Manufacturer: Sprint Category: Cell Phone Upgrade Clear all filters (6 of 6 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Sprint are my phone company,and other than this issue here, I enjoy their service and cellular and data. This is an issue with in store reps at my lical store and online chat reps who told me wrong info. I chose Sprint initially,because I was offered the iPhone forever...
Read more
3.4
Product
Sprint Apple Cell Phone Upgrade
#1031985
Reply to reviews
Sprint - Refund from returned IPhone 7
I upgraded my phone from I phone 6 to i phone 7 January 18, 2017. unfortunately, before 15 days I changed my mind to get I phone 7 plus instead of I phone 7 regular. They told me that i will get refund for iPhone 7 regular after i mail it back to sprint. i mailed I...
Read more
Product
Sprint Apple Cell Phone Upgrade
I didn't like
  • Promises not kept
#1025999
Reply to reviews
Existing customer for 4 years, responded to Sprint email promotion that would give us new phones "free". They took our old phones, charged us for the new ones, and now refuse to issue the promised credit. Have spent hours on the phone with customer service, and am...
Read more
Anonymous
Ray

If you still have the email call your state attorney general and file a complaint. Their office should contact sprint and force them to make it right.

2.5
Product
Sprint Apple Cell Phone Upgrade
I liked
  • Unlimited plan
I didn't like
  • Poor customer care
  • Lack of follow through
  • Unfair billing
#994930
Reply to reviews
My initial phone call to upgrade to the iphone 7 was a horrible experience. The representative was difficult to understand, the line was filled with static (I was told it was due to so many incoming calls) the background was filled with voices & regular distracting...
Read more
2.5
Product
Sprint Apple Cell Phone Upgrade
I liked
  • Family plan in my budget
I didn't like
  • Each representative told us something different
#956054
Reply to reviews
I ordered a I phone 7+ and it was delivered on September 21 however it was only an iPhone 7 not a plush. I returned it immediately to the store that same day and still do not have a credit to my account. Two earlier calls resulted with assurances that my account...
Read more
2.9
Product
Sprint Apple Cell Phone Upgrade
#954975
Reply to reviews
Went to a sprint store. An employee was training a new employee. An attractive young woman came in so he proceed to help her and left us with trainee, I was there to upgrade two phones. I was told I would have to pay current balance which I did in the store. He...
Read more
2.9
Product
Sprint Apple Cell Phone Upgrade
I didn't like
  • Lack of follow through
  • Unprofessional manager
  • Employees and sales tatics
#944733
Reply to reviews