Product: Sprint Customer Care Clear all filters (0 of 154 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
He isn't going to be needing a phone in his new accommodations, and I am not paying for one! Went to chat on Sprint payment site. Re-told story. Chat person said they would have the "cancellation team" call me. They tried to call the phone that was destroyed! I told...
Read more
Product
Sprint Customer Care
#1352480
Reply to reviews
I have contacted Sprint many times for various problems and with this company there is never peace. From continuously billing us after cancelling our plans to changing our plans without telling us, this company is the worst. They never give you straight answers and...
Read more
1.0
Product
Sprint Customer Care
I didn't like
  • I was lied to
  • Unfair billing practices
#1341940
Reply to reviews
Sprint - Most unprofessional phone company 2018
I called the sales department a week ago to start service because my company, which is a big tech/medical company, has a discounts program with Sprint. We went through the whole account process on Wednesday and set a callback for Friday so that I could switch over my...
Read more
1.0
Product
Sprint Customer Care
#1307927
Reply to reviews
Show

Sprint - Customer serv

16 days late 1st time w them 5 yrs and they threaten to shut off Serv I have 3 lines and always paid on time n pass this is unacceptable they r out of control. Make u feel like low life 16 days give me a break. Will b looking for better phone service they have lost this good customer
1.1
Details
Billing Practices
Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
Product
Sprint Customer Care
#1305339
Reply to reviews
Going into the Sprint store located at 6075 NW Loop 410 Ste. 101 San Antonio, TXas 78238 is a complete waste of time. Save yourself the irritation with the most incompetent employees. The tech Chris Quintanila is useless to even make an attempt to have any customer...
Read more
1.0
Product
Sprint Customer Care
#1302018
Reply to reviews
2) I am unwilling to pay more than I am paying now which I think is a fair price for 4 lines ($220 with taxes and fees) 2) I am sick of cellular companies forcing their customers to either pay more every year or two or switch. Sprint is making billions in profits and...
Read more
1.0
Product
Sprint Customer Care
#1288406
Reply to reviews
Tonight (May 24, 2018, in Fort Worth, Texas, on Green Ridge Street, 76133, between 6:30-6:45pm) as I was watering my yard two Sprint door to door solicitors with clip boards approached me (both were young black males, one thin and the other one heavy set). I told them...
Read more
1.0
Product
Sprint Customer Care
I didn't like
  • Racist employees
#1263736
Reply to reviews
Sprint - Won't honor promotional offer
Sprint - Won't honor promotional offer
But somehow, Sprint is not honoring the promotion. I wouldn't have upgraded without the promotion. First, I was told the offer takes two billing cycles. Then every time I call, I am told there was no promotion. Every time I spent more than an hour for them to look...
Read more
2.2
Product
Sprint Customer Care
#1261079
Reply to reviews
I called sprint to transfer service from Verizon until I got the breakdown of the costs in my email which was completely different then what I was quoted on the phone. I called Verizon back to keep my service and they advised me to contact sprint to stop the service...
Read more
1.0
Product
Sprint Customer Care
#1259803
Reply to reviews
Five days ago I have become a new customer with sprint. I purchased Samsung 8 note at 38.62 for 18 month and I was also pressured to take I pad for 6.25 for 24 months. The customer service agent charged me 44.00usd for processing fee and told me after that i will be...
Read more
Product
Sprint Customer Care
#1255844
Reply to reviews