Attempted to call Sprint. I was hung up on 3x, all by off shore reps.
I requested to speak with a U.S. based rep. But was advised, there were none. Tried to call back, of course they were now closed.
I was only following up on a credit from a billing error. That I was promised would be applied in 72hrs. That was 6/6/2016, this is now 6/11/2016. I've had Sprint for years, but with the poor Customer Support.
Constant billing errors and no real train dedicated service provider. I'm looking into switching.
The market is too competitive now. I'll pay more for better service & Support!!
This person wrote the review because of poor customer service at Sprint. Reviewer claimed that he or she wants Sprint to read this review and look into the issue (if any).
The most disappointing in user's experience was customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.