Manufacturer: Sprint Category: Accounts Clear all filters (68 of 68 reviews match)
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On 6-19-2017 Sprint STOLE $266.16 from our Bank account for a payment that was already made on the 15th of June, 1 week earlier. My husband and I called and spoke to 3 different people and on the early morning of 6-19-17 to let them know they took money from our...
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Sprint Account
#1065054
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My number is (916) 320-6034 Desirei Johnson.I had an unexplainable bill increase and I've been trying to catch up my bill every month ever since. I've tried to contact customer support and can never reach a live person. I've made payments every month just to keep my...
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2.8
Product
Sprint Account
#1062625
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Individual open secondary account under sprint "framily plan" without my permission I refused to pay and account was closed November 2014. I paid my account off however sprint decided to charge me a early disconnect fee another month and the fraud account too, total...
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Anonymous
Smitty

Contact the 3 major credit reporting agencies : Equifax, Trans-Union, and Experian.File a dispute. Be sure to have documentation.You paid the $745 why ? Was it for a broken co...

1.2
Product
Sprint Account
#1052551
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Sprint Account Review

#780516
1.0
Awful, stay away. Misleading both in store and on the phone when it comes to customer service. Literally had me on hold for 57 minutes. Lied to me about plan changing and fees. Took hours and effort, that I will never get back to fix account changes. Worst financial decision I ever made.
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Sprint Account Review

#778958
1.0
Had account closed and settled with sprint in 2010 and no bills received after 2010. Directly received a letter from collection agency That I need to pay sprint. Called customer service so many times and they can't even tell me what the charges are for
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Sprint Account Review

#752093
1.3
I'm trying to find somebody that can tell me why I keep getting voicemail messages on a sprint phone account that has been closed for over a year.
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Sprint Account Review

#684699
2.3
I have no data at times, it like someone playing with light switch, more off then on. I've called sprint a number of times in the pass four years for solution to my problems all ways and excuse. SPRINT SUCK......
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Sprint contacted me to tell me it was time to "migrate" my account from nTelos to them. Six days after they put me on their FINE Sprint service they suspended my account.......for "non-use". Never called or texted me about not using the phone enough. Just cut off...
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Product
Sprint Account
I liked
  • Ntelos
I didn't like
  • Sprint no customer service
#1034813
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I have been a customer of sprint since 2005. I always pay my bill from my phone, and have for years. I paid my bill on January 25th 2017 from my checking account like I always do. I received my text back that the payment was made. I didn't look at the text because I...
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2.5
Product
Sprint Account
#1018482
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I got fed up and wrote on Facebook mid-December and Sprint said "oh noes, give us your information and we'll get right on that" and then then they said "no worries, we'll have that fixed by 12/31/2016". But January 2nd they said, "we're still working on it, we'll be...
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3.7
Product
Sprint Account
#998812
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Sprint Mobil has charged me false late fees after account was closed and account paid in full. I have all credit card receipts and cancelled checks stating all payments have been paid in full and on time. Now after cancelling their service after 17 years because of bad...
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Product
Sprint Account
#994002
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Sprint has the worst customer service in America. They have me currently locked out of my account but the hackers were allowed to order 2 IPhone 7's. The answer to everything is "I will send you an email" and it never works. I'm switch to AT&T and it will cut my bill...
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offconsumerpissed
off***sumer***ed

Wait, so you got hacked but are mad that they locked your online account? That doesn't make sense.Also, having Sprint for a decade now, I can honestly say I don't believe I've...

1.0
Product
Sprint Account
#983760
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I have been a customer with Sprint for 10 years. I have been having billing issues since Aug 3 and have talked to several reps and supervisors and I have even contacted corporate and was told that billing issues would be resolved and here it is Sept 21 and my account...
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1.0
Product
Sprint Account
#923260
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SINCE AUGUST 2015 SPRINT HAS BEEN CHARGING MY ACCOUNT (2) CHARGES OF $13.00 PER MONTH = $26.00 EXTRA PER MONTH FOR INSURANCE FOR (2) PHONES BEING LEASED ON MY ACCOUNT THAT I NEVER AUTHORIZED THEM TO DO. DISPITE MULTIPLE PHONE CALLS OVER PAST MONTHS TO TRY AND RECTIFY...
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Anonymous
Anonymous

This has been resolved by Sprint Escalation to my satisfaction.

1.0
Product
Sprint Account
#823043
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