t helpful in resolving issues, mislead information via phone reps vs in store agents, agents aren’t thorough explaining charges,installments, monthly fees, and the service is poor quality. And the only...
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#1131242
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