Product: Sprint Phone Plan Clear all filters (0 of 91 reviews match)
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I believe that Sprint makes it on purpose very difficult to get rid of them. I have been trying to close my account for a week now. My first attempt was to simply use the internet to get our phones unlocked and the numbers released to a new carrier. That did not work....
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1.0
Product
Sprint Phone Plan
I liked
  • Phone worked
I didn't like
  • Total arrogance in customer service
  • 8 hours on the phone and not one resolution
  • Representatives that lie
#1281768
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I switched to Sprint after 10 years on Verizon because my daughter became a Sprint Agent. And from DAY 1 their service SUCKED!!! Customer service, phone coverage, billing charges, I MEAN EVERYTHING! I never received the money I was promised to switch from Verizon and I...
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Product
Sprint Phone Plan
#1214009
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Go to a sprint store and they don't have a record of our account because we canceled it when the phone quit working. So quit charging us for a phone we do not have. This has been going on for at least 5 months. We made serval payments they said would take care of our...
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3.4
Product
Sprint Phone Plan
#1211887
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Oh, Sprint. After 20 years, we may be heading to divorce court. Maybe it's time we see other people? I'm not ashamed to admit that I'm a techophobe when it comes to phones. In 20 years, I've only upgraded three times. But, my five year old iPhone was starting to burn...
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1.9
Product
Sprint Phone Plan
I didn't like
  • Worst customer service ever
  • Deceptive promotions
#1206925
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Which I had on straight talk for 45 month unlimited everything. He gave me a package of 186. And change a month. What I REALLY ended up with was, a bill for 265.00 somethinga month,and service charges now. Littrrly months of call hours trying to correct and now they...
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Anonymous
Anonymous

Not resolved, they corrected one bill, then Ben right back up to the jacked up price.

1.0
Product
Sprint Phone Plan
#1129609
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In Sept 2015 I had contacted Sprint to enroll in a new cellular plan. After I had received an unsolicited mobile phone by mail. I agreed to the terms and was told to call a phone number to get the phone activated. So after a few days passed I decided I no longer wanted...
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4.1
Product
Sprint Phone Plan
#1105084
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The sale reps were very friendly and approachable.They however were not very informative on the process of switching from a different cellphone company, about the cellular devices, or their current promotions. I was given false information about what was included in...
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2.8
Product
Sprint Phone Plan
#1094045
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I had sprint since I got back to the states in 2003. I had no problems ever, then I did an upgrade last April and all heck brook loose. My bill has been nothing but a roller coaster. One month $1,100, another 700, etc, etc. Every time I'd have to call and spend hours...
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1.0
Product
Sprint Phone Plan
I liked
  • I used to like the service
I didn't like
  • People who try to help
#1090155
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We both are attending college and I have been a Sprint customer now for 9 years. We have been having some tough times but have always been able to ask for an extension to pay our bill and Sprint has been very helpful. There has been times when we had our bill close to...
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Product
Sprint Phone Plan
#1088526
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I was with Sprint since 2009 and the last 2 years I tried and tried to get a better plan. Nothing less money offered with less service plan. I told them I was leaving to another provider they were going to give me 8GB for 45.00 and not charge me 25.00 month for a phone...
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1.5
Product
Sprint Phone Plan
#1086861
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