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Advertised vs Delivered
Billing Practices
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Exchange, Refund and Cancellation Policy
Price Affordability
Style and Design
Value for money

Talked to customer service rep. Very nice conversation about changing my plan and getting 2 new phones at no cost and free tablet all good then dial tone.

Called back different rep. Same plan phones and tablet, but I needed to get bill current ok.

Next morning bill now current called back different rep. Sorry we can't do that no free phones need $375 per phone, but the 2 reps yesterday said different, well I'm not going to get new phone and probably will change company's.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of sprint customer care. Sprint needs to read this review and look into the issue (if any) according to poster's claims.

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