Not resolved
1.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
1 comment

Have had sprint service for 8 years. My bill started rising around 8 months ago but they never send me a printed bill.

I have no way to get an online bill because I don't have a pin or password. When I request one, someone w a heavy Tagalog accent tells me they will send me a password link. It never arrives on my email. I go to the store and they can't figure my bill out.

They say they will get back to me but never respond.

There is virtually no way to contact sprint.

They just raise your bill and don't explain why. They are fraudulent gangsters!!!!!

Product or Service Mentioned: Sprint Customer Care.

Reason of review: Problems with payment.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Albany, New York, United States #1158424

I am having almost the same problem. no one wants to help...

I climb the ladder to talk with a manager... but the pass me along to yet someone else that can't help.

You May Also Like