Product: Sprint Phone Service Clear all filters (0 of 170 reviews match)
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Sprint Wireless is an absolute joke of a company. In March 2018, We were lied to multiple times by customer service about the price of our phones and my military discount as a combat veteran. They preach about their dedication to veterans and their families, yet the...
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1.0
Product
Sprint Phone Service
I didn't like
  • Poor customer service
  • Being lied to by customer service
  • Lack of knowledge by staff
#1397326
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Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
Sprint took money and bad customer service
So on the 20th my sprint bill was due and I payed 70 something of it and asked for an extension since I didn’t get paid until 5 days later. So the 25th rolls around and my account is now on autopay. They took 60 something (which was fine since it was the remainder of...
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3.9
Product
Sprint Phone Service
#1345503
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Sprint service SUCKS without a doubt! What kind of network is this company on??! I mean seriously, prepaid services and cricket and boost prob have faster internet speed than you guys do! I’ve never seen such slow and delayed service in my entire life!! We pay Sprint...
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1.0
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Sprint Phone Service
#1344639
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Sprint - Calls not ringing through to my phone

6 of 10 CALL’s now never ring on my phone. I get complaints from customers all the time that I don’t answer but it’s sprints network. No issue on my Verizon or att line. Terrible service and no help from tech support. Actually said it was att issue with people calling me.
1.0
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Coverage Area
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Product or Service Quality
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Sprint Phone Service
#1338332
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I’ve been having problems with sprints phone and data services. The data routinely drops out or locks up and won’t give me any signal, or has a low signal insufficient to download the most basic info. They comment that I use 20 - 30g of data - problem is it’s multiple...
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Sprint Phone Service
#1337352
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Sprint has the worst network service to much bills and plus there agggreements are tricky I have paid full for my devices and they are still not unlocking it after paying for all my devices in full they still want me to stay with them for 50 days that was my worst...
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Anonymous
disney

If you do lose the phone, you still have to pay for the device, if you don't pay within 1 month, will sent it to the credit agency for it.

Anonymous
disney

Not worth the price for the aspirin insurance. If you lose your phone or had it stolen, will not get it replaced. Will give the run around, stating that you did not purchased ...

1.0
Product
Sprint Phone Service
#1325941
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I’ve been with sprint for 10 years, I moved and I now have terrible service so I asked them to cancel my contract- pretty simple! I was told a back office manager would be in touch within 3-5 days....that was 4 weeks ago and since then I’ve been on hold for somewhere...
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1.5
Product
Sprint Phone Service
#1290388
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Ive had service with Sprint for over a year now and just received an email stating my bill will go up an extra 10.00 a month. Just bc ive had service for a year even though i signed a 2 yr contract. Their excuse was bc I signed a year contract with Sprint and another...
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1.0
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Sprint Phone Service
#1287211
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Sprint - Spent 5 hours just trying cancel service

Do no use sprint. Trying to cancel service because of bad connection. Store told me to cancel over customer care, customer care instruct me to cancel at the store. Spend 5 hours, still didn’t resolve simple issue to cancel service. Do no use sprint, already switch to another carrier.
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Sprint Phone Service
#1259943
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I wouldn’t rate this store or people in this store a 1 star rating I switched from TMobile to sprint and that was the WORST MISTAKE I have ever made I’m gonna start off with I have NO SERVICE in my house and I drop calls constantly I have never ever seen 4 g on any of...
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Anonymous
Red

Your comment is far too long and disorganized to read in its entirety. If you can tolerate all of that pink stuff at T-Mobile, go ahead. Personally, I don't even have a cellul...

1.0
Product
Sprint Phone Service
#1259517
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