I had a complaint/thought for an article on Sprint. It seems that as companies tighten the belt, they hit the consumers in ways that are very sneaky.
All Sprint customers who have been with the company a certain amount of time, pay on time, etc....are classified as Sprint Premier.
Normal Sprint account holders are allowed to upgrade their phones every 22 months. Premier customers are 22 months on their lines as well, except one line is upgradeable every 12 months.
Well, apparently everyone with sprint got a flyer.....touting the "NEW" Sprint Premier taking effect April 1st 2011. They make you think your getting something good......but in reality they are taking away benefits.
Now.....the Sprint Premier is broken into Gold....and Silver. You have to have a "base" bill that is exorbitantly high...or 10 years with Sprint to get Gold status and get the upgrade every year on your main line.
But....Silver....gets a phone upgrade every 22 months........LOL......which is what they give anyway.
So really a lot of loyal Premier customers are getting ready to get the shaft come 4-1-11.
I feel this is very deceptive of Sprint, and should be highlighted by news organizations. I am hoping that this will cause an uproar among Sprint customers.
Robert E. Howe
Product or Service Mentioned: Sprint Account.