Product: Sprint Deal Clear all filters (0 of 21 reviews match)
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I was promise a promotion deal on my phone at time of purchase, after I got my first phone bill the promotional deal was not accredited to my bil, well this was bill one and here I am 3 bills later trying to get the same problem resolved still with no results, they only give me the run around leave me on hold for hours or either just hang up the phone with no call backs...at this point I’m so disgusted with sprint...
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1.0
Product
Sprint Deal
#1340960
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Have been a sprint customer for 15+ years until recently. They just got too expensive...but that is not the scam. The scam is the not-so-free-freebie. Read on so you don't get hooked!! Upgraded my wife's phone a little over a year ago and the associate told me "you get...
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Sprint Deal
#1257160
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Sprint - Promotion

Sprint has gimmicks lease one get one promotion and if you decide to purchase your phone early you get penalized and the promotion no longer exists. It should still be free if your getting one!
1.9
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website
Product
Sprint Deal
#1205523
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Been a Sprint customer since the mid 1990s. But two Samsung phones in 2016 under BOGO promotion. One Galaxy S7 Edge and Galaxy Note7. Due to the recall on the Note 7, I exchanged it for another S7 Edge. Noticed on my bill months later that Sprint was charging me for...
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Anonymous
Gary the Lawyer

Class action has been started. Good bye Sprint, time to sell off to T Mobile....

1.1
Product
Sprint Deal
I didn't like
  • Customer service sucks
#1168641
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I tried to switch from Verizon to Sprint, sadly after believing their false advertising. They were never able to port my old number from Verizon and after being without a phone for 5 days, I switched back to Verizon. I never was able to make a single call from the...
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1.0
Product
Sprint Deal
I liked
  • Service received when purchased
I didn't like
  • Being wrongly reported to crediters
#1055020
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I purchased a new iPhone 6S+ on 04/30/2016 from the following store: Sprint PCS 1815 Hawthorne St. Suite 246 Redondo Beach, CA (310) 214-0500 At the time of purchase, I was presented with a card, and told by the representative, that I was eligible for $250 worth of...
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Anonymous
Anonymous

I am also in the same boat... i tried to dispute it with sprint but they said i missed the 14 day exchange and was under contractual obligation...The sales lady straight lied ...

Product
Sprint Deal
I didn't like
  • Being lied to and scammed out of 250 usd
#1035932
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I signed on with Sprint only if they would pay for my 3rd phone in addition to the BOGO promotion they had. Here I am in the 4th month and I still cant get the credit for the 3rd phone even though there is something in my account from Collections that they approved...
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2.4
Product
Sprint Deal
I liked
  • Cheap plans
I didn't like
  • Run arounds
  • Being told i would get a free phone and not receiving the credit
  • Misrepresentation
#937240
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Wow, have to tell everyone I am very disappointed in Sprint today. I have been a loyal customer since 1998 or before and tried to upgrade my phone. Was priced something $10.00 cheaper for payment yesterday to purchase and now the price was taken away. Then was...
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3.2
Product
Sprint Deal
I didn't like
  • Deceptive practices
#814777
Reply to reviews
I've had a horrible experience working with the Sprint store by Arch Telecom located at the Westfield mall in Brandon, FL. They lied to me about my plan, and when they were asked to correct my plan by Sprint (corporate) they battled me for 2 months to make the...
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Anonymous
AmysMEDS

I have had the same horrible experience. These stores will lie to you, cheat, steal, whatever they have to do to make sales. There is no customer service, you will not get any...

Anonymous
RudeBoy

I wish I would have read this before I visited their Torrance/Redondo Beach location on Artesia. This Sprint authorized dealer needs to be outed. Arch Telecom is deceptive an...

Product
Sprint Deal
#767135
Reply to reviews
Well I took an offer from Sprint and should have known better. The deal was that if I have direct tv sprint would cover my service billfor the first 12 months. Well they lied because first 3 bills were crazy high, and then they gave me a credit on fourth bill. ...
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Anonymous
Anonymous

They did not care one bit until I stated I was switching then their tone changed. Now they send me a bill that states that it will go to collection if not paid in 7 days. So...

3.7
Product
Sprint Deal
I didn't like
  • Customer service and escalation
  • Deceptive promotions
#755235
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