Manufacturer: Sprint Category: Phone Services Clear all filters (33 of 33 reviews match)
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I was a customer at sprints for 7 plus years, and was over charged ALL the time...calling didn't help. The worse was when my husband passed Feb. 2016 and I called to return his phone which was a lease. Had to wait to have them send package to return phone. Called...
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1.0
I didn't like
  • Unethical business practices
  • Not being able to understand personal
  • Waiting on hold for 28 to 45 minutes
#1023797
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I'm so sick of sprint I can't stand it. Bills are always higher and higher every month and customer service is horrible. I've called trying to get help with explanation of bill or maybe needing an extension and get inconsistent information from rep to rep. Always am...
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Anonymous

Yoj I don't recommend anybody to use Sprint as a cell phone provider. If you are one day late paying your bill they charge late fees. Cell service in certain areas are not good....

1.9
#1023100
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Switched to sprint they sent my phones to the wrong address. Charged me 2x for 2 lines. Service was non existent sent back their equipment after less than 3 weeks service with them and now over 2 months latet being charged over 400 dollars for less than 3 weeks worth...
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Sprint Mobile Phone Service Review

#1004347
1.0
Sprints lte network does not work at all
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Sprint Mobile Phone Service Review

#996393
1.0
I went to pay a phone bill at sprint store and and noticed that there were 2 counts of fraud on it and spint hasn't done anything about it but tell me that I still owe them money and it was proven to them that someone else signed the contract
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Sprint Mobile Phone Service Review

#933396
The cover of sprint is really really really bad, the speed sucks. You have unlimited but it doesn't mean anything. You can do anything, I get really frustrated.
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Sprint Mobile Phone Service Review

#916391
1.4
I have been paying for my phone for 2 years and now that I am ready to change carriers Sprint is telling me that they are unable to unlock my phone. I had called a week ago and the agent told me he could unlock our phones, bit now that we are ready it turns out that they can't. I am very disappointed
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Scandalous, Horrible, I was a customer of Sprint until I finally had enough of there bad customer service, or I should say no customer service. Everytime I would try and get hold of a live person I would be placed in circle of pressing buttons and waiting on the phone...
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Anonymous

Upset Mama If you want peace then AVOID Sprint at all costs. In 2016, they were actually a good company, -something happened, they outsourced their service to Pakistan and the customer s...

We have had a number of providers over the years, but Sprint was by far the worst. Switched from AT&T when they first introduced their "cut your bill in half" promotion. Started off bad from the start, we were told we could upgrade every 6 months, bill was supposed to...
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1.0
I didn't like
  • Countless lies
  • False advertising
#988480
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Made the change from Verizon to Sprint and saved a few dollars. Driving during the holiday I lost my signal way to often which meant loosing my GPS at the worst possible time. I had the service for 2 months and cancelled. Now I owe over $300 for the lease on the phone....
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h.kitchener

h.kitchener Every carrier has dead spots with no coverage. You can find the areas with and without coverage by going to your carrier's website and looking at the coverage map(s) they prov...

17th that I decide to choose Sprint over AT&T. It's not looking to good for Sprint they claimed they could save me 50% but before the 30 days were up I received a bill at $15 dollars less that is not the $115.00 bill I was promised. Then they said everything was...
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I was charged roaming minutes to canada when they have a free global world to cada.I had been charged 80+ every month until i realized what they were doing after getting an expensive bill for $300 roaming minutes to canada. I called complaining about the charges and...
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1.1
I didn't like
  • Deceitful sales tactics
  • Being lied to by customer service after years of being client
  • Being lied to about my plan and the pricing of the plan
#973358
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My signal for my Samsung phone with a mobile hotspot and my Boost Franklin mobile hot spot device which is supposed to be only 4G LTE loose signal, they have slow internet connection. When I call and trouble shoot and refresh it usually improves for a few days then...
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i was with sprint for about 3 months and the service was terrible i couldn't get signal anywhere and when i did i would get cut off at all times so i called customer service and told them about my issue and they had me waiting for about 35 minutes and then they said...
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1.0
I didn't like
  • Being lied to
  • Ignorance not even understanding or listening to my issues
  • Run arounds
#950549
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