Product: Sprint Manager Clear all filters (30 of 30 reviews match)
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I joined sprint a few months ago, everything was okay at first. Nothing was ever outstanding. I dropped calls, didn't receive texts, any internet page took forever to load. Well I've had enough with subpar service. I called to see how I could cancel my contracts and...
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1.0
Product
Sprint Manager
#1095783
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Sprint - Horrible cistomer service all the way to the top
wife upgrades phone on MY account, was not a delegate on my sprint .com or corporates computer. But for some reason is at this store. She cannot provide 6 to 10 digit password so store employee bypasses it. I spoke with different factions of sprint and was told there...
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h.kitchener
h.kitchener

This is Sprint---the Walmart of the cell phone world. They will bill you and then send it to collections. Just ignore them and any subsequent contacts by anyone---they will se...

2.2
Product
Sprint Manager
#1093810
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I called Sprint to discontinue to service on my phone so I would not have any future problems that is where the nightmare began. I went to a Sprint store on Biscayne and 22nd street in Miami. The employees, they had working there were terrible. One they claimed they...
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1.0
Product
Sprint Manager
#1091328
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A store manager from sprint failed to tell me that my phone's lcd can be fixed and quickly adviced me to pay the deductible ($200), upgrade, or pay the remaining balance ($500+) of my leased phone and buy a new one. As usual, I paid the cheapest and had to deal with...
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3.6
Product
Sprint Manager
#904937
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Today we had a question with our billing statement, so my husband called to talk to someone. The customer service representative Pau refused to allow him to talk to a manager and argued with him. After about 15 minutes of this discussion she finally agreed to get a...
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Product
Sprint Manager
I didn't like
  • Customer service
#804154
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Had purchased 2 galaxy note 5 and they never informed us that you can't talk and surf the Web. Then they are going to leave me on hold for an hour. Then tell me i should have asked about that. Jamal the manager on Briarcliff Rd was rude and could compensate me by...
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Product
Sprint Manager
#800936
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I have been a sprint customer for 11yrs and I have always sang praises because of the level of service I had been receiving,and sad to report that on 12/26/2015 I spoke with a rep.and she arranged for me to make a payment of $95.00 I informed her that I will make the...
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Product
Sprint Manager
#758817
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Horrible customer service. Discrimination againist disabled people. I had to make a payment arrangement due to being hospitalized. I was escalated to a call center in Alabama. People spoke with a heavy accent. Hard to understand. Did not try to listen to my issue...
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1.8
Product
Sprint Manager
#752091
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Was at Sprint store in Michigan. Was the second person in line to be helped with a Sprint customer service person. A girl walked into the store and was immediately helped ... while i waited and waited!!! Very rude and inconsiderate Sprint manager that let this happen...
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3.5
Product
Sprint Manager
#743475
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I was ripped-off at the Sprint-Cherry Orchard Shopping Center store. I purchased an iPhone 6 and case. The first two weeks have been horrible!! I’m almost sick working between Sprint 800 phone number just to resolve a basic customer service issue because the local...
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1.0
Product
Sprint Manager
I didn't like
  • Eager to get you to sign a contract but not explain the billing
  • Unethical
#683499
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