I talk to sprint about every other month because they are always over billing me. They made so many mistakes on my bill.
If I catch them they say," sorry, we can fix it ", but they can only refund part of the extra money they have charged me. Then, by the time I get things worked out they hit me with late fees. I told them that they lie to me, and cheat me all the time and that I just want OUT. They will not let me out of my contract without more---FEES...
Never again sprint!!!.
Beware of your bill people..