Manufacturer: Sprint Category: Phone Services Clear all filters (38 of 38 reviews match)
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I called Sprint end of March2107 to cancel my cell phone coverage as I hardly ever use the phone.My husband was keeping his phone coverage with Sprint.The lady I spoke to said my service would end 4/6 as that was start of new billing cycle. My phone was never cancelled...
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Product
Sprint Mobile Phone Service
#1035484
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I was a customer at sprints for 7 plus years, and was over charged ALL the time...calling didn't help. The worse was when my husband passed Feb. 2016 and I called to return his phone which was a lease. Had to wait to have them send package to return phone. Called...
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1.0
Product
Sprint Mobile Phone Service
I didn't like
  • Waiting on hold for 28 to 45 minutes
  • Not being able to understand personal
  • Customer service
#1023797
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I'm so sick of sprint I can't stand it. Bills are always higher and higher every month and customer service is horrible. I've called trying to get help with explanation of bill or maybe needing an extension and get inconsistent information from rep to rep. Always am...
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Anonymous
Yoj

I don't recommend anybody to use Sprint as a cell phone provider. If you are one day late paying your bill they charge late fees. Cell service in certain areas are not good....

1.9
Product
Sprint Mobile Phone Service
#1023100
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Sprint Mobile Phone Service Review

#1004347
1.0
Sprints lte network does not work at all
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Sprint Mobile Phone Service Review

#996393
1.0
I went to pay a phone bill at sprint store and and noticed that there were 2 counts of fraud on it and spint hasn't done anything about it but tell me that I still owe them money and it was proven to them that someone else signed the contract
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Sprint Mobile Phone Service Review

#933396
The cover of sprint is really really really bad, the speed sucks. You have unlimited but it doesn't mean anything. You can do anything, I get really frustrated.
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Sprint Mobile Phone Service Review

#916391
1.4
I have been paying for my phone for 2 years and now that I am ready to change carriers Sprint is telling me that they are unable to unlock my phone. I had called a week ago and the agent told me he could unlock our phones, bit now that we are ready it turns out that they can't. I am very disappointed
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Then the manager says "that's the best you're gonna get", excuse me?? You and your staff screwed thos up, not me. If you recorded the conversations like you say you do then you would have heard me clearly state I want the 50% off deal. Idiots. Now I'm having to wait for the corporate department to call me back within the next 24-48 hours. Ridiculous. Sprint...
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1.0
Product
Sprint Mobile Phone Service
#1018534
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I used to have Virgin Mobile then I switched to Sprint. I used to be able to text and talk at the same time. Now I cannot do it. Sprint told me about a year ago they know about it and the reps have reported it to the IT department. When I called again a year later and...
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2.9
Product
Sprint Mobile Phone Service
#1017501
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Switched to sprint they sent my phones to the wrong address. Charged me 2x for 2 lines. Service was non existent sent back their equipment after less than 3 weeks service with them and now over 2 months latet being charged over 400 dollars for less than 3 weeks worth...
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1.0
Product
Sprint Mobile Phone Service
#993802
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Scandalous, Horrible, I was a customer of Sprint until I finally had enough of there bad customer service, or I should say no customer service. Everytime I would try and get hold of a live person I would be placed in circle of pressing buttons and waiting on the phone...
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Anonymous
Upset Mama

If you want peace then AVOID Sprint at all costs. In 2016, they were actually a good company, -something happened, they outsourced their service to Pakistan and the customer s...

1.0
Product
Sprint Mobile Phone Service
#991371
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We have had a number of providers over the years, but Sprint was by far the worst. Switched from AT&T when they first introduced their "cut your bill in half" promotion. Started off bad from the start, we were told we could upgrade every 6 months, bill was supposed to...
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1.0
Product
Sprint Mobile Phone Service
I didn't like
  • False advertising
  • Countless lies
#988480
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Made the change from Verizon to Sprint and saved a few dollars. Driving during the holiday I lost my signal way to often which meant loosing my GPS at the worst possible time. I had the service for 2 months and cancelled. Now I owe over $300 for the lease on the phone....
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h.kitchener
h.kitchener

Every carrier has dead spots with no coverage. You can find the areas with and without coverage by going to your carrier's website and looking at the coverage map(s) they prov...

Product
Sprint Mobile Phone Service
#983001
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17th that I decide to choose Sprint over AT&T. It's not looking to good for Sprint they claimed they could save me 50% but before the 30 days were up I received a bill at $15 dollars less that is not the $115.00 bill I was promised. Then they said everything was...
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Product
Sprint Mobile Phone Service
#974534
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