Product: Sprint Manager Clear all filters (0 of 31 reviews match)
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Sprint - Lies, nobody cares and try to solve the issues

Different prices what we were promised.. not responsible manager Tina, 2350 Central Park Ave, Yonkers. Never called us back!!! Very bad customer service!! Please headquarters do some actions otherwise with all your Unprofessional work you gonna disappear..
1.0
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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Product
Sprint Manager
#1222429
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I joined sprint a few months ago, everything was okay at first. Nothing was ever outstanding. I dropped calls, didn't receive texts, any internet page took forever to load. Well I've had enough with subpar service. I called to see how I could cancel my contracts and...
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1.0
Product
Sprint Manager
#1095783
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Sprint - Horrible cistomer service all the way to the top
wife upgrades phone on MY account, was not a delegate on my sprint .com or corporates computer. But for some reason is at this store. She cannot provide 6 to 10 digit password so store employee bypasses it. I spoke with different factions of sprint and was told there...
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h.kitchener
h.kitchener

This is Sprint---the Walmart of the cell phone world. They will bill you and then send it to collections. Just ignore them and any subsequent contacts by anyone---they will se...

2.2
Product
Sprint Manager
#1093810
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I called Sprint to discontinue to service on my phone so I would not have any future problems that is where the nightmare began. I went to a Sprint store on Biscayne and 22nd street in Miami. The employees, they had working there were terrible. One they claimed they...
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1.0
Product
Sprint Manager
#1091328
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A store manager from sprint failed to tell me that my phone's lcd can be fixed and quickly adviced me to pay the deductible ($200), upgrade, or pay the remaining balance ($500+) of my leased phone and buy a new one. As usual, I paid the cheapest and had to deal with...
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3.6
Product
Sprint Manager
#904937
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Today we had a question with our billing statement, so my husband called to talk to someone. The customer service representative Pau refused to allow him to talk to a manager and argued with him. After about 15 minutes of this discussion she finally agreed to get a...
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Product
Sprint Manager
I didn't like
  • Customer service
#804154
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Had purchased 2 galaxy note 5 and they never informed us that you can't talk and surf the Web. Then they are going to leave me on hold for an hour. Then tell me i should have asked about that. Jamal the manager on Briarcliff Rd was rude and could compensate me by...
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Product
Sprint Manager
#800936
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I have been a sprint customer for 11yrs and I have always sang praises because of the level of service I had been receiving,and sad to report that on 12/26/2015 I spoke with a rep.and she arranged for me to make a payment of $95.00 I informed her that I will make the...
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Product
Sprint Manager
#758817
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Horrible customer service. Discrimination againist disabled people. I had to make a payment arrangement due to being hospitalized. I was escalated to a call center in Alabama. People spoke with a heavy accent. Hard to understand. Did not try to listen to my issue...
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1.8
Product
Sprint Manager
#752091
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Was at Sprint store in Michigan. Was the second person in line to be helped with a Sprint customer service person. A girl walked into the store and was immediately helped ... while i waited and waited!!! Very rude and inconsiderate Sprint manager that let this happen...
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3.5
Product
Sprint Manager
#743475
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