Baltimore, Maryland
Not resolved


My galaxy s5 is having issue with powering on all day today 5/31. I have to remove the battery then reboot it to come on; So I finally called sprint and they keep telling me (for other issues i have with the phone is to go to the repair store which I have told them repeatedly I can not do I've tried almost everything but a system restore. I was however given options all options given to me were more money than can be afforded. So needless to say I'm hung on a rope so to speak for 11 more with a pos phone because the contract. Now ive been customer to sprint since 2013 and always paid the bill on time and i guess because I can't afford the extra money for insurance (for 2 lines) I'm stuck with the ratty *** until may of next year. Samsung would tell me to send it to them and I'd be out of a phone ummm... not going to happen

Review about: Samsung Galaxy S5.

Review #857675 is a subjective opinion of a user.

Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Sprint?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

" WTF absolutely no customer service training is provided at this location! walked in at 4:50pm all employees just standing around chit chatting. a customer rep remind you this is..." Read more
"bought my htc evo cell phone from sprint, and had to make total changes to my business account which has many phone lines, just for buying this phone.anyhow after 3..." Read more
"I upgraded my phone from I phone 6 to i phone 7 January 18, 2017. unfortunately, before 15 days I changed my mind to get I phone 7 plus instead..." Read more
"I recieved a promotion of $30.00 via Email, if i do upgrade my old i phone and lease the I6 the offer was, $25.00 for being a loyalty customer, and..." Read more
"I bought Liz Claiborne flex brown ankle boots and after wearing them 3 times they are falling apart...." Read more
"I am a newbie to cameras. I bought a Canon T5i and wanted to take more photos than just full auto mode. I saw an ad from Dustin Moose Winans..." Read more
"It is my first time buying an item here in DHGATE and that item is a pair of shoes and I was surprised at what I have received, the reviews..." Read more
""Hello reviewers, I have read that tidebuy is a scam. However, I did not believe that. I thought that is just some **** off customers. Believe what? Here is my..." Read more