Manufacturer: Sprint Category: Accounts Clear all filters (69 of 69 reviews match)
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I live in Spokane and bought a phone from a Sprint sales person named Cody. The phone has never worked. It is always on ROAM and has charged my account a lot of money. Cody can not seem to understand this and just lies to me. On November 25th I went into the...
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1.0
Product
Sprint Account
I liked
  • Racist
#740810
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Sprint must be getting up there with Xfinity for the WORST customer service.I called in to get a new phone on an already existing phone line and they just couldn't make it happen despite 3 hrs on the phone with 7 different reps. They gave me bogus information costing...
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Product
Sprint Account
#739503
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I really think it sucks when you go to buy a phone and the sales person tell you all the good stuff about it and then tell you that the first payment will be in 45 days and then you get a email telling you that the account is over due and they are going to turn off...
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Product
Sprint Account
#687894
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Well where do I begin???? I have been a Sprint customer for over 4 years now. Ported in my number from another wireless provider. Well I was set up under the Smart Access account type and was told that after 12 months I would be removed from this account type. Well I...
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3.2
Product
Sprint Account
I didn't like
  • Christ the unprofessional mgr
  • No one cares
#668841
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Sprint - WORST CUSTOMER SERVICE *Update* 5/28/2015 1 of 531 Sprint Reviews 7 minutes ago by anonymous Cellular Phone Customers like When i could block numbers When i could block number Customers don't like Lack of follow thtough Laclk of follow through Just to give an...
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Product
Sprint Account
I liked
  • When i could block numbers
  • Block unwanted numbers
I didn't like
  • No fix
#642121
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Sadly my Sprint "Issue" remains Unresolved. That is the inability to BLOCK Unwanted Numbers on my online Sprint account (Both Phones). This past Sunday 5/17/15 I DID get the returned call I was promised the day before. It was not in the TWO hours promised, yet less...
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Product
Sprint Account
I liked
  • When i could block numbers
I didn't like
  • Hours spent
  • Lack of follow through
#638829
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I have never been so humiliated in my life until I dealt with Sprint customer service representatives. I had an issue bc Sprint kept going into my account after I told them not to and than when I call about my account they get nasty and have me on hold for 30 minutes...
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1.0
Product
Sprint Account
#609750
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i went to a sprint store because i wanted to try out a wireless hotspot device. i was told i could try the device for 14 days with no obligation except the data i used. i used it for 2 days and less than 300 mb of data and decided i didnt want it. i returned the device...
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1.0
Sprint Adairsville, Georgia
Product
Sprint Account
#590865
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I left Sprint after being with them for a number of years. I was tired of the one size fits all plan, and spotty service in rural areas. I almost never called them, except when leaving. When I did that, one customer service agent hung up on me when she got frustrated...
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Product
Sprint Account
#589966
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Man at Sprint store (found out not Sprint but "3rd party store") said he had to order phones before we could get service. Took our wishes. Store called to come pick up the phones. Store was too busy for them to ever give us the phones. We called Sprint Customer...
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1.0
Product
Sprint Account
I didn't like
  • Customer service
  • How i was lied to
#581975
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