Even when you call to get a bill because you haven't received it and pow auto e-bill when you don't do online billing.... Bingo you call to get service after being with the company since 2004 the agents are rude and can't help to get a phone not shut off.
So when you get your paper statement they have to receive a 2 month payment in 5 days. AMAZING service. Then you ask for a manager and you get queued to the Spanish ***. I don't speak Spanish.
Seriously considering another provider.
What is unfortunate is that the companies don't care and their employees just are there for a paycheck.
jbcollins96 wrote the review because of poor customer service at Sprint. Reviewer claimed that he or she lost $500 and wants Sprint to read this review and look into the issue (if any).
The most disappointing in user's experience was given the runaround. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.