Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

I have been a customer with Sprint for 10 years. I have been having billing issues since Aug 3 and have talked to several reps and supervisors and I have even contacted corporate and was told that billing issues would be resolved and here it is Sept 21 and my account balance is still showing incorrect. At this time I am a very unhappy customer and want to know how do I escalate this issue up pass the representatives, floor support supervisors because apparently at this time sprint does not value me as a customer.

This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Sprint. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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