Product: Sprint Account Clear all filters (71 of 71 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I left Sprint after being with them for a number of years. I was tired of the one size fits all plan, and spotty service in rural areas. I almost never called them, except when leaving. When I did that, one customer service agent hung up on me when she got frustrated...
Read more
Product
Sprint Account
#589966
Reply to reviews
Man at Sprint store (found out not Sprint but "3rd party store") said he had to order phones before we could get service. Took our wishes. Store called to come pick up the phones. Store was too busy for them to ever give us the phones. We called Sprint Customer...
Read more
1.0
Product
Sprint Account
I didn't like
  • Customer service
  • How i was lied to
#581975
Reply to reviews
I called sprint on October 20th, 2014 and discontinued my service, to be effective within 24 hours. Sprint failed to turn it off, although its in my account notes that it was suppose to be. They continued billing me in November as well as December. I have made...
Read more
Sprint Lake Ozark, Missouri
Product
Sprint Account
#574780
Reply to reviews
I have had a tablet through Sprint for the past ~ 3 years and loyally paid my fee each month. I had a one year contract that has long since passed. Service was fine, no complaints there. My troubles have started since I tried to terminate my service. I called in to...
Read more
Anonymous
Chelsea

I had this SAME problem! I can't get out of my service because I don't remember some password they say I made up when my term started (2 years ago) I can't believe it. It's ab...

Anonymous
christine martin

Same situation. Numerous calls to Sprint each time i am told the tablet will be cancelled, but has not been. I am going to cancel all service with them. Very dishonest.

Product
Sprint Account
#566550
Reply to reviews
I called sprint (which I have been with through a business and then personal lines for more than 16 years) to find out about tablet plans for my sons birthday and was told about a Samsung that was free with the plan. I wasn't sure if I wanted that or an iPad so I told...
Read more
Product
Sprint Account
#523431
Reply to reviews
We dropped their plan back in Feb. 2014. We were told they were in the middle of a cycle and had to wait another month, then pay fees for leaving early, which I understand is common. But even after the fees for quitting before the plan expired, we are still getting...
Read more
Anonymous
Gothamseoul

I have been with Sprint since May 2014-within the first months issues started to occur. I have to admit, I have not had issues with calls,web browsing but with rates and extra...

Product
Sprint Account
#521322
Reply to reviews
Sprint seems like it will be a good choice, they have cheaper plans without seeming like a disreputable company- but once you've signed up, set up automatic bill pay, and feel comfortable with your phone- that's when they'll start adding confusing charges. As many on...
Read more
ladylibra37
ladylibra37

I don't know where their customer service department is located (I've gotten some Asian accents, some Indian accents and one time a Middle Eastern accent) But you are right th...

Product
Sprint Account
#500375
Reply to reviews
I made a $199.97 payment towards my girlfriends Sprint bill so the service would not be shut off. I made this payment on either Feb 1st or Feb 2nd I do not remember which day. I made this payment threw my checking account on their website. I did get a confirmation no#...
Read more
MikeBrady
MikeBrady

So is it your phone or your girlfriends? You might want to get your story straight before you call them again.

Sprint Cohoes, New York
Product
Sprint Account
#474573
Reply to reviews
Sprints billed my banking account 4 times which Sprint denies, but my bank sustains. I have even faxed Sprint copies of my bank statement. Customer service says the will investigate and call back, but after over 20 call, I have not received one call in return. Next...
Read more
Product
Sprint Account
#466599
Reply to reviews
I've been with sprint since 2005 and just recently been receiving poor customer service/appreciation. Within the past month I've had FOUR Galaxy S2's due to a bad charging port. You would think the refurbished phones would work, hey?!? I complained over and over yet...
Read more
Product
Sprint Account
#463732
Reply to reviews