Product: Sprint Phone Service Clear all filters (153 of 153 reviews match)
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So all of a sudden I find out that the phone I thought I purchased really isn't mine nor will it ever be mine and now Sprint is charging me $28 a month to lease the phone that your representatives at the store clearly led me to believe would be mine after making a...
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Sprint Phone Service
#1128375
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i was a sprint customer for 11 ys thinking and hoping they would and service would get better but nothing at all they cant compete with the good networks on service and signal so they get u by lower prices but in the end its better to pay more to get more they held my...
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Sprint Phone Service
#1095170
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SPRINT IS SO CRAPPY! SERVICE SUCKS! NEVER WORKS, THE BILL IS ALWAYS DIFFERENT, THE OVER CHARGE SO YOU HAVE TO SPEND HOURS ON THE PHONE OR CHAT ONLINE. ONLINE AT LEAST YOU GET PROOF OF ALL THE LIES. I WILL BE TAKING SPRINT TO COURT!! YOU GUYS *** AND *** YOUR WAY AROUND...
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Sprint Phone Service
#1094051
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Sprint - They robbed me

#1097081
1.0
Details
I canceled my contract within the time limit returned the phone and they charged mr for products and services I never used and still sent it to collections after they said they would fix the problem
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Sprint Phone Service Review

#969106
2.6
Details
Sprint keeps playing with my phone bill goes up and up. Never down. And don't care about their customers. I been on the phone for 57 min waiting to speak to a manger. Why do sprint put their customers threw this. I'm about to switch to t mobile. ?
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Sprint Phone Service Review

#839831
Garbage! No service, no signal...and when you try to talk to someone, it's just an automated service that has limited hours....the worst service ever! You would think 13 years of loyalty would get you something, but all they want to do is charge you more...and more...and more
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Sprint Phone Service Review

#827921
This is crazy.Phone is shut off cause i was a day late on my payment arrangement.I been with sprint a few years now.I should not have to go through this.Really bad customer service and rude people.I need to file a complaint,they wont give me a complaint number.
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I have had dropped calls with Sprint due to two Towers being down, network issues, and phone issues. After 3 months of speaking with Sprint Customer Service, Tech Support, and Escalation I am at my limit. I now have a loner phone and my promised credit (for my next...
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Sprint Phone Service
I liked
  • People at sprint stores
#1076722
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Stay with sprint for almost 5 years, with 4 phones on my plan, they overcharged me every month $20-$30/month x 60 months , you got the picture. Payed my bill always on time for 60 months but they created bogus date charges on my last month bill and I'm done. Bad...
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Sprint Phone Service
#1075823
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I signed up for a basic 1 gb phone plan with Sprint. The salesperson was sooo nice. He told me about all sorts of discounts and rebates. My plan would be $50. 00 per month. I was worried about my reception so he ordered me a box for my house that would improve my...
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2.1
Product
Sprint Phone Service
#1068599
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Do not ever go to Sprint, they dont tell you that you are leasing a phone and when your phone breaks after 19 months they want to charge you money to pay for a new phone. Again never go to Sprint they are trying to get you in and *** over with all your needs and money...
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Anonymous
JT

In my experience with Sprint as a looooooong long time customer is, "upgrade" is slang for, "bend over while we caress you with soothing words of great expectation, but then r...

1.0
Product
Sprint Phone Service
#1062952
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The sales manager at the local sprint store made promises about the service that we were getting that were false. I came in to get 12 phone lines switched over from another service provider and needed assurance that we were getting like service in both phone quality...
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1.2
Product
Sprint Phone Service
I didn't like
  • Rude associates
  • Customer service
  • Lack of compassion and empathy
#1049803
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The supervisor at customer service didn't do anything to help and basically said it was our fault. If we cancel our phone lines we will end up paying another $700. We gave up a good plan with another company because of the promises and doublex our bill. Stsy clear of sprint...
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1.0
Product
Sprint Phone Service
#1013721
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I have been with Sprint for over 20 years and regret it big time. I can't make calls or receive calls from my own house, it was roaming. I have to use wifi call to make calls, but the biggest problems are that I can't seem to receive calls and was missing a lot of...
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Sprint Phone Service
#999859
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