Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Attempted to call Sprint. I was hung up on 3x, all by off shore reps.

I requested to speak with a U.S. based rep. But was advised, there were none. Tried to call back, of course they were now closed.

I was only following up on a credit from a billing error. That I was promised would be applied in 72hrs. That was 6/6/2016, this is now 6/11/2016. I've had Sprint for years, but with the poor Customer Support.

Constant billing errors and no real train dedicated service provider. I'm looking into switching.

The market is too competitive now. I'll pay more for better service & Support!!

Product or Service Mentioned: Sprint Customer Care.

Reason of review: Poor customer service.

I didn't like: Customer service.

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