I have tried 3 times to fix my bill/billing since Dec 2014 every time i was to pay said amount and i would not recieve anymore late notices/charges. I am tired of being lied to and i do not have the money to keep trying to fix so!mething that does not get fixed.
I have stayed with sprint because up until the last 2years they have had the most oustanding customer service and would not let their customers drown in unnecessary bill.
I talked to yet another customer service rep yesterday 11/08/2016 and just the reply of "were sorry" thanks guys! I have sent a lot of people to sprint including my employer, bummer.
Product or Service Mentioned: Sprint Customer Care.
Reason of review: Poor customer service.