I waited three months with an inactive account with Sprint. They told me that this would prevent the $200 cancellation fee. I spoke with Sprint customer service repeatedly about this fee and was assured that the issue was resolved. Sprint keeps billing me for services that I didn't receive and for a cancellation fee that was addressed. Lying and Lying is not good customer service.
Take responsibility for what your customer service people say to the customers and stop billing me for something I paid for already. Why lie to a customer on the telephone and keep mailing letters with no change. Stop deceiving customers.
Product or Service Mentioned: Sprint Internet Service.
Monetary Loss: $245.