Product: Sprint Customer Care Clear all filters (139 of 139 reviews match)
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Sprint - Nasty costumer service

Call to try and make payment arrangements and they offered me no help after all these years. Gave me a number to collections. Rude
1.0
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Sprint Customer Care
#1210650
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Sprint - Customer service stinks

Sent ten emails over a month, after my actual bill was more than forty dollars higher than estimate. Sprint refused to put estimate in writing. When I switched plans, my monthly credits for purchasing phones through sprint vanished.
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Sprint Customer Care
#1199155
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Sprint screwed my blind butt for the last time Watch & share the video I got so sick I came home to relax I am so worked up I can't even work https://m.facebook.com/story.php?story_fbid=1570050836404707&id=495204850555983 Pls watch & share I nearly had a stroke they...
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Sprint Customer Care
#1185026
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Sprint - Horrible Customer Service

I spoke to a very difficult person who would not let me cancel my third line. After a death in the family she insisted that I did not want to cancel my third line and so she put me on hold for 20 minutes, then tried to up sell me again. I HATE everything about sprint stores, customer service and I intend to move everything elsewhere asap {{Redacted}}
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Sprint Customer Care
#1183452
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On one occasion I actually did get the company to understand and confirmed the order was returned, however it was only a couple of months later to reappear on my credit report. I returned the phones with Sprint's label that was sent to me and they are saying that...
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1.9
Product
Sprint Customer Care
#1146040
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I have been a sprint customer since FEB 2015. It wasn't till JULY 2015 I noticed they gave a discount out a 10% for AAA members. I signed up for the discount online to see if I qualified and I did. On 07/17/15 I spoke with a gentleman at the customer service...
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2.9
Product
Sprint Customer Care
#1145368
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I have been a customer with Sprint since March 2017! The customer service is horrible. The last time I called, I had to ask the same question about four times to get the agent to help me. She just asking if I was calling to make a payment. Also, it seems that every...
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Anonymous
Shawn J

Sprint is horrible they are rude to their customers over charge on everything, throws is in so many "hidden fees" on ur bill its ridiculous I regretted ever going to them af...

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Sprint Customer Care
#1140469
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I have contacted Sprint once or twice a month for One Year. Nothing is ever resolved. I am told by the Customer Service Reps they see the error but it is never corrected. I am told it will be corrected & I will see a credit on my next bill. Never happens. I was told by...
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1.0
Product
Sprint Customer Care
I didn't like
  • Being overcharged regularly
#1132131
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Yes went to store,the operator said the LG 20 could talk to me got told nope,no accessories at store, response,go to Walmart,put wrong number on phone,told they could transfer all to new phone,guess what nope,who knows anything,guess not the people I talked today at 2...
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1.7
Product
Sprint Customer Care
#1114695
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Sprint - Bad service and liars

Three prepaid forward operators are rude 1-855-639-4644 operators Abel/Gracie/danny/gorge should be fired they put a block on my phone 562-440-2297/lower my bill to $30
2.1
Details
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
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Style and Design
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Product
Sprint Customer Care
#1101754
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