Product: Sprint Cell Phone Upgrade Clear all filters (0 of 60 reviews match)
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Sprint - Was fully resolved!

Fully resolved with the patience of cj and forget last to text support people talked to! Excellent customer service! in beginning in being charged extra two free phones but no longer an issue!!
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Sprint Cell Phone Upgrade
#1453664
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Sprint - Dad got two new phones last year to be free charge

NOW Sprint trying charge dad extra $60 for two FREE phones!!Was NEVER told by Sprint in Winter Haven Florida by a CAMERON NO CHARGE NO COST FREE PHONES. Going fraud dept as NOW Sprint says were sorry OFFER ENDED after 12 months!!!You kidding me?!!!
1.0
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Customer service
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Sprint Cell Phone Upgrade
#1451744
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In April 2018 i purchased a brand new LX Charger as an upgrade for my daughter. The phone did not last two weeks. On the 11th day after purchase my daughter could not get her phone to turn on after school. I took it to the Boost Mobile store where we purchased and the...
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1.0
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Sprint Cell Phone Upgrade
I didn't like
  • Greed of sprint inspite of my bad experience
#1321497
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Sprint *** service loyalty

5yrs with sprint bill goes up every couple months !!! Went in to upgrade & my phones are Not leased !!! Bought !!! Refused to sell me a phone without signing up for iPhone forever !! Complete *** !!! They think ppl are stupid & was exactly how I was spoken too !!! Then called sprint & same exact crap !! I get off work today I will be switching !!!! I will blast sprint from here on out !!!! Wish I never gave them 5yrs of my money !!!!Like
1.0
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Sprint Cell Phone Upgrade
#1247645
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Sprint in Benton Ar and surrounding stores had a deal we couldn’t refuse. Little did we know after 7 hours in the store moving form one company to the next I completed the process. The amazing promotions were upgrade phones, pay our subscription for AAA for a year and...
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Anonymous
Karen

I recently switched to Sprint as well. It's been nothing but a headache! The price quoted to me at the store is way lower than what I'm actually paying. When I called to inqui...

1.5
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Sprint Cell Phone Upgrade
#1245930
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Sprint now the USPS service would have delivered to the door as should have been. I'm reluctant to even open the phone after being treated as junk, both by Sprint warehouse packing and UPS monkeys. It's really not worth buying a phone valued at over 900 to get this...
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Sprint Cell Phone Upgrade
#1244502
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I contacted sprint as i received an email in January saying "you are eligible for an upgrade" I though great! no where in the email did it say i had to pay for the rest of the lease on the phone i had since i was getting a new one and more expensive. So i upgraded and...
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1.6
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Sprint Cell Phone Upgrade
#1206586
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I am very disappointed in Sprint customer care and the Sprint store (2181 Snelling Ave N Roseville, MN). I called customer care (*2) to ask how I can order my phone online and pick it up in stores (to avoid the activation fee). The guy I talked to in customer care told...
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1.0
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Sprint Cell Phone Upgrade
#1137891
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Sprint - Bogo scam

Went to upgrade my note2 when the exploding note came out and was sold on the bogo offer. Was happy with sprint on the exchange of the note issues but recently paid off my phone thinking i could save some momey just on the monthly bill. When i did the bogo offer i was told theres no penalty for paying it off early but apparently if you pay the one that you were buying, you lose the credit for the "free" one. So now i have to start paying on the phone that was supposed to be free
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
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Sprint Cell Phone Upgrade
#1132920
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Promotion by sprint. Contract entitled up grade on both phones. Upgraded one phone as per contract and verification of sprint store manager stating contract remained the same. Next bill incorrect charging for two phones. Called sprint and after finally getting someone...
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Sprint Cell Phone Upgrade
#1068269
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