Manufacturer: Sprint Category: Phone Services Clear all filters (30 of 30 reviews match)
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Switched to sprint they sent my phones to the wrong address. Charged me 2x for 2 lines. Service was non existent sent back their equipment after less than 3 weeks service with them and now over 2 months latet being charged over 400 dollars for less than 3 weeks worth of lousy service. Told me that they are waiting for the 2 phones,that were sent back to warehouse i have proof, to adjust the cost. That i would have to wIt for the warehouse to log...
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Scandalous, Horrible, I was a customer of Sprint until I finally had enough of there bad customer service, or I should say no customer service. Everytime I would try and get hold of a live person I would be placed in circle of pressing buttons and waiting on the phone for a minimum of 45 minutes. Yes most give up at that point. That's there way of not dealing with complaint or issues. Apparently I was always in that %1 area. South Dakota no...
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Anonymous

Upset Mama If you want peace then AVOID Sprint at all costs. In 2016, they were actually a good company, -something happened, they outsourced their service to Pakistan and the customer s...

1.0
#991371
We have had a number of providers over the years, but Sprint was by far the worst. Switched from AT&T when they first introduced their "cut your bill in half" promotion. Started off bad from the start, we were told we could upgrade every 6 months, bill was supposed to be $130 + taxes/month, great coverage in our home and such. The service was horrendous, never had service, no matter where you were and no, we do not live in the middle of nowhere....
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1.0
I didn't like
  • False advertising
  • Countless lies
#988480

Sprint Mobile Phone Service Review

#1004347
1.0
Sprints lte network does not work at all
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Sprint Mobile Phone Service Review

#996393
1.0
I went to pay a phone bill at sprint store and and noticed that there were 2 counts of fraud on it and spint hasn't done anything about it but tell me that I still owe them money and it was proven to them that someone else signed the contract
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Sprint Mobile Phone Service Review

#933396
The cover of sprint is really really really bad, the speed sucks. You have unlimited but it doesn't mean anything. You can do anything, I get really frustrated.
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Sprint Mobile Phone Service Review

#916391
1.4
I have been paying for my phone for 2 years and now that I am ready to change carriers Sprint is telling me that they are unable to unlock my phone. I had called a week ago and the agent told me he could unlock our phones, bit now that we are ready it turns out that they can't. I am very disappointed
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Made the change from Verizon to Sprint and saved a few dollars. Driving during the holiday I lost my signal way to often which meant loosing my GPS at the worst possible time. I had the service for 2 months and cancelled. Now I owe over $300 for the lease on the phone. Of course they didn't tell me that before I gave them the phone. It's 60 days old. I could have the option to sell the phone had I known. Bad signal, bad service and forget about...
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h.kitchener

h.kitchener Every carrier has dead spots with no coverage. You can find the areas with and without coverage by going to your carrier's website and looking at the coverage map(s) they prov...

#983001
17th that I decide to choose Sprint over AT&T. It's not looking to good for Sprint they claimed they could save me 50% but before the 30 days were up I received a bill at $15 dollars less that is not the $115.00 bill I was promised. Then they said everything was correct o the bill I said I HAVEN'T EVEN HAD THE SERVICE 30 DAYS AT THIS POINT THIS PHONE WAS CONNECTED ON NOV.17TH and if I didn't want to pay the bill and cancel she would charge me a...
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#974534
I was charged roaming minutes to canada when they have a free global world to cada.I had been charged 80+ every month until i realized what they were doing after getting an expensive bill for $300 roaming minutes to canada. I called complaining about the charges and verified that they advertised free calling to canada. I spoke to a good customer service rep and she was able to fix the charges for me. Then i get another bill next month for $387...
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1.1
I didn't like
  • Being lied to by customer service after years of being client
  • Deceitful sales tactics
  • Being lied to about my plan and the pricing of the plan
#973358
My signal for my Samsung phone with a mobile hotspot and my Boost Franklin mobile hot spot device which is supposed to be only 4G LTE loose signal, they have slow internet connection. When I call and trouble shoot and refresh it usually improves for a few days then back to the same. They have had to credit me close to $100.00 total for both devices. I have asked because obviously the Huntsville, AL service tower has too much traffic... to...
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#972722
i was with sprint for about 3 months and the service was terrible i couldn't get signal anywhere and when i did i would get cut off at all times so i called customer service and told them about my issue and they had me waiting for about 35 minutes and then they said you should be good now , and then i got cut off or they ( hung up ) mean while i had the same problems so i kept the service for one more month but i was 3 days late and my service...
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1.0
I didn't like
  • Ignorance not even understanding or listening to my issues
  • Being lied to
  • Run arounds
#950549
Horrible,Horrible Sprint sucks!!Ive never in my life had such crappy service & not to mention the dropped calls everywhere.The stores suck you better plan on being there for 2 hrs or more & still not getting anything resolved. So does customer service when u call they all give u a big run around & everyone I've talked to gives me a diffrent story of why my phone bill is up to $800 for two months what a *** joke.Thank god Verizon is gonna buy out...
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But since sprint took them over everything sucks. Prices went way up for less coverage. Nothing that was promised from this merger has happened. I'm paying $50 a month more for a LOT less data. My contract with sprint can not end quick enough. The shareholders of Ntelos really screwed their customers with this merger. I plan on contacting my state attorney general and filing a complaint. Sprint needs to keep in mind that word of mouth is the...
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