First the cell phone service, it is the worst when it comes to dropped calls, service maps are a lie, and customer service is in the Philippines. It is hard for me to understand what they are saying and they too have a hard time understanding me, which makes the phone support horrible. When you dial * 3 you get a web page then you must click on speak to a representative, ***. I spend $350 for 3 phone lines, they try to get you based the phone, you pick a phone and they tell you they will lease it or sell it to you for about $20 per phone per month. Now the service is 3 phone lines for $140. If you calculate the charges that I just described - $60 (phones) + $140 (cell service) comes up to = $200! but my last bill was $342, that other $140, not really sure where it's at. This is my reason for leaving Sprint.
I will be getting rid of my Sprint service in the next few months, going back to T-Mobile!
Product or Service Mentioned: Sprint Mobile Phone Service.
Reason of review: Poor customer service.
Monetary Loss: $140.
Preferred solution: Let the company propose a solution.
I liked: Having cell service.
I didn't like: Customer service.