Manufacturer: Sprint Category: Cell Phone Upgrade Clear all filters (1 of 1 reviews match)
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I have been with Sprint since the beginning of cell phones. Had 4 payments left on payment plan and wanted to upgrade to a BOGO LG G5 plus add a line. Online, the person told me I needed to pay $99.99 and then I could upgrade. I paid the amount and she said sorry you will have to wait 24 hours. 24 hours became 5 days. I called, I chatted online and nobody could see that Sprint told me they received my $99.99 and I could upgrade. I could see it...
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Anonymous

Anonymous Never got resolved. I'm very disappointed. This is criminal how they can charge you tax on things that are supposed to be free. Very upset with Sprint.

3.0
I liked
  • Unlimited data plans
I didn't like
  • Given different info every time i contacted them
  • Taxes paid on free phone
  • Poor customer care
#889652