Product: Sprint Customer Care Clear all filters (0 of 151 reviews match)
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Sprint - Most unprofessional phone company 2018
I called the sales department a week ago to start service because my company, which is a big tech/medical company, has a discounts program with Sprint. We went through the whole account process on Wednesday and set a callback for Friday so that I could switch over my...
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1.0
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Sprint Customer Care
#1307927
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Sprint - Customer serv

16 days late 1st time w them 5 yrs and they threaten to shut off Serv I have 3 lines and always paid on time n pass this is unacceptable they r out of control. Make u feel like low life 16 days give me a break. Will b looking for better phone service they have lost this good customer
1.1
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Sprint Customer Care
#1305339
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Going into the Sprint store located at 6075 NW Loop 410 Ste. 101 San Antonio, TXas 78238 is a complete waste of time. Save yourself the irritation with the most incompetent employees. The tech Chris Quintanila is useless to even make an attempt to have any customer...
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1.0
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Sprint Customer Care
#1302018
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2) I am unwilling to pay more than I am paying now which I think is a fair price for 4 lines ($220 with taxes and fees) 2) I am sick of cellular companies forcing their customers to either pay more every year or two or switch. Sprint is making billions in profits and...
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1.0
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Sprint Customer Care
#1288406
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Tonight (May 24, 2018, in Fort Worth, Texas, on Green Ridge Street, 76133, between 6:30-6:45pm) as I was watering my yard two Sprint door to door solicitors with clip boards approached me (both were young black males, one thin and the other one heavy set). I told them...
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1.0
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Sprint Customer Care
I didn't like
  • Racist employees
#1263736
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Sprint - Won't honor promotional offer
Sprint - Won't honor promotional offer
But somehow, Sprint is not honoring the promotion. I wouldn't have upgraded without the promotion. First, I was told the offer takes two billing cycles. Then every time I call, I am told there was no promotion. Every time I spent more than an hour for them to look...
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2.2
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Sprint Customer Care
#1261079
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I called sprint to transfer service from Verizon until I got the breakdown of the costs in my email which was completely different then what I was quoted on the phone. I called Verizon back to keep my service and they advised me to contact sprint to stop the service...
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1.0
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Sprint Customer Care
#1259803
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Five days ago I have become a new customer with sprint. I purchased Samsung 8 note at 38.62 for 18 month and I was also pressured to take I pad for 6.25 for 24 months. The customer service agent charged me 44.00usd for processing fee and told me after that i will be...
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Sprint Customer Care
#1255844
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I was with Sprint for about 2 years and for the first four to six months I had nothing but billing issues after billing issues where I was charged incorrectly. Yes, they did fix the problem but no customer should have to make it like a second job to have to call over...
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1.4
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Sprint Customer Care
#1250694
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I had a customer service rep lie to me about charges to my account, then went to a brick and mortar store to get it sorted out and was ignored by the sales rep while he watched Game of Thrones on his phone. Waited several minutes until another employee came out, and when I explained the situation she said “maybe he had a reason for doing that” Whole ordeal solidified Sprint...
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Sprint Customer Care
#1237187
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