Product: Sprint Mobile Phone Service Clear all filters (0 of 63 reviews match)
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When we rolled our account into this new one, we were guaranteed by a sales agent who promised he had notated by account, that since the original account was "grandfathered" and did not have to pay the "phone access fees" this new account would not either. When I moved...
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2.1
Product
Sprint Mobile Phone Service
I didn't like
  • Deceitful sales tactics
  • Runaround you get when you try to contact them
  • Plan switch rates
#1386736
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Have Sprint cell service. Prior month before moving gave new address on bill. After moving kept receiving text from Sprint that we needed to pay our bill. We called them and explained we’d moved and we hadn’t received the bill. Gave them our new address and ask that...
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1.1
Product
Sprint Mobile Phone Service
#1346411
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In 04/18 switched to Sprint. We have a teenager and they wanted unlimited data and the carrier we were with at the time didn't have it. We went to a Sprint store located in Conway, AR. on Amity Rd. They were having a promotion 4 lines of unlimited data, talk and text...
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1.0
Product
Sprint Mobile Phone Service
I didn't like
  • Being lied to about coverage area where i live
#1341891
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Sprint defrauds customers to make money. Customer Service only pretends to help. Sprint customer service is overseas and intentionally wastes your time. Sprint intentionally defrauds customers by overcharging on purpose. Then when you call in to get the charges fixed,...
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Product
Sprint Mobile Phone Service
I didn't like
  • Terrible customer service
#1309823
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Still Sprint refuses to help me and on Chat they recommend me mailing it to the nearest Sprint Corporate Store. I have to port my Sons number to another Carrier so he'll have a phone on a camping trip last weekend. $$$ Then today I get a letter from the Sprint...
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Product
Sprint Mobile Phone Service
#1306238
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With sprint you can't. If we're paying over $200 a month for 2 phones then at least make it worthwhile! Even while on the phone with customer service, my call dropped. We've been with them over a year so we went to get an upgrade on our phones. Nope! They said it's a...
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2.1
Product
Sprint Mobile Phone Service
#1301339
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Sprint continues to fail at resolving these issues, or offering any sort of reasonable solution regardless of countless clearly outraged customers (myself, and my husband included), having the same handful of unacceptable issues (ie: billing issues that only promise...
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1.0
Product
Sprint Mobile Phone Service
#1299930
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Sprint - Crooked

Phones don't work for calls at home and I have complained over and over. Then went out of town and no one I called could hear me. We pay too much for a service that is half *** They have not offered any resolutions either. I am pursuing legal options at this point...I refuse to pay to get out of a contract that was entered with false information given by Sprint about their coverage areas and everything else.
1.8
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product
Sprint Mobile Phone Service
#1291264
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We are very displeased with customer care, gps, and cell service all around. Now we have a higher pay out due to the re start of a contract we were told would not be re started. When i told the represenative this on the phone she said ,"were sorry. Thank you for choosing sprint...
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1.2
Product
Sprint Mobile Phone Service
#1276102
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I have been a customer of sprints for a long time. We recently moved to a area with poor coverage. We oay over 200 a month for an unlimited plan. We never have any service at out home. Our phone is constantly roaming. They will not let us out of our account without...
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Anonymous
Kristyn

https://www.ipetitions.com/petition/class-action-lawsuit-against-sprint

1.0
Product
Sprint Mobile Phone Service
#1237346
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