While perusing my latest Sprint cell phone bill, I noticed that on several occasions we had been charged 10 or 11 minutes in voice mail, then underneath that charge was an outgoing call using the same number of minutes. When I called the company stating that we never spend 10 or 11 minutes on voice mail, I was informed that when you "call back" a number while in voice mail, you are charged voice mail minutes AND phone minutes while on the call!
AND that is their policy. Sounds extremely dishonest and underhanded to me!
So beware, do not return calls while in voice mail if you are a Sprint customer. You are being double charged for the same minutes.
Product or Service Mentioned: Sprint Phone Service.