Not resolved

I liked sprint but today i thought they were helping me get another phone but i called this other number fore my phone. They told me to get on line fore the claims form i did.

Then they told me i had to pay $200 to get another phone. I have insurance on my phone.

But its no use in it unless i drop or break my phone or get it wet to get another phone. I am very unhappy i used to think very hughly of sprint now they r all about money not helping customer.

Reason of review: Poor customer service.

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