Product: Sprint Customer Care Clear all filters (0 of 143 reviews match)
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I was with Sprint for about 2 years and for the first four to six months I had nothing but billing issues after billing issues where I was charged incorrectly. Yes, they did fix the problem but no customer should have to make it like a second job to have to call over...
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1.4
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Sprint Customer Care
#1250694
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I had a customer service rep lie to me about charges to my account, then went to a brick and mortar store to get it sorted out and was ignored by the sales rep while he watched Game of Thrones on his phone. Waited several minutes until another employee came out, and when I explained the situation she said “maybe he had a reason for doing that” Whole ordeal solidified Sprint...
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Sprint Customer Care
#1237187
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I generally have low expectations for customer service from ANY company, however a recent interaction with Sprint customer service solidified them as the worst company I’ve ever dealt with. I altered my Plan three weeks ago and was told by a service rep that the...
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Anonymous
MJ Franklin

The overall WORST technology and customer service I have ever experienced.ANY OTHER CARRIER - NOT SPRINTTruly a customer circus!

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Sprint Customer Care
#1237184
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I HAVE 3 LINES WITH SPRINT AND NONE ARE WORKING SPENT OVER 15 HOURS IN 2 DAYS DEALING WITH CUSTOMER SERVICE AND NOTHING SPRINT IS A JOKE SHOPPING FOR A NEW CARRIER. HAVE TRIED IN VAIN TO GET HELP. CHAT CALL EMAIL EVERYTHING THIS IS A NIGHTMARE I AM SO SICK AND TIRED OF...
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Sprint Customer Care
#1231181
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Sprint - Nasty costumer service

Call to try and make payment arrangements and they offered me no help after all these years. Gave me a number to collections. Rude
1.0
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Sprint Customer Care
#1210650
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Sprint - Customer service stinks

Sent ten emails over a month, after my actual bill was more than forty dollars higher than estimate. Sprint refused to put estimate in writing. When I switched plans, my monthly credits for purchasing phones through sprint vanished.
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Sprint Customer Care
#1199155
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Sprint screwed my blind butt for the last time Watch & share the video I got so sick I came home to relax I am so worked up I can't even work https://m.facebook.com/story.php?story_fbid=1570050836404707&id=495204850555983 Pls watch & share I nearly had a stroke they...
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Sprint Customer Care
#1185026
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Sprint - Horrible Customer Service

I spoke to a very difficult person who would not let me cancel my third line. After a death in the family she insisted that I did not want to cancel my third line and so she put me on hold for 20 minutes, then tried to up sell me again. I HATE everything about sprint stores, customer service and I intend to move everything elsewhere asap {{Redacted}}
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Sprint Customer Care
#1183452
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On one occasion I actually did get the company to understand and confirmed the order was returned, however it was only a couple of months later to reappear on my credit report. I returned the phones with Sprint's label that was sent to me and they are saying that...
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1.9
Product
Sprint Customer Care
#1146040
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I have been a sprint customer since FEB 2015. It wasn't till JULY 2015 I noticed they gave a discount out a 10% for AAA members. I signed up for the discount online to see if I qualified and I did. On 07/17/15 I spoke with a gentleman at the customer service...
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2.9
Product
Sprint Customer Care
#1145368
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