Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I don't even know where to begin. Sprint has been the worst experience of any business I have ever delt with.

Hours on hold. Over charge for returned equipment. Will hang up or transfer when you attempt to resolve. Lies and false promises.

Customer service is out of United States and cannot understand their English. They will hang up on you anyway when you ask them to break down your bill and explain it. Still charging me for a iPad I returned to a Corporate store. Which they tell you, you can only return to a Corporate store.

A month later, still are charging me for it. A nightmare.

Product or Service Mentioned: Sprint Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $230.

Preferred solution: Full refund.

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