Product: Sprint Mobile Phone Service Clear all filters (44 of 44 reviews match)
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I use to be a sprint customer 8 years ago and I dropped them for this terrible service reason. I came back thinking that 8 years was enough for them to upgrade and improve their service. Apparently that’s not the case. Stay away at all costs. I will switch in a few...
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1.0
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Sprint Mobile Phone Service
#1117116
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I purchased my new IPhone 7 with Sprint several months ago. I had no connectivity issues with it. However, for the past two to three months my phone has been running extremely slow. I often turn the device off, then back on, and I am usually able to reconnect to the...
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1.8
Product
Sprint Mobile Phone Service
#1115363
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1st It took almost 3 weeks And I can you see how many hours we were on the phone with representatives to get numbers ported over to Sprint from another Carrier. Every time we call we continue to get someone who did not speak English And it seemed they had no idea what...
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1.2
Product
Sprint Mobile Phone Service
#1103238
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Sprint - Where’s my service
1/1

Sprint - Where’s my service

#1104570
1.0
Details
Sprint is the worst cell phone provider. My service was never great, but after the rep lied and got me to change my plan. I rarely have service. As the photo shows, this is the constant state of my service. “Poor Connection” Once my phones are paid off, BYE!
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Sprint Mobile Phone Service Review

#1004347
1.0
Details
Sprints lte network does not work at all
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Sprint Mobile Phone Service Review

#996393
1.0
Details
I went to pay a phone bill at sprint store and and noticed that there were 2 counts of fraud on it and spint hasn't done anything about it but tell me that I still owe them money and it was proven to them that someone else signed the contract
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Advertised vs Delivered
Billing Practices
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Sprint Mobile Phone Service Review

#933396
The cover of sprint is really really really bad, the speed sucks. You have unlimited but it doesn't mean anything. You can do anything, I get really frustrated.
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I was cheated by Sprint. I was told by the online sales team that I have BOGO offer so I ordered 2 connection and 2 came free so total 4. No Sprint has refused to give BOGO offer saying that we are not giving you this offer because of no reason. Now I am paying monthly...
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1.0
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Sprint Mobile Phone Service
I didn't like
  • Cheating
#1085350
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I completely forgot about sprint and my contract with that I renewed in December 2016. I do have a Oncologist here in my town and MD Anderson I do have a letter stating my condition and outcome.. no one is born with an expiration date. As of 6/15/2017 I went to my...
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Anonymous
Anonymous

Holy ***.

1.0
Product
Sprint Mobile Phone Service
#1071662
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I called Sprint end of March2107 to cancel my cell phone coverage as I hardly ever use the phone.My husband was keeping his phone coverage with Sprint.The lady I spoke to said my service would end 4/6 as that was start of new billing cycle. My phone was never cancelled...
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Sprint Mobile Phone Service
#1035484
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I was a customer at sprints for 7 plus years, and was over charged ALL the time...calling didn't help. The worse was when my husband passed Feb. 2016 and I called to return his phone which was a lease. Had to wait to have them send package to return phone. Called...
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1.0
Product
Sprint Mobile Phone Service
I didn't like
  • Customer service
  • Unethical business practices
  • Not being able to understand personal
#1023797
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I'm so sick of sprint I can't stand it. Bills are always higher and higher every month and customer service is horrible. I've called trying to get help with explanation of bill or maybe needing an extension and get inconsistent information from rep to rep. Always am...
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Anonymous
Yoj

I don't recommend anybody to use Sprint as a cell phone provider. If you are one day late paying your bill they charge late fees. Cell service in certain areas are not good....

1.9
Product
Sprint Mobile Phone Service
#1023100
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Then the manager says "that's the best you're gonna get", excuse me?? You and your staff screwed thos up, not me. If you recorded the conversations like you say you do then you would have heard me clearly state I want the 50% off deal. Idiots. Now I'm having to wait for the corporate department to call me back within the next 24-48 hours. Ridiculous. Sprint...
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1.0
Product
Sprint Mobile Phone Service
#1018534
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I used to have Virgin Mobile then I switched to Sprint. I used to be able to text and talk at the same time. Now I cannot do it. Sprint told me about a year ago they know about it and the reps have reported it to the IT department. When I called again a year later and...
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2.9
Product
Sprint Mobile Phone Service
#1017501
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