Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Even when you call to get a bill because you haven't received it and pow auto e-bill when you don't do online billing.... Bingo you call to get service after being with the company since 2004 the agents are rude and can't help to get a phone not shut off.

So when you get your paper statement they have to receive a 2 month payment in 5 days. AMAZING service. Then you ask for a manager and you get queued to the Spanish ***. I don't speak Spanish.

Seriously considering another provider.

What is unfortunate is that the companies don't care and their employees just are there for a paycheck.

Product or Service Mentioned: Sprint Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $500.

I didn't like: Given the runaround.

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