Product: Sprint Deal Clear all filters (19 of 19 reviews match)
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Sprint - Promotion

Sprint has gimmicks lease one get one promotion and if you decide to purchase your phone early you get penalized and the promotion no longer exists. It should still be free if your getting one!
1.9
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website
Product
Sprint Deal
#1205523
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Been a Sprint customer since the mid 1990s. But two Samsung phones in 2016 under BOGO promotion. One Galaxy S7 Edge and Galaxy Note7. Due to the recall on the Note 7, I exchanged it for another S7 Edge. Noticed on my bill months later that Sprint was charging me for...
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Anonymous
Gary the Lawyer

Class action has been started. Good bye Sprint, time to sell off to T Mobile....

1.1
Product
Sprint Deal
I didn't like
  • Customer service sucks
#1168641
Reply to reviews
I tried to switch from Verizon to Sprint, sadly after believing their false advertising. They were never able to port my old number from Verizon and after being without a phone for 5 days, I switched back to Verizon. I never was able to make a single call from the...
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1.0
Product
Sprint Deal
I liked
  • Service received when purchased
I didn't like
  • Being wrongly reported to crediters
#1055020
Reply to reviews
I purchased a new iPhone 6S+ on 04/30/2016 from the following store: Sprint PCS 1815 Hawthorne St. Suite 246 Redondo Beach, CA (310) 214-0500 At the time of purchase, I was presented with a card, and told by the representative, that I was eligible for $250 worth of...
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Anonymous
Anonymous

I am also in the same boat... i tried to dispute it with sprint but they said i missed the 14 day exchange and was under contractual obligation...The sales lady straight lied ...

Product
Sprint Deal
I didn't like
  • Being lied to and scammed out of 250 usd
#1035932
Reply to reviews
I signed on with Sprint only if they would pay for my 3rd phone in addition to the BOGO promotion they had. Here I am in the 4th month and I still cant get the credit for the 3rd phone even though there is something in my account from Collections that they approved...
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2.4
Product
Sprint Deal
I liked
  • Cheap plans
I didn't like
  • Being told i would get a free phone and not receiving the credit
  • Run arounds
  • Misrepresentation
#937240
Reply to reviews
Wow, have to tell everyone I am very disappointed in Sprint today. I have been a loyal customer since 1998 or before and tried to upgrade my phone. Was priced something $10.00 cheaper for payment yesterday to purchase and now the price was taken away. Then was...
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3.2
Product
Sprint Deal
I didn't like
  • Deceptive practices
#814777
Reply to reviews
I've had a horrible experience working with the Sprint store by Arch Telecom located at the Westfield mall in Brandon, FL. They lied to me about my plan, and when they were asked to correct my plan by Sprint (corporate) they battled me for 2 months to make the...
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Anonymous
AmysMEDS

I have had the same horrible experience. These stores will lie to you, cheat, steal, whatever they have to do to make sales. There is no customer service, you will not get any...

Anonymous
RudeBoy

I wish I would have read this before I visited their Torrance/Redondo Beach location on Artesia. This Sprint authorized dealer needs to be outed. Arch Telecom is deceptive an...

Product
Sprint Deal
#767135
Reply to reviews
Well I took an offer from Sprint and should have known better. The deal was that if I have direct tv sprint would cover my service billfor the first 12 months. Well they lied because first 3 bills were crazy high, and then they gave me a credit on fourth bill. ...
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Anonymous
Anonymous

They did not care one bit until I stated I was switching then their tone changed. Now they send me a bill that states that it will go to collection if not paid in 7 days. So...

3.7
Product
Sprint Deal
I didn't like
  • Deceptive promotions
  • Customer service and escalation
#755235
Reply to reviews
I was customer with then until now...Their customer service suck at it...Your call gets re-routed to the Philipines, were they have not knowledge of the standard of living here in the States... Therefore, I have think, that work for Sprint, because all they do, is to...
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1.0
Product
Sprint Deal
I liked
  • Customer service
I didn't like
  • No one cares
  • Unprofessional manager
  • I will not use it again
#742176
Reply to reviews
when I called sprint for the first time to go over prices on plans and phones I was very shocked at the prices the sales rep gave me I thought I was getting a deal of a lifetime.about 5 hours later I decided to call back and go with sprint based on the prices they gave...
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1.0
Product
Sprint Deal
I didn't like
  • Bait and switch procedure
#687584
Reply to reviews