Product: Sprint Account Clear all filters (0 of 79 reviews match)
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I recently switched from Verizon to Sprint and they did not honor the 650.00 Visa Card I was suppose to get for switching, due to a mistake on their part, I was still getting billed by Verizon, when I asked Sprint why Verizon was still billing me, they said it was a...
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Product
Sprint Account
#1219211
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Sprint - Unethical billing practice

Sprint is so unethical, they took Money with out my permission. And never even provided a bill for the moneybthe claim I owe.
1.0
Details
Billing Practices
Customer service
Value for money
Product
Sprint Account
#1201563
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We let Sprint store reps make the changes and when we left they said it would take 5 days and then all would be good. In the midst of those 5 days, things went from bad to OMFG worst. First I receive the email and I learn that the leases were not transferred over, the...
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1.6
Product
Sprint Account
I liked
  • Phone work
I didn't like
  • Hours spent
  • Lack of service in resolving problems
  • Language barrier when talking to customer service
#1197529
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I just accidentally transfer $100 to my old sprint account and called them to refund it . So after 73 minuets speak with 5 departments finally the financial department gave me a tough option and want me too much documents. Actually she indirectly told me say bye to...
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2.1
Product
Sprint Account
#1193128
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Some time ago we lost a phone and sprint said I could not cancel the phone line I had to keep paying on it or I could put a hold on the line and pay $10.00 a month until the contract was up. We recently went in for new phones and I discovered that for 24 months after...
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Product
Sprint Account
I didn't like
  • Policy change without notifying me the customer
  • Lip service
  • Lip service but not on paper
#1192141
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Sprint will mail me a UPS return shipping label. Refund will be given upon receipt. It has been 12 days since I signed up for service. 11/6/2017 UPS shows that Sprint created shipping label 1Z9R08859046349139 to return the defective phone. 12 DAYS 11/10/2017 I...
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ladylibra37
ladylibra37

My son had the same type of problem with Sprint and their returns department not crediting a phone return

1.0
Product
Sprint Account
I didn't like
  • Cus
  • Current issue with sprint im having
#1185794
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Sprint steals money!
This is the 2nd month I've been charged for an account I DO NOT HAVE with Sprint. About 2 months ago, I was charged $190 even though my account has BEEN closed. I had to speak with 4 reps and NONE of them cared. It took more than a week to get refunded. POOR SERVICE....
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Product
Sprint Account
I didn't like
  • Billing
  • Runaround
  • Inability to resolve problems
#1159850
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Yes i have called and ask the team that’s handling my account for a payment arrangement and he told me yes he granted me one for 10 days i explain i had death in the family but when i get back i will pay the bill just need more time on Friday i go to use my phone it’s...
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Anonymous
Anonymous

unprofessional thieves .............

1.0
Product
Sprint Account
#1144970
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Sprint has done nothing to fix but lie and waste hours of my time and keep charging me. They didn't even bother to check that at the same time they allege I used my phone to call and order I was on ANOTHER call which was listed on my statement. Absolutely colossally...
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1.0
Product
Sprint Account
#1128457
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Sprint does not care about you or your business account. Stay away at all costs. The absolute worst customer experience I have ever had in my life. They will laugh at you behind your back, take your money, and never try to help you except to get you to sign up by lying...
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Product
Sprint Account
#1119172
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